Which are the 2 ways to mass delete records?
Using Apex Data Loader or from Setup -> Data Management -> Mass Delete Records
You can only use Style tags to change the look and feel of a page.
List the available tools to develop Visualforce pages
Force.com IDE in Eclipse
What records can be loaded using import wizards? (5 items)
Accounts Contacts Leads Solutions Custom objects
Force.com is good for
Which are the two types of auto-response rules?
Lead auto-response rule, Case auto-response rule
Rollup summary can be created for
To check if a field's value has changed or not using validation rule, which function should be used?
To enforce data consistency using validation rule, which function should be used?
New approval steps can be added to an active approval process only if it is deactivated.
Which of the following best defines controllers?
A user faces problem while logging into Salesforce. What should administrator do?
How to remove 'Always on Layout' and 'Required' field from the page layout (blue circle and red asteroid next to this field)?
To remove field which is 'Always on Layout' and 'Required' on the page layout, first make it not compulsorily value required by properties -> uncheck 'Required' on page layout itself (click on the wrench symbol next to the field on the page layout), then go to each profile and in 'Field level security section' uncheck 'Visible' checkbox.
Out of the custom field types which is not available during data loading using Apex Data Loader?
What license is needed to install or uninstall apps from AppExchange?
What is the most restrictive Organization-wide default?
List the types of Data Element available to use in a flow (4 items)
Record Create Record Update Record Lookup Record Delete
List the 3 Declarative Application building blocks of Business Logic.
2. Validation Rules
3. Approval Processes
Sharing rules are used to further restrict access defined in the Organization-wide Default settings.
The only way to test whether a time-dependent workflow rule is executing as expected is to wait.
Data and process-centric applications are best suited for Force.com.
In a multistep process, when do you decide the decision criteria and approval assignment?
In a Lookup relationship, cross-object field updates and roll-up summary fields can be done.
If a developer wants interviewers to view positions, but to never view the Pay Grade listed for a position, which tool would the developer use?
If a record no longer meets the time based workflow rule criteria, the action executes as originally triggered
Building your Data Model True or False The limit on the number of custom fields per object depends on the Salesforce edition.
With Metadata API you can move configuration changes between sandbox and production environments:
What does Field History Tracking do?
It tracks modification to any standard or custom field, whose history is set to be tracked in the object's history related list
What is the Declarative Interface?
A browser based powerful point and click tool. It makes configuring, customizing and building applications quick and easy.
List the types of resources available to use in a flow (6 items)
Variable Constant Formula Text Template Choice Dynamic Choice
When upserting record using Apex Data Loader for an object that has an external id field, if the value for this external id field is not provided in the csv file or while mapping fields from the csv file to the Salesforce object fields, then the upsert will always fail as the external id is a required field.
Field level security and record types work at
Automatic case escalation can be disabled.
A manual sharing can be created for a standard or custom object u sing the Apex Data Loader.
Which of these can have only one of them active at a time?
The 'Sharing' button has been added to the page layout of 'Associate' custom object. On any Associate record, the Sharing button is not visible for sharing that record using an Apex Sharing Reason. What could be the reason?
OWD of Associate must be public read/write. So sharing is not required for any Associate record. So the Sharing button does not show up.
Which are the two report folders to which all users have access?
'Unfiled Public Reports' and 'My Personal Custom Reports'.
What does Sales Stages refer to?
Stage picklist of opportunity
What is the Mail Merge process?
About the mail merge process and merge fields
A mail merge is the process of generating form letters and other Microsoft Word documents that are personalized for the recipient, who is often a contact or lead. The content of each document is predefined in a mail merge template. Mail merge templates include variables called merge fields where data from your Salesforce records — for example a contact's name and address—displays in the generated document.
Which are the 5 actions available with workflow rules?
send email, send outbound message, field update, set task, use existing action
An object can have
What is the advantage of using Custom Report Type while creating report?
If report is made using 'Job Application' object, and 'Job Application' has lookup of 'Position' object, then the report made using 'Job Application' object can have only 'With' relationship. If Custom Report Type is used then the 'With or Without' relationship can also be used.
Once a sharing rule has been created to share Account records with Public Group A with read/write access to the shared accounts, then this sharing rule can be modified to share the Account records with Public Group B with read-only access.
Organization wide default (OWD) & sharing rules are applied at the
A master object cannot have more than two detail objects through master-detail relationship as at the most 2 master-detail relationships are allowed per object.
What is the Process Visualizer used for?
It is used to view the graphical representation of an Approval Process. It can be launched by clicking the ‘View Diagram’ button on the Approval Process detail page. A section called Legend gives a summary of the icons used in the approval process.
How many permission sets can you have in an organization?
Files tab is available:
If a custom app is not created for a client company and a standard app like ‘Sales’ is being used by the client company, then the client company logo cannot be added to the app.
Which of these operations on a file in Chatter leads to the generation of a private file?
Why is picklist values limiting of Stage picklist (of Opportunity) not implemented directly through picklists available for editing for the record type?
With Sales Process many different Sales Processes can be created with different values in the Stage picklist for each of them & they can be used interchangeably with any record type on a plug-n-play basis. Otherwise the values in the Stage picklist would have to be tediously modified each time if it were done using picklist available for editing for any record type.
While creating an approval process and assigning the next approver using the hierarchy relationship field on user [Option’s exact name is “Automatically assign an approver using a standard or custom hierarchy field”], which is the standard user field available?
If there is a custom validation rule on a custom object Position for the custom text field Location to make sure that this field is not left blank, then what are the various ways of bypassing this validation rule?
a. Deactivate the validation rule. b. Provide a value to this field in the before insert/update trigger on the Location object if this field has been left blank.
What are the drawbacks of quick create?
The fields which are displayed in the quick create page layout (e.g. while creating a new contact, if we use quick create to create a new account on the fly) cannot be modified/selected/chosen by us & validation rules don’t fire (for the account which is created quickly using quick create) which is a limitation of Salesforce.
A picklist called Section on Account has these 2 values A, B. How would you write a validation rule on this picklist to ensure that user selects either A or B while creating an account?
It has got locked out, check the ‘Lockout effective period’ duration from ‘Setup -> Security Controls -> Password Policies’
Which are the 3 types of page layouts?
Detail, mini, console
For which objects quick create is available?
Lead, account, contact, forecast, opportunity