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  4. T4 - T4:Strategic Communication in Total Rewards

WorldatWork T4 T4:Strategic Communication in Total Rewards Exam Practice Test

Demo: 8 questions
Total 58 questions
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T4:Strategic Communication in Total Rewards Questions and Answers

Question 1

A flexible benefits system with cost sharing on individual benefits is a good fit for which type of firm?

Options:

A.

human relations firm

B.

high-involvement firm

C.

classical firm

D.

firm with no managerial strategy

Question 2

Johnny is compensated based on a rate of $25.00 per hour worked. Which of the following terms best describes the manner in which Johnny is compensated?

Options:

A.

commission

B.

wage

C.

piece rate

D.

salary

Question 3

If you need to convey negative or controversial information, which channel should you consider first?

Options:

A.

Face-to-face

B.

Paper-based

C.

Technology-based

Question 4

Which statement best defines the concept of "sphere of experience"?

Options:

A.

Anything that distorts the original message

B.

The education level of the receiver that distorts the message

C.

The perceptions of each sender and receiver that influence communication

D.

The constantly revolving cycle of communication between a sender and a receiver

Question 5

Which of the following base pay methods best supports behaviours needed by high-involvement firms?

Options:

A.

market pricing

B.

pay for knowledge

C.

job evaluation

D.

broad banding

Question 6

Which statement best describes the difference between pay for knowledge systems (PKS) and job-based pay systems?

Options:

A.

Pay for knowledge systems involve basing pay on the capabilities of individuals, and job-based pay is based on the characteristics of the job.

B.

Pay for knowledge systems are applied to managerial employees, and job-based pay is applied to operational-level employees.

C.

Pay for knowledge systems are more widely used by Canadian firms than job-based pay systems,

D.

Pay for knowledge systems involve low training costs and are easier to administer than job-based pay systems,

Question 7

Your executive vice president has asked you to explain the basic notion of "skill blocks" within the context of skill-based pay systems design. What two variables would you emphasize?

Options:

A.

different skills and depth of each skill

B.

skill certification and criterion

C.

key competencies and training requirements d. broad banding and market value

Question 8

Which of the following is an objective of variable pay?

Options:

A.

to help retain long-service employees

B.

to help link individual performance to individual pay

C.

to help promote cost savings initiatives by employees

D.

to help keep labour costs down

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Demo: 8 questions
Total 58 questions
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