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PMI PMP Project Management Professional (PMP) July 2026 Update Exam Practice Test

Demo: 56 questions
Total 187 questions

Project Management Professional (PMP) July 2026 Update Questions and Answers

Question 1

A project manager is comparing actual revenue with projected revenue to determine necessary changes for increasing revenue. The revenue is influenced by the volume of transactions and data extractions.

What actions should the project manager take to reduce the gap between projected and actual revenue? (Refer to the Line Chart)

Options:

A.

Increase the cost per transaction.

B.

Change the predicted revenue.

C.

Increase the production of transactions.

D.

Change the number of resources.

Question 2

A project to launch a new financial product is on its fifth out of eight iterations. During the iteration review, a financial stakeholder announces a competitor is launching

a similar product soon. As a result, the stakeholder asks the team to increase velocity.

What should the project manager do?

Options:

A.

Ask for additional resources to finish the project sooner.

B.

Meet with the key stakeholders to discuss prioritization.

C.

Update the risk log and define a contingency plan.

D.

Ask the team to present a proposal to the requesting stakeholder.

Question 3

A project manager is overseeing a hybrid project with two distinct workstreams: hardware operating predictively and software operating adaptively. However, the procurement contract for the software vendor has been finalized with clauses based on a predictive way of working. Meanwhile, many software work items are undergoing different prioritizations on the Kanban board.

What should the project manager do?

Options:

A.

Change the structure of the contract with the vendor.

B.

Evaluate the option of developing the software internally.

C.

Perform a risk-impact assessment.

D.

Go through a formal change control process.

Question 4

An organization, which has no previous experience with adaptive approaches, is seeking to adopt agile practices to improve the speed of value delivery to its internal business units. An agile expert has been engaged to assist the project manager in facilitating this transformation.

What should the project manager do?

Options:

A.

Empower the agile expert to make required changes to the legacy processes.

B.

Introduce the agile expert to the continual improvement manager for collaboration.

C.

Schedule regular training sessions with the agile expert to ensure a successful transition.

D.

Collaborate with the agile expert to implement a tailored strategy.

Question 5

Acustomer has agreed in a contract that interactive displays will be delivered to 14 locations by the end of the year. The contract also states that only software

approved by the customer will be installed on these displays. The customer has not approved this new software because they lack the resources to test and approve

it.

What should the project manager do?

Options:

A.

Offer a phased delivery approach for the software.

B.

Assume the software will be approved by the client.

C.

Focus on meeting the delivery deadline.

D.

Escalate installation to the steering committee.

Question 6

Acustomer is complaining to the project manager that it takes too long for the change control board (CCB) to approve changes. The CCB has their own key

performance indicators (KPI) to manage the change lifecycle. Currently, they take 2 to 3 weeks to review and approve a change request, affecting the project

timelines and delivery.

What should the project manager do?

Options:

A.

Escalate the issue of change approval delays to the project management office (PMO) to address.

B.

Make changes to project governance to push decision-making authority down to team leads.

C.

Conduct root cause analysis to determine why the change process has recently changed.

D.

Brainstorm ways to reduce the cycle time and to speed up the change approval process.

Question 7

Health Records Modernization at Hospital Case Study

A project manager led a health records modernization project at a hospital with a project budget of $US5 million and an 18-month timeline. The project involved multiple stakeholder groups including medical, administrative, and IT staff; board members; patients; insurance companies; external vendors; regulatory bodies; and union representatives.

Stakeholder management was complex and a major undertaking for the project manager, but it was critical to achieve a positive project outcome. When the project started, the project manager conducted stakeholder analysis, using the information to create both a power/interest and an influence/impact matrix. The analysis showed that while the hospital board members and regulatory bodies had high power but moderate interest, the medical staff (doctors and nurses) had both high influence and high impact on the project. Administrative staff showed high interest but lower power, while patients and insurance companies had moderate interest and varying levels of influence. Based on the analysis, the project manager created a stakeholder engagement strategy that documented expectations, communication preferences, and influence levels in a stakeholder register. The project manager also made a RACI (responsible, accountable, consulted, informed) chart to show roles and responsibilities; and created communication channels and frequency for each stakeholder group, an issue escalation system, and a feedback system for continuous stakeholder input.

In the Health Records Modernization project, stakeholder engagement and management is critical to the successful adoption of the project outcomes. How should the project manager approach management of the various stakeholder communication channels in the complex healthcare project? (Refer to the Health Records Modernization at Hospital Case Study exhibit.)

Options:

A.

Establish communication through department leads and request each lead distribute appropriate information.

B.

Simplify communication based on the project management office (PMO) guidance.

C.

Create a tailored communication strategy based on stakeholder analysis and preferences.

D.

Meet with the stakeholders about communication strategy so they can each specify the information they would like to receive.

Question 8

A project manager has proposed starting to use artificial intelligence (Al) on a project to senior management. Some of the team members are skeptical due to security

and privacy challenges.

What should the project manager do?

Options:

A.

Ask leadership to give clear guidance to the team regarding Al.

B.

Form a team to work on the introduction and risks of Al.

C.

Select some ambassadors in the team to promote the use of Al.

D.

Ask line managers to give clear guidance to the team regarding Al.

Question 9

During the execution of an agile project, the quality of one vendor ' s deliverables decreases significantly. After analyzing possible solutions, the project manager identifies an alternative vendor who can deliver similar components in smaller batches.

What should the project manager do?

Options:

A.

Meet with the current vendor to discuss alternatives for solving the situation.

B.

Adjust the project execution cadence to consider the alternative vendor.

C.

Update the project management plan and inform all the stakeholders about the new iteration lengths with the current vendor.

D.

Register the occurrence in the issue log and continue the project execution with the new vendor and shorter iterations.

Question 10

A project manager is leading a project for a new type of engine. When the project is in the design phase, the customer requests several new software requirements.

The development team, which is mainly focused on hardware design, is struggling to respond to the requests.

Which two actions should the project manager take? (Choose 2)

Options:

A.

Report the current situation to the project sponsor, proposing to hire software specialists.

B.

Send a formal letter to the human resources (HR) department to hire software specialists.

C.

Ask the customer to modify the requirements so they could be solved using available resources.

D.

Tell the customer that the development team is unable to meet their expectations of the software design.

E.

Ask the acquisition team to consider contracting the service from an external vendor.

Question 11

A team member regularly interrupts the virtual project status meeting with new recommendations. This action prevents other team members from providing their detailed status information.

What should the project manager do?

Options:

A.

Ask the individual to share the comments after the meeting for review.

B.

Include human resources (HR) to address the issue in the next meeting.

C.

Reinforce the importance of applying the team ' s ground rules to everyone.

D.

Encourage everyone to follow the ideas since the team member is senior.

Question 12

A project to replace a legacy process is in the initiation phase. The project manager needs to send requests for proposals to potential vendors. The business case contains the project’s high-level goals, and all potential vendors have previously delivered similar projects.

What should the project manager do to ensure that activities and tools from the legacy process are retained when necessary?

Options:

A.

Develop the solution design document (SDD) in consultation with business managers and developers.

B.

Develop the business requirements document (BRD) in consultation with users of the previous system.

C.

Develop the business requirements document (BRD) in consultation with business managers.

D.

Develop the solution design document (SDD) in consultation with developers and suppliers.

Question 13

A project to upgrade high-voltage transmission lines, towers, and substations in a remote mountainous area is 50% complete at the end of April.

The risk manager has implemented risk responses and is projecting the probability and impact for the remainder of the project. At a monthly risk meeting, the risk manager presents the chart shown above.

What two conclusions can be determined from this chart? (Choose 2)

Options:

A.

The environmental hazards are unrealistically lower as the project progresses.

B.

Volatility associated with the cost of components has been addressed.

C.

Some risks decrease over time as the likelihood of occurrence diminishes.

D.

The overall risk is trending down due to the reduction in uncertainty.

E.

Poor road conditions are expected to remain the biggest threat.

Question 14

A project team is gathering requirements for a commercial off-the-shelf technology product. The project manager is not sure if the requirements gathered was

complete.

What should the project manager do?

Options:

A.

Ask the stakeholders to review the requirements and send them to the acquisition team.

B.

Instruct the project team to analyze the collected requirements across the acceptance criteria.

C.

Instruct the project team to collect secondary requirements from the stakeholders.

D.

Prompt the artificial intelligence (Al) to generate the existing and the future requirements.

Question 15

A project manager is leading a project for a pharmaceutical company. Due to changes in the international market, the project has to be terminated. The project

manager is following company procedures to document the reasons for early termination.

What should the project manager do?

Options:

A.

Communicate with stakeholders.

B.

Initiate the project closing process.

C.

Perform change control procedures.

D.

Conduct risk management exercises.

Question 16

A team is working on a hospital construction project and is using a predictive approach. The team has encountered a challenge affecting their deadline because a

critical team member is on medical leave. The project is in jeopardy of falling behind schedule.

What should the project manager do first?

Options:

A.

Ask the functional manager to find a replacement team member.

B.

Discuss a schedule extension with the project sponsor.

C.

Assign all outstanding tasks to a team member who has capacity for work.

D.

Meet with the team to determine how the tasks can be reassigned.

Question 17

The project manager is creating a status report to show the progress of completed training artifacts intended for delivery to bank branches for a new project for both

new and existing customers. During the review process, it is discovered that some of the artifacts were duplicated by two project team members.

What should the project manager do?

Options:

A.

Motivate and inspire team members consistently to concentrate diligently on their designated tasks.

B.

Speak with both team members individually and assign them specific new tasks.

C.

Take a proactive approach and select what artifacts they want to work on.

D.

Create a RACI (responsible, accountable, consulted, informed) matrix to communicate roles and responsibilities.

Question 18

A project is in midway and a time-sensitive initiative was approved but it was later found there was no remaining authorized budget in the project. A new project manager was brought in at the execution phase.

What should the project manager do first?

Options:

A.

Evaluate the current cost performance to determine the required budget for completing the future tasks and risks.

B.

Calculate the budget needed to complete the remaining tasks in the project and include ample contingency reserves.

C.

Review the project ' s current expenses and advise what risks may arise.

D.

Talk to leadership to stop the project until all needed funds are secured.

Question 19

A project manager is concerned that the percentage of fixed defects encountered during the testing phase has barely reached the required percentage goal for

moving the product to production.

What should the project manager do?

Options:

A.

Identify the root cause of the issues found through analysis.

B.

Assure the team that the issues will be addressed at a later stage.

C.

Schedule a lesson learned meeting to understand the issues.

D.

Include additional resources to help decrease the issues found.

Question 20

A project manager works for a communications company. The manager of the mobile equipment department is concerned about the current project ' s activities.

According to the current project management plan, the department will need to purchase special equipment, but the cost was not planned. The project sponsor insists

the project should move forward because customers will be impacted if the equipment is not available.

What should the project manager do?

Options:

A.

Escalate the conflict to the project sponsor.

B.

Use the contingency reserve to fund the equipment cost.

C.

Resolve the issue in favor of the department manager to continue the project.

D.

Estimate the cost of purchasing the equipment and submit a change request.

Question 21

A business stakeholder is unhappy that the team is using a predictive artificial intelligence (AI) model for cash-flow planning. However, the tool has been very effective and has prevented funding challenges.

How should the project manager address the stakeholder’s concerns?

Options:

A.

Share the merits of the tool with the stakeholder and continue using it.

B.

Present the successful results to the project sponsor and continue using the tool.

C.

Brief the team on the stakeholder’s dissatisfaction and proceed with the tool.

D.

Temporarily stop using the tool and convince the stakeholder before continuing.

Question 22

At the beginning of a project, a project manager forms development teams comprised of internal and external team members. Some of these team members possess

diverse experience and seniority, The project manager knows that the project work will include challenging tasks and require expert skills.

What should the project manager do?

Options:

A.

Ask the functional manager to replace inexperienced resources with qualified ones.

B.

Organize the teams based on customized levels of expertise to leverage the activities.

C.

Create a team with the highest expertise and seniority for complex project activities.

D.

Ask the learning department to initiate a skill-level program for those inexperienced resources.

Question 23

Asoftware company is planning to release a new cloud-based application. The project stakeholders are concerned about the support model and how it will ensure

availability of support staff to address the issues from users across the globe.

What should the project manager do when developing the risk management plan? (Choose 2)

Options:

A.

Demonstrate auto-recovery procedures to the project stakeholders.

B.

Be certain that cloud based applications are proven to be free from issues.

C.

Document the risk tolerance levels of the project stakeholders.

D.

Categorize the risks based on the project objectives and requirements.

E.

Feed the frequently asked questions (FAQs) in the cloud based application.

Question 24

A project manager joined an ongoing project to replace another manager. After one iteration, the project manager noticed that team morale is low. Team members are

reluctant to speak at first, but tell the new project manager about a history of conflicts.

What should the project manager do next?

Options:

A.

Organize a retrospective meeting and be receptive to feedback.

B.

Send written feedback to functional managers and escalate the issues.

C.

Obtain approval from the project sponsor to organize a team event.

D.

Share the lessons learned from another project team with conflicts.

Question 25

Top management is considering terminating a failing project. A newly hired project manager is invited to attend a meeting at which this will be discussed.

What should the new project manager do?

Options:

A.

Confirm enough data has been validated and analyzed to help top management make an informed decision.

B.

Consult historical records and review similar cases of unsuccessful projects as well as how others decided on them.

C.

Apply value engineering tools and techniques to ensure that this project is turned around.

D.

Ask top management to release some of the management reserve to help turn around this project.

Question 26

A team is using a predictive model to determine possible cost overrun scenarios for a disruptive technology project. The data being used is pooled from various

projects implemented within the organization.

What should the project manager do to increase accuracy?

Options:

A.

Ensure that the data pool is broadened to include public domain projects.

B.

Ensure that the data pool consists of projects still in progress or not completed.

C.

Ensure the data pool consists of successful projects completed one year ago.

D.

Ensure the data pool is composed of projects with similar parameters.

Question 27

The project manager is preparing for the kickoff meeting of a project that follows a ‘plan the work and work the plan’ style. Upon studying the project charter, the

project manager realizes that the project objectives will have to undergo frequent changes throughout the project.

What should the project manager to do?

Options:

A.

Continue with the current plan and follow the change process to handle the changes as they arise.

B.

Present the project management plan to the client for their opinion.

C.

Propose to the project management office (PMO) to switch the project to change-driven style.

D.

Consider using the dynamic backlog reduction style.

Question 28

During the planning phase of a project, the local project team presents a task to the project manager. This task will require several months to complete, and the

duration will affect the expected timeline.

What should the project manager do first?

Options:

A.

Communicate to stakeholders the updated schedule after considering how long each task will take.

B.

Add more resources during the task execution phase to complete the project on time.

C.

Meet with the project team to assess the task and any possible improvement to reduce its duration.

D.

Procure services to execute the task so the local project team can progress with other project activities.

Question 29

Before an application update can be released, the operations team must agree on readiness. This is a listed requirement in the project management plan. Prior to the

next release, the operations team leader requests a meeting so that the operations team can be ready for acceptance and support.

Which two actions should the project manager take? (Choose 2)

Options:

A.

Call an emergency project team and stakeholder meeting to assess the situation.

B.

Engage members of the operations team to gather their feedback and suggestions.

C.

Arrange for a product demo with the operations team.

D.

Note the operations team delay in the issue log and assign a team member to monitor.

E.

Review the definition of done (DoD) with the stakeholders.

Question 30

A project manager has been tasked by management with improving overall knowledge of project management methodologies and approaches and documenting good practices to build up the company ' s knowledge base.

Which three actions should the project manager take? (Choose 3)

Options:

A.

Create a task force for leveraging existing knowledge across the company.

B.

Identify project management requirements and create a plan for the agreed outcomes.

C.

Draft a document of standards and methods to submit for review and approval.

D.

Ask management to define the preferred project management method.

E.

Buy industry-based knowledge management standards and documents and adapt them for the company.

Question 31

A project team is working to plan a professional networking event. A RACI (responsible, accountable, consulted, informed) matrix was developed and validated by all

stakeholders. Two months before the event, enrollment is much lower than expected. It appears that the marketing team did not promote the event.

What should the project manager do next?

Options:

A.

Email the marketing team the RACI matrix assignments and remind them of their commitments.

B.

Email the executive board to alert the organization to the risk of lost profit on this event and ask for advice.

C.

Follow up with the marketing team to confirm they have received the event information and understand their tasks.

D.

Meet with the event sponsor to discuss potentially cancelling or postponing the event.

Question 32

A project manager is leading a hybrid manufacturing project. The company is in crisis mode, and the project sponsor has high expectations for the project team,

expecting them to deliver the project outcome even if they must struggle to do it. However, the project team is demotivated about the company ' s situation and are not

performing as expected.

What should the project manager do?

Options:

A.

Inform the project sponsor immediately that their expectations are impossible to fulfill and propose to close the project.

B.

Brainstorm with the project team about what can be successfully delivered, then negotiate to fit the sponsor ' s needs.

C.

Assure the sponsor that the team will deliver the expected results; wait to inform the project team of this assurance later.

D.

Contact the stakeholders for initial feedback regarding what to do about the sponsor ' s expectations.

Question 33

During the rollout of interactive digital whiteboards to several schools, a project manager is informed there are delays at the customs office that prevent the delivery of

the newest model of whiteboards from the overseas supplier as planned. The project timeline will be impacted.

What should the project manager do?

Options:

A.

Evaluate ways to continue delivering the project using older model whiteboards.

B.

Evaluate options to compress critical path activities and determine next steps.

C.

Inform the customer about the delays and reassess the feasibility of the project.

D.

Establish ways to obtain different whiteboards from an in-country supplier.

Question 34

A project team is visualizing the value resulting from their project throughout the project life cycle. What should the project manager advise the team to do to keep the momentum?

Options:

A.

Leverage the review meetings after each iteration to demonstrate the deliverables and their value for the project.

B.

Select significant work items for a demonstration meeting at each milestone to present the achieved project value.

C.

Work with each other to produce additional prototypes on a regular basis to reinforce the project ' s quality.

D.

Maintain deliverables with sufficient documentation and present to the key stakeholders during the regular status meetings.

Question 35

A project manager has recently conducted a kickoff meeting for a project aimed at updating a product for a client in the insurance services sector. The product owner

has given notice of their departure from the company in two months, prompting the client to express concerns about the change in personnel.

What should the project manager do?

Options:

A.

Ask the project sponsor ' s opinion about continuing the project.

B.

Meet with the team to discuss the product owner ' s replacement.

C.

Add the risk and mitigations to the risk register.

D.

Meet with the client to understand and address their concerns.

Question 36

The project team is working on integrating a generative artificial intelligence (Al) solution, which will function as customer-facing agent. The project manager has

recently learned from the company ' s legal department that the European Union is updating its Al Act. This update needs to be considered as it will impact the project

scope and will drive deadlines.

What should the project manager do?

Options:

A.

Prioritize having a conversation with the general council prior to continuing with the project.

B.

Consult with the project sponsor about potential impediments caused by the Al Act.

C.

Investigate if there will be any regulatory conflicts that could impact the scope.

D.

Continue with project implementation and submit change requests as the Al Act is fully understood.

Question 37

A project team provided estimates for a hybrid project, but in every case those estimates were undervalued. On the current trajectory, the project will not meet its

intended value before it runs out of budget.

What should the project manager do?

Options:

A.

Review the number of sprints remaining and update estimates using planning poker.

B.

Convert the project to a pure agile approach and enforce sprint planning.

C.

Re-estimate the remaining project tasks and submit a change request.

D.

Monitor the budget variations to work with the governance process.

Question 38

While facilitating the weekly team meeting, a developer raises the concern that a team lead from a different department is frequently asking for status updates on

ongoing tasks. The project manager was not aware of these interferences.

What should the project manager do next?

Options:

A.

Schedule a dedicated project status session with the team lead, the product owner, and the developer.

B.

Review the stakeholder engagement plan and check the engagement strategy for the team lead.

C.

Include the team lead as a recipient of the monthly project update report.

D.

Empower the developer to continue informing the team lead with status updates.

Question 39

Health Records Modernization at Hospital Case Study

A project manager led a health records modernization project at a hospital with a project budget of $US5 million and an 18-month timeline. The project involved multiple stakeholder groups including medical, administrative, and IT staff; board members; patients; insurance companies; external vendors; regulatory bodies; and union representatives.

Stakeholder management was complex and a major undertaking for the project manager, but it was critical to achieve a positive project outcome. When the project started, the project manager conducted stakeholder analysis, using the information to create both a power/interest and an influence/impact matrix. The analysis showed that while the hospital board members and regulatory bodies had high power but moderate interest, the medical staff (doctors and nurses) had both high influence and high impact on the project. Administrative staff showed high interest but lower power, while patients and insurance companies had moderate interest and varying levels of influence. Based on the analysis, the project manager created a stakeholder engagement strategy that documented expectations, communication preferences, and influence levels in a stakeholder register. The project manager also made a RACI (responsible, accountable, consulted, informed) chart to show roles and responsibilities; and created communication channels and frequency for each stakeholder group, an issue escalation system, and a feedback system for continuous stakeholder input.

To execute the modernization process of health records, the project manager realized that medical staff members would need to change their daily workflows. To facilitate change management for these stakeholders, the project manager created a clinical advisory committee, appointed department-specific “champions,” created focus groups for requirements gathering, started a training program, and developed key performance indicators (KPIs) to measure satisfaction.

During project execution, several challenges emerged. The doctors expressed concerns about the system’s impact on patient care, the nurses’ union raised workload concerns, the IT department faced resource constraints, the insurance companies requested additional features, and the administrative staff worried about data security. The project manager responded to these challenges by increasing the frequency of stakeholder meetings, implementing a change management program, creating a beta system for stakeholder testing, developing contingency plans for various stakeholder scenarios, and establishing an issue resolution process.

Despite these mitigation efforts, the medical staff required additional training, leading to a change request for a 2-month extension and a 10% budget increase. The board of directors approved this to help ensure high adoption and satisfaction rates among staff members. The project helped establish new good practices in future programs for stakeholder management in the organization’s project management office (PMO). The documented lessons learned became a reference for future projects of similar scope and complexity.

How should the project manager address the administrative staff’s data security concerns related to project scope implementation?

(Refer to the Health Records Modernization at Hospital Case Study exhibit.)

Options:

A.

Proceed with implementation and address their security issues as part of the scope.

B.

Engage the IT department to address the security issues.

C.

Include them in security planning sessions and demonstrate the security measures.

D.

Minimize system security to speed up the implementation.

Question 40

At the postevent review of an annual conference, the project manager realizes that the team could benefit from improvements in how they handle sponsorship

agreements and event logistics. Specifically, the team found that having clearer contracts with sponsors earlier in the planning process would help avoid last-minute

issues.

How should the project manager handle the organizational process assets (OPAs)?

Options:

A.

Focus on updating the OPAs with feedback from attendees about the sponsor contract process.

B.

Align the OPAs with general event management guidelines based on industry good practices.

C.

Wait until the next event is completed before updating the OPAs so the recommendations are validated before documenting.

D.

Update the OPAs with the recommendations based on the current project evaluation of the sponsor contract process.

Question 41

During project execution, the development team creates work groups to develop project deliverables. When reporting progress to the project manager, the team

struggles to provide a complete picture of overall progress.

What should the project manager do first?

Options:

A.

Review the reporting process to ensure the work groups update their progress regularly.

B.

Ask the work groups about their progress and consolidate reporting.

C.

Meet with the work groups on a regular basis to discuss their progress.

D.

Use a project management tool to track work group progress and identify potential risks.

Question 42

A product owner who possesses a strong technical background has been actively involved with the project team for several years. The product owner has been quite

vocal about the expected duration of the work. As a result, the project team has ceased providing development estimates to avoid causing any dissatisfaction with the

product owner.

What should the project manager do?

Options:

A.

Conduct a meeting with the project team and the product owner to reset the ground rules for providing estimates.

B.

Ask the project team to send the estimates via email and not to discuss them during planning meetings.

C.

Facilitate the meetings and ask the project team for the estimates.

D.

Meet with the product owner and project team separately to find a compromise.

Question 43

|

A project team is developing a product with monthly deliverables. The user feedback collected after each iteration affects how the product is developed further.

How should the project manager process the changes?

Options:

A.

Assign the changes to the development team based on the feedback received.

B.

Seek approval from the change control board (CCB) for the changes identified.

C.

Analyze the impact on the schedule and cost due to the changes identified.

D.

Incorporate the feedback into the backlog and work with the product owner for prioritization.

Question 44

A new, highly innovative project just started and the customer is already complaining that the software company is not delivering as agreed. What should the project manager have done before starting the project?

Options:

A.

Obtained the project statement of work (SOW) and client agreement sign-off.

B.

Created a responsible, accountable, consulted, and informed (RACI) matrix.

C.

Created a work breakdown structure (WBS) or epics-to-tasks hierarchy.

D.

Evaluated the project ' s scope, size, risk, and other interdependencies.

Question 45

A project manager is developing a project schedule in which only the high-level scope is defined; the detailed work breakdown structure (WBS) is to be developed at

the beginning of each project phase. Project teams are focusing on short-term objectives and can only detail the scope for work they are currently performing. Despite

this, the project sponsor asks for a master project schedule.

What two actions should the project manager take in this situation? (Choose 2)

Options:

A.

Create a rough order of magnitude (ROM) schedule for the project activities with unclear scope, copying it from a previous project.

B.

Switch the entire project to an agile approach, where the project management plan can be prepared in detail as the scope evolves with the project ' s progress.

C.

) Tell the project sponsor that the master schedule cannot be completed since the complete details of the scope have not been discovered yet.

D.

Tell the project team to go with the predictive approach and complete all the details of the project scope before starting any work.

E.

Create a thorough schedule for the activities the team is currently working on and retain a high-level schedule for the remaining scope.

Question 46

‘An organization undergoes a major budget revisal. The project manager gathers the stakeholders to discuss the situation as some projects are stil in-progress and may be impacted.

What two actions should the project manager take? (Choose 2)

Options:

A.

Update the risk register and plan new response strategies.

B.

Conduct a risk reassessment and quantify mitigating measures.

C.

Request the stakeholders to fill any gap in the budget.

D.

Adjust the project ' s risk thresholds to support budget changes.

E.

0 Ask stakeholders to discuss terminating the running projects.

Question 47

During a daily coordination meeting, the team reports that due to considerable challenges with the infrastructure, the planned tasks are now blocked and cannot move

forward. What should the project manager do?

Options:

A.

Ask the product owner to suggest issue resolution.

B.

Escalate the issue and its impact to the project sponsor.

C.

Determine and apply a suitable strategy to remove or minimize the issues.

D.

Ask the team members to explore trainings while waiting for issue resolution.

Question 48

A project manager is working on a process improvement project. The project team includes stakeholders across all organizational levels from business managers,

process owners to system specialists, and subject matter experts (SMEs). The project is using a hybrid approach. While planning for the next increment, a

disagreement arises between the stakeholders.

What should the project manager do?

Options:

A.

Escalate the stakeholders’ conflict to the steering committee to resolve.

B.

Consult with the top tier and influential stakeholders to resolve.

C.

Switch to the predictive methodology for the team to follow an upfront plan.

D.

Meet with the stakeholders privately to identify the areas of conflict.

Question 49

A project team is working for a client in the international banking sector, where frequent regulatory changes are common. On the current project, the team will verify compliance with a new

legal framework which aims to strengthen regulation, supervision, and risk management.

What should the project manager do first?

Options:

A.

Create a dedicated team to monitor regulation changes.

B.

Make a plan to address compliance issues.

C.

Analyze compliance threats to the project.

D.

Add a discovery phase to identify all potential regulation conflicts.

Question 50

A project manager is overseeing a multisprint data integration project involving internal developers and an outsourced analytics team. Midway through the second

sprint, the project manager notices signs of reduced engagement: slower response times, vague status updates, and missed handoff deadlines between the two

teams. The initial project management plan includes regular reporting but no formal feedback mechanisms.

What should the project manager do?

Options:

A.

Schedule weekly one-on-one calls with team leads to review task progress.

B.

Launch a retrospective to collect input and uncover team-level issues.

C.

Circulate daily coordination meeting summaries for better visibility.

D.

Ask the sponsor to meet with both groups to reinforce expectations.

Question 51

Health Records Modernization at Hospital Case Study

A project manager led a health records modernization project at a hospital with a project budget of $US5 million and an 18-month timeline. The project involved multiple stakeholder groups including medical, administrative, and IT staff; board members; patients; insurance companies; external vendors; regulatory bodies; and union representatives.

Stakeholder management was complex and a major undertaking for the project manager, but it was critical to achieve a positive project outcome. When the project started, the project manager conducted stakeholder analysis, using the information to create both a power/interest and an influence/impact matrix. The analysis showed that while the hospital board members and regulatory bodies had high power but moderate interest, the medical staff (doctors and nurses) had both high influence and high impact on the project. Administrative staff showed high interest but lower power, while patients and insurance companies had moderate interest and varying levels of influence. Based on the analysis, the project manager created a stakeholder engagement strategy that documented expectations, communication preferences, and influence levels in a stakeholder register. The project manager also made a RACI (responsible, accountable, consulted, informed) chart to show roles and responsibilities; and created communication channels and frequency for each stakeholder group, an issue escalation system, and a feedback system for continuous stakeholder input.

To execute the modernization process of health records, the project manager realized that medical staff members would need to change their daily workflows. To facilitate change management for these stakeholders, the project manager created a clinical advisory committee, appointed department-specific “champions,” created focus groups for requirements gathering, started a training program, and developed key performance indicators (KPIs) to measure satisfaction.

During project execution, several challenges emerged. The doctors expressed concerns about the system’s impact on patient care, the nurses’ union raised workload concerns, the IT department faced resource constraints, the insurance companies requested additional features, and the administrative staff worried about data security. The project manager responded to these challenges by increasing the frequency of stakeholder meetings, implementing a change management program, creating a beta system for stakeholder testing, developing contingency plans for various stakeholder scenarios, and establishing an issue resolution process.

Despite these mitigation efforts, the medical staff required additional training, leading to a change request for a 2-month extension and a 10% budget increase. The board of directors approved this to help ensure high adoption and satisfaction rates among staff members. The project helped establish new good practices in future programs for stakeholder management in the organization’s project management office (PMO). The documented lessons learned became a reference for future projects of similar scope and complexity.

A project to modernize a hospital’s records has a large and diverse stakeholder population. As stakeholders request changes, the project manager is aware that some will cause a negative impact to the project timeline and finances.

What should the project manager do?

(Refer to the Health Records Modernization at Hospital Case Study exhibit.)

Options:

A.

Defer working on changes that could change the baseline or create additional risks.

B.

Escalate decisions to the project sponsor to ensure appropriate executive engagement.

C.

Evaluate the impact, document the analysis, and present options to key decision-makers.

D.

Review the work breakdown structure (WBS) to determine the impact of the changes.

Question 52

A project manager has compared the monthly actual costs with the planned costs and estimated the forecast to complete the remaining part of the project. The project

manager realizes that the project will require additional funding.

What should the project manager do first?

Options:

A.

Send the new cost estimates and ask the project sponsor to approve them.

B.

Adjust the time and scope to keep the budget unchanged.

C.

Ask the vendor to adjust the time and materials contract to reduce costs.

D.

Assess the budget impact and submit a change request for approval.

Question 53

A project manager works for a company that recently won a big government contract. The company has a flat hierarchy and self-organized teams. The client wants

the project manager to use a predictive management approach and an up-front project management plan. However, the project manager knows that a more agile

approach would be better due to the high uncertainty of the project scope.

What should the project manager do?

Options:

A.

Use a predictive management approach and update the risk register to account for uncertainties.

B.

Comply with the client ' s request and adjust the team ' s way of working to a predictive approach.

C.

Propose a hybrid style to the client to accommodate the nature of the project and their work structure.

D.

Identify the best project life cycle in collaboration with the project team and the stakeholders.

Question 54

Amigration deployment is scheduled in 2 weeks, and a stakeholder is requesting a code change. The code change requires two developers, and testing the code will

require two quality engineers. Further, the change will push the planned deployment date back by 1 week and delay the start of the next migration.

What action should the project manager take?

Options:

A.

Evaluate the priority and impact of the change and move the planned deployment by 1 week.

B.

Ask another project team to make the change later and proceed with the planned deployment date.

C.

Proceed with the current code and make the change after the planned deployment date.

D.

Make the requested change and move the planned deployment date back by 1 week.

Question 55

A project team repeatedly misses delivery target dates for the main project releases because of new requests from the client. Client satisfaction is high, even though the project is behind schedule.

What should the project manager do?

Options:

A.

Assess the impact of the new requests and advise the team of approval.

B.

Train the team on how to handle the risk of missing deadline targets.

C.

Assign the new requirements to the senior members to avoid delays.

D.

Allow additional time for the team to work on the new requests.

Question 56

Asubject matter expert (SME) working for the client ' s company is coming up with new project requirements periodically. This causes confusion, time is wasted

rearranging the requirements. The project manager has learned that this SME is a new to the project.

What should the project manager do?

Options:

A.

Gather the project imperatives from historical project documents.

B.

Update the change management plan with the new requirements.

C.

Review baselined requirements with the SME.

D.

Escalate the issue with the SME and project sponsor.

Demo: 56 questions
Total 187 questions