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PMI PMP Project Management Professional (2021 Version) Exam Practice Test

Demo: 206 questions
Total 1376 questions

Project Management Professional (2021 Version) Questions and Answers

Question 1

An established project team with a good track record has been working on a project for one year The project manager trusts the team and the work they produce. Which term describes the project manager's management approach?

Options:

A.

Laissez-faire

B.

Transactional

C.

Transformational

D.

Charismatic

Question 2

A software development provider reports an issue that is blocking the other remaining deliverables What should the project manager do?

Options:

A.

Ask the provider to seek options to solve the issue

B.

Add the issue to the issue log and report it at the next review meeting

C.

Review the current plan and consolidate if necessary

D.

Schedule a meeting with the provider to collaborate on the options

Question 3

A project manager is assigned to a project that has a tight schedule. Due to recent market changes the marketing team has identified that a few features that were initially in the scope are no longer required

What should the project manager do?

Options:

A.

Advise the marketing team that at this stage of the project changes to the scope are no longer accepted

B.

Escalate the issue to the project management office (PMO) and make sure they understand the impact on the schedule due to the change

C.

Update the risk register with input from marketing and sales and highlight the benefits of the features m discussion

D.

Review the change request with the project stakeholders and evaluate the impact of the scope reduction

Question 4

A project manager is working toward a deadline to prepare a client report. The project manager prepared a meeting agenda but not a single meeting has gone according to plan True, meetings always end in arguments and no action items come out of it. The project manager is very frustrated and seeks help from the project sponsor

What should the project manager have created to prevent this situation1?

Options:

A.

Resource breakdown structure

B.

Work breakdown structure (WBS)

C.

Team charter

D.

Project charter

Question 5

An agile team recently started working on a project for a financial institution. The

project sponsor is concerned that an agile approach will not provide enough support for the

organization's compliance standards.

In order to mitigate this risk and avoid problems, what should the project manager do?

Options:

A.

Propose using a compliance review board that will be responsible for approving all

product features prior to their release to the public.

B.

Liaison with the compliance group, making them responsible for understanding the

requirements and keeping them prioritized in the backlog.

C.

Meet with the compliance team and make sure that their requirements are covered in the

definition of done (DoD) for each story.

D.

Ensure that the peer review process also covers compliance requirements, creating a

second layer of security for the project.

Question 6

A project manager has decided to stop activities that do not add value to a project that has a risk of running over budget. A functional manager disagrees with this decision, especially when the team is performing product testing for highly sensitive end users. The functional manager escalated the issue to the project sponsor so that the team can resume activities.

How should the project manager have handled the situation?

Options:

A.

Collaborated with the functional manager to determine which critical activities could be accommodated by the budget

B.

Engaged with the project sponsor to ensure support for the project manager's decision

C.

Conducted a meeting with the functional manager to explain why the activities needed to be stopped

D.

Convinced the functional manager to stop the activities that will run beyond the budget

Question 7

A project team identified a low-cost software product available for purchase that would drastically reduce the scope of development. The development manager has confirmed that this tool would fulfill the business need.

What should the project manager do?

Options:

A.

Remind the team that their primary responsibility is software development.

B.

Add a user story to the product backlog to test the software product.

C.

Discuss the Option in the next daily standup meeting to finalize the decision.

D.

Recommend the option to the product owner for consideration.

Question 8

During the execution of a project, a company decides that everybody will need to take vacation time before the end of the year. This may cause a change in the project time line.

How should the project manager address the situation?

Options:

A.

Discuss the vacation plan and include scheduling changes in the change log database.

B.

Submit a formal request to senior management asking them not to proceed with this decision based on the impact it will have on the project.

C.

Agree with functional management and team members on a vacation schedule that would minimally impact the project schedule.

D.

Push out the project timeline according to the vacation plan in place based on the recent company policy.

Question 9

A predictive project team come across a scenario where they need to use some agile tools and methods. However, they did not feel this was appropriate since their organizational project management processes did not mention this.

What should the project manager do in this scenario?

Options:

A.

Ensure the project team follows the organizational project management processes.

B.

Create a change request to include the agile methods and proceed to implementation,

C.

Work with the team to determine appropriate project methods and practices and implement them.

D.

Prepare a summary and escalate this issue to the project's change control board (CCB),

Question 10

A company has rolled out the latest retail management system, and the project has been handed over to operations. The operations team finds that many of the day-to-day requirements are not covered in the system, and support for the project has limited hours, The project team has dissolved and the contract resources are no longer working on the project. As a result, the operations team has been facing numerous customer issues.

What should the project lead have done initially to avoid this situation?

Options:

A.

Reviewed the project management plan

B.

Created a detailed operations manual

C.

Increased support hours for the hours of operation

D.

Involved operations stakeholders during planning

Question 11

An agile team is conducting a sprint retrospective and wants to focus on the practices that allowed them to recover after a bad start Please click on the area of the burndown chart that the team should focus on.

Options:

Question 12

During the execution phase of a large project there is an extremely high number of change requests Because of this the project manager realizes that there is a greater risk for rejection of the deliverables

How should the project manager mitigate this risk without compromising the completion date?

Options:

A.

Review the integrated change control process to restrict the number of changes

B.

Focus on delivering incremental value through multiple smaller deliveries

C.

Request sponsor support to get buy-in from the users and stakeholders

D.

Restart the stakeholder engagement process by collecting user requirements again

Question 13

A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches.

What should the project manager do?

Options:

A.

Inform the stakeholder that they must level their knowledge with other stakeholders.

B.

Update the risk register with the potential impact and apprise the steering committee.

C.

Inform the project management office (PMO) that the team will use a predictive approach for this project.

D.

Allocate time to mentor the stakeholder in the selected project approach.

Question 14

A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity

issues joining team calls during the day.

What should the project manager do?

Options:

A.

Procure tools that consume less bandwidth for internet calls.

B.

Record the meeting to share with the team members who were unable to join.

C.

Ask the team members to use chat tools as an alternative to calls.

D.

Determine what the problem is and develop an action plan.

Question 15

A new project team has formed and the project manager notices that some of the team members do not feel comfortable being part of the project team As a result members of the team are working individually and not as a team

What should the project manager do to resolve this?

Options:

A.

Facilitate a team-building meeting to help this issue

B.

Allow the team members to remain in their former individual roles

C.

Directly guide the team members on how to perform their tasks

D.

Wait until some iterations are completed to intervene

Question 16

A project manager sent the first communication about the project management plan to the team. The next day. two field engineers were asking about their roles and the project schedule.

What should the project manager have done*?

Options:

A.

Confirmed that the communication was understood and solicited feedback from the team

B.

Sent the roles and responsibilities matrix along with the project management plan

C.

Discussed the roles with the managers to help explain them to their team members

D.

Briefed each team member on their roles before sending the project management plan

Question 17

A company has undertaken a large transformation project using agile practices. The project sponsor has asked the project manager to promote the new values identified in the intended transformation to the project team

What should the project manager do?

Options:

A.

Add a user story during sprint planning that gives recognition to behaviors that are aligned with the new values

B.

Send a standard email to the team prior to every daily standup containing the new values

C.

Organize a team meeting focusing on the new values associated with the transformation

D.

Give recognition to team members' behaviors that are aligned with the new values during the sprint retrospectives

Question 18

A project manager Is working on a project using a hybrid approach. The project Is scheduled to be completed in three more sprints. One of the team members notifies the project manager that they are leaving the company which was approved by their functional manager

What should the project manager do first in this situation'?

Options:

A.

Ask the functional manager why a decision was made without consulting them

B.

Use soft skills to influence the team member to slay until the project is completed

C.

Ask the functional manager for an immediate replacement for the team member.

D.

Review the risk management plan and mitigation plan to understand the impact of this issue

Question 19

A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.

What strategy should the project manager use to ensure on-time delivery of the solution?

Options:

A.

Have a high-level plan for incremental deliveries and get the customer's feedback as early as possible.

B.

Ask the sponsor for support regarding the allocation of additional resources to finish on time.

C.

Have a detailed plan of all milestones, deliverables, functionalities, and allocation of resources.

D.

Meet with the customer to agree on the components of the solution and the priorities.

Question 20

During project execution, a global project team was using a video conferencing tool to support the daily meetings. However, during these meetings, only a few team members were actively participating As a result lots of misunderstandings occurred

What should the project manager do to address this issue?

Options:

A.

Book one-on-one meetings with the team members who are not speaking up during the daily meetings to get their updates

B.

Check the ground rules of the meeting to review the initial agreement with the team members

C.

Identify one team representative to speak up during the daily meeting and share the team updates

D.

Use round-robin check-ins to facilitate the meeting so all participants have the opportunity to speak

Question 21

During the final iteration of the execution phase, the project has a cost performance

index (CP!) of 0.9 and a schedule performance index (SPI) of 1.0.

How should the project manager avoid a budget shortfall?

Options:

A.

Follow the risk management plan.

B.

Reduce the team effort utilization.

C.

Look for cost-saving opportunities.

D.

Submit a change request to add to the management reserve.

Question 22

A project manager is reviewing the requirements of a large program. Which requirements should the project team prioritize to avoid getting fines?

Options:

A.

Developing new product lines

B.

Complying with new regulations

C.

Establishing company processes

D.

Certifying sustainable products

Question 23

A project manager became aware of misunderstandings between a key stakeholder

and a team member with regard to some of the features defined in the project scope. What

should the project manager do?

Options:

A.

Reconcile the key stakeholder to the team member's recommendation.

B.

Reconcile the team member to the key stakeholder's recommendation.

C.

Escalate the communication concerns to the project management office (PMO) and

request that they take action

D.

Work with both the team member and the key stakeholder to reach a consensus.

Question 24

During a project planning phase, the project manager realizes that project performance win be measured based on budget deviation and revenue, but without consideration for the overall project schedule What should the project manager do?

Options:

A.

Review and update the project schedule according to performance

B.

Review the schedule baseline and consider adopting a schedule performance indicator

C.

Develop a lime. cost, and scope tracking method exclusively for this project.

D.

Adopt a formal change management process for the project

Question 25

Drag the communication event on the left to the main subject discussed during the event on the right.

Options:

Question 26

One deliverable for a project is to translate and print materials for students every 2 weeks Printing services are available but without guaranteed time lines because other projects make a significantly higher profit and have a higher priority

What should the project manager do to mitigate the risk of not having the materials printed on time?

Options:

A.

Meet with the manager to set a high priority for printing the materials

B.

Create a change request to modify the print requirements

C.

Include a risk response in the resource management plan

D.

Purchase a high-volume printer specifically for this project.

Question 27

A project manager notices that one of the marketing executives in the firm always appears stressed. The project manager observes that the executive's performance is gradually declining and is affecting the project deliverables.

What should the project manager do?

Options:

A.

Assign the marketing executive's tasks to another project team member

B.

Review the executive's declining performance with human resources (HR)

C.

Show empathy and praise the marketing executive's strengths

D.

Make the marketing executive accountable for their work and output

Question 28

An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?

Options:

A.

Review the process and remove the impediment

B.

Escalate this to the project director for a resolution

C.

Remove the certification need from the project scope

D.

Escalate this to the agile lead of the second team

Question 29

A project is assigned to two different project teams to develop product features. One team uses a predictive approach and the other team uses an agile approach to complete the work. Senior management is concerned about the success of the project.

What should the project manager do?

Options:

A.

Advise the teams to follow the company’s existing project management approach.

B.

Allow the teams to continue using their approaches and gradually adapt to a hybrid model.

C.

Let a senior team member select the approach that is appropriate.

D.

Insist the teams both follow either a predictive or agile approach.

Question 30

During the development of a product, multiple identified risks have now become issues, which is hindering the team's velocity. What should the project manager do in this situation?

Options:

A.

Document the issues and extend the project delivery timeline.

B.

Convene the steering committee and inform them of the impact to the project.

C.

Prioritize the user stories with issues and have the team resolve them

D.

Update the project management plan and risk management plan.

Question 31

A project manager for a digital transformation project has already received the business needs for the project. When gathering requirements, the project manager discovers that not all of the requirements can be delivered with the available resources, but that some of the requirements will be

enough to add business value.

With the project on a fixed budget, what should the project manager do next?

Options:

A.

Plan the project based on the available resources and submit a change request upon completion.

B.

Gather all stakeholders and provide recommendations on a smaller, more feasible project scope,

C.

Identify the technical requirements and request that management hire external resources,

D.

Document the problem in the issue log and suggest a change request to decrease the scope.

Question 32

A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.

What should the project manager do?

Options:

A.

Acknowledge the stakeholders’ concerns with open dialogues and realign the project with stakeholder requirements and past lessons learned.

B.

Solicit a larger reserve for cost and time and manage the stakeholders’ expectations.

C.

Create a plan to inform stakeholders on the progress so they are able to see that the project can succeed,

D.

Share the threats of not updating old solutions and ask stakeholders to be patient with any inconveniences.

Question 33

A solution designer in an agile team often passes the design information to team members without any documentation, This has resulted in misunderstandings within the team.

What should the agile leader do?

Options:

A.

Move the solution designer to another team.

B.

Review the process that resulted in this situation.

C.

Stop work until the design document is completed.

D.

Ask the team to document the design.

Question 34

A sales team working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay. The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

Options:

A.

Have a discussion with the sales team to find a solution to the issue

B.

Validate the reason and add n as an issue m the issue log

C.

Escalate the issue to the functional manager

D.

Direct the sales team to speak with accounting to resolve the issue

Question 35

A healthcare company requires all new employees to attend mandatory computer-based training courses, Because some of the employees work with highly sensitive patient data, the training covers various aspects of data security. In spite of this training, data breaches continue to occur in

one of the project teams.

What should the project manager do?

Options:

A.

Apply a root-cause analysis on the data breaches.

B.

Ensure that all team members complete the training.

C.

Redesign the training courseware to make it interesting.

D.

Retrain the team members responsible for the breaches.

Question 36

A project team is implementing a new solution that will be distributed worldwide. Due to a new issue that has a global impact, several government agencies are implementing new regulations that will affect the solution. The project manager must assess and prioritize the impact of these changes on the project scope/backlog.

Which analytical tool can be used by the project manager to define this scenario?

Options:

A.

Political, economic social, technological legal, and environmental (PESTLE)

B.

Strengths, weaknesses opportunities, and threats (SWOT)

C.

Valuable rare, inimitable resources, and organization (VRIO)

D.

Net present value (NPV)

Question 37

During the execution phase of a project, all project team members were forced to work from their homes rather than in person During this time, the project manager discovered that 0.-10 team member has made disrespectful remarks about another team member to other team members.

How should the project manager handle this situation''

Options:

A.

Instruct the team members involved to resolve the issue among themselves

B.

Discuss the issue with the steering committee to determine the proper course of action.

C.

Coordinate a video conference with the offending team member to resolve the issue

D.

Reassign the offending team member to a different project

Question 38

A project is experiencing delays due to identified risks What should the project manager do to manage the project schedule?

Options:

A.

Revise the project schedule and inform the stakeholders regarding any delays

B.

Revise the project estimates and meet with the project team to discuss delays

C.

Review the management reserve to identify any costs associated with the delays

D.

Review the contingency reserve to identify any delays to the project

Question 39

A project requires the installation of a call center to support operations. It is estimated that the call center will need 100 people working on

weekdays from 8:00 a.m. to 5:00 p.m. and weekends from 8:00 a.m. to 12:00 p.m.

What should the project manager do?

Options:

A.

Implement the call center with internal staff to ensure the work is performed according to the company’s culture.

B.

Work with 50% of the people internally and contract the other 50% to an outside company.

C.

Delegate the analysis to the human resources (HR) department in order to organize the call center operations.

D.

Conduct an alternative analysis to decide whether to hire people directly or contract with a company to do the job.

Question 40

A project manager has been assigned to lead a major project in a government organization. There are no policies and procedures for project management since there is no project management office (PMO) The managers involved are unaware of their responsibilities for the project

What should the project manager do?

Options:

A.

Start planning the project and then request that a PMO be implemented in the organization

B.

Request that the implementation of a PMO be executed in parallel with the project

C.

Provide project management training to only the internal team involved m the project

D.

Provide project management training to the stakeholders and explain their responsibilities

Question 41

A company has transitioned and is now delivering projects using a hybrid approach

instead of a predictive approach. The distributed project team's knowledge of agile is varied.

The project manager feels this new methodology will impact the timely delivery of the project.

What should the project manager do?

Options:

A.

Ask to execute the project with a predictive approach since there is a budget and schedule risk.

B.

Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update.

C.

Plan for training on agile tools and techniques used in the defined hybrid methodology

for consistent application by all team members.

D.

Use the predictive approach for team members who are not knowledgeable in agile project delivery practices.

Question 42

A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.

What should the project manager do?

Options:

A.

Ask the team to focus on and deliver only the agreed-upon features.

B.

Request additional budget because additional features are being added.

C.

Encourage the team to continue, as this will eventually help the customer.

D.

Ask the product owner to add the additional features to the requirements.

Question 43

A company is implementing a new system The project manager has identified that it is best to complete this project using a mix of Scrum and Kanban methodologies The product owner is confused as to how to start delivering the functionalities required

How should the project manager assist the product owner?

Options:

A.

Coach the product owner on how to create a product backlog

B.

Encourage the team to subdivide the project tasks

C.

Create a work breakdown structure (WBS) and explain the deliverables to the product owner

D.

Discuss the product owner's responsibilities within the project team

Question 44

The project manager is experiencing delays with two critical tasks that are to be executed by two different teams The project manager realizes that the functional managers of these two teams have an unsolved conflict and they are not communicating properly.

What should the project manager do?

Options:

A.

Arrange a meeting with the managers and try to reach an agreement.

B.

Communicate with the project sponsor regarding the need to resolve the conflict between the managers.

C.

Evaluate the impact of the delay on the project and look for alternatives to create a remediation plan

D.

Meet with both teams and their managers and try to figure out the root cause of the conflict

Question 45

A team is holding the first demonstration of the software built to date on a medium-sized project The product owner has uncovered a number of issues they would like to be addressed before providing approval

How should the project manager approach this problem?

Options:

A.

Plan to address the issues through backlog grooming and incorporate them into the next sprint

B.

Refer the product owner to the change management plan, then escalate to the steering committee

C.

Refer the product owner to the signed business requirement document and explain that the current plan cannot facilitate these changes

D.

Tell the product owner the issues will be addressed in the second version of the software

Question 46

A transportation company is transforming its operational processes and the mam system this company uses to move freight The scope statement is in place An iterative delivery approach has been agreed by all stakeholders.

What does the project manager need to do next to help the team understand the work that needs to be done?

Options:

A.

Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.

B.

Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.

C.

Create the requirements management plan to outline how project requirements will be collected analyzed and documented and then assign requirements to team members

D.

Start working on the project management plan with work packages, a detailed

schedule, and work assignments for team members

Question 47

During the daily meetings with the team the project manager notices that a new team member is not making the expected progress on an assigned task What should the project manager do?

Options:

A.

Ask the new team member to follow the team ground rules.

B.

Ask an experienced team member to identify a replacement

C.

Ask the new team member to reassess their own capabilities

D.

Ask an experienced team member to coach the new team member

Question 48

A newly formed team has become accustomed to agile practices The project lead has noticed that while they are performing according to expectations, there is boredom with daily team practices among many of the team members.

What should the project lead do in this situation?

Options:

A.

Challenge the team to find new ways to achieve higher levels of performance to improve the situation.

B.

Speak with individual team members to determine what they would like to do to improve the situation in the team

C.

Have the team inform senior management of the situation and ask for recommendations.

D.

Allow the team to self-organize and have them analyze the situation in their retrospective session and self correct

Question 49

A project manager has been assigned to a project and receives the project charter from the project management office (PMO) The document is very clear about customer requests During Project Scope Management some requirements seem to be different from the ones specified within the project charter

What should the project manager do?

Options:

A.

Modify the baseline of the project for minor impact changes to the project scope

B.

Use a focus group and brainstorming sessions to gather more details about the project scope

C.

Register the changes in the configuration management plan and send it to the change control board (CCB).

D.

Explain to the sponsor that these requests could endanger the schedule and cost of the project

Question 50

During the course of the project several obstacles are identified that are preventing the project from moving forward. What should the project manager do to remove the obstacles?

Options:

A.

Have the project team work on other activities

B.

Implement plans to remove the obstacles

C.

Escalate to the project steering committee

D.

Prioritize the obstacles for resolution

Question 51

An experienced project manager is managing a multi-million dollar agile project The project manager communicates the ground rules to the team but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.

What should the project manager do first to ensure team adherence to the ground rules?

Options:

A.

Schedule a meeting with the project team to reinforce the ground rules.

B.

Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action

C.

Contact human resources to request a written warning letter be sent to team members not following the ground rules.

D.

Ask the functional manager to replace team members not following the ground rules

Question 52

A food company is developing a new product using a predictive approach, and the product is currently in the testing phase Given the nature of the feedback of the tests, the project manager has decided to use an iterative approach At the end of one of the iterations, a new regulation related to the product is enacted.

What should the project manager do next?

Options:

A.

Make a change request regarding the project's scope to ensure compliance.

B.

Include an assessment to verfy compliance in the next iteration

C.

Conduct an iteration review to address the new regulation

D.

Start the tests over, adapting the trials to the new regulation

Question 53

The project team finds that the latest delivery from a vendor is missing a critical component, which will likely delay the project in split of corrective measures. What should the project manager do to communicate this message?

Options:

A.

Ask the vendor to identify the stakeholders affected, create an action plan and determine an implementation date

B.

Draft a warning letter to the vendor ask internal stakeholders to comment, and solicit stakeholder support to hold the vendor accountable

C.

Identify the worst-case scenario, put it into the project risk register, share the register with all project stakeholders, and raise an alert.

D.

Contact department managers who are identified as stakeholders, solicit concern, and provide updates to the situation

Question 54

A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals

What two options will help the team initially address this obstacle? (Choose two)

Options:

A.

Escalate the issue to the project sponsor.

B.

Review and update dependencies

C.

Schedule a retrospective.

D.

Conduct a root cause analysis.

E.

Create a risk management plan.

Question 55

A project manager is managing a project to develop a new tool Because of the nature of the project, the project manager decides to use an agile approach One of the identified risks becomes an issue when the project manager finds out that another company patented a very similar tool.

What should the project manager do to address this issued

Options:

A.

Schedule a meeting with critical stakeholders to review the issue and decide on the next steps

B.

Put the project on hold and release the resources until the issue is resolved

C.

Inform the product owner and log the issue in the risk register to monitor closely for next steps.

D.

Contact the company that owns the patent of the similar tool to compare the similarities and differences with the current project.

Question 56

During initiation of a new product improvement project, a project manager finds historical data showing that a similar project resulted in customers complaining of an even worse user experience compared to the previous product version

How can the project manager prevent this outcome in the new project?

Options:

A.

Hire a team of external users to perform acceptance testing on the product.

B.

Define a user focus group as external stakeholders with a high influence on outcomes

C.

Hire a consultant to perform a benefit analysis as an input to the project charter.

D.

Define a high-level risk and plan mitigation after completing the work breakdown structure (WBS

Question 57

A project team is having difficulties understanding technical details regarding requirements The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished

How should the project manager approach this situation?

Options:

A.

Request that the customer reviews and clarifies feature definitions for the current sprint

B.

Send a burndown chart of the current sprint to the customer and seek clarifications.

C.

Educate the customer and have them participate in daily standup meetings.

D.

Schedule weekly meetings and product reviews with the customer to clarify requirements

Question 58

A company has a lot of experience with predictive projects The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.

What should the project manager do?

Options:

A.

Prepare and submit a status report to the steering committee to update performance monitoring

B.

Determine the data to be monitored during the project as well as the expected performance and targets.

C.

Update the communications management plan to consider performance review meetings with the project stakeholders

D.

Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project

Question 59

An agile project is in its eighth iteration out of 16 After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply

Which two actions should the project manager take? (Choose two)

Options:

A.

Ask the team members to analyze the impact of including this regulation

B.

Ask the stakeholders about the priority of this regulation

C.

Ask the product owner to include the requirements in the product backlog

D.

Ask the security department for details about regulations

E.

Ask the team members to include the requirements in the next iteration

Question 60

A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty

What should the project manager have done to avoid this situation?

Options:

A.

Ensured the team charter was developed by the team members

B.

Ensured the team members are fully supportive of all decisions.

C.

Distributed the project charter to all team members.

D.

Used a charismatic leadership style

Question 61

A project manager has received an updated earned value analysis report The following are the key findings from the report

•Budget at completion = USS1 million

•Earned value = US$0 7 million

•Actual cost = US$0 75 million

•Cost performance index = 0 933

Based on this information, what should the project manager conclude about project performance'?

Options:

A.

The project will be completed exactly as planned

B.

The project will be easier to complete than planned

C.

The project will be difficult to complete as planned.

D.

The project will not be completed as planned

Question 62

During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams As a team facilitator, what should the project manager do to avoid this?

Options:

A.

Identify the problem's root causes and define the ground rules with all project team members to minimize interferences

B.

Hire a coach to help all project teams to improve their abilities to solve problems on

their own.

C.

Reunite with the project team members affected and tell them not to reduce the team's capacity

D.

Recommend to the project team members that they should improve their planning

and make their stones smaller

Question 63

A key project stakeholder showed interest in the beginning of a complex agile project but has become less involved as the sprint has progressed due to additional responsibilities A few sprints later, the key stakeholder rejected a feature deliverable The team is reworking the rejected deliverable for the next sprint

What should the project manager have done to avoid this situation?

Options:

A.

Involved the key stakeholders in the decision-making process

B.

Customized stakeholder communications based on the stakeholders’ needs

C.

Analyzed the changes in stakeholder attributes

D.

Documented the project vision and objectives

Question 64

The product team is progressing with a prototyping approach to deliver a multiyear business initiative A few user stones are taking longer to be delivered.

What should the project manager do?

Options:

A.

Determine the risks and identify a resolution during the retrospective meeting

B.

Inform stakeholders about the delay during project updates

C.

Determine cross-dependencies and plan a spike in the next spont

D.

Discover the gaps in the communications management plan and address them accordingly

Question 65

An experienced project manager is overseeing a merger and acquisition project. The project manager reacted differently to different threats identified on the project

Drag the mitigation strategy on the left to the project manager's actions on the right

Options:

Question 66

A project manager is m the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence The project is ahead of schedule and running under budget

Which two actions should the project manager take initially to resolve this problem? (Choose two)

Options:

A.

Check the risk register for a prepared response to a resource being suddenly unavailable.

B.

Check if the team member's activities are sufficiently documented to facilitate handover

C.

Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected

D.

Reassign responsibilities across the remaining members using the available float for training.

E.

Obtain the project sponsors support to replace the team member on leave

Question 67

A senior business stakeholder with many years of experience is pressuring an agile team to deliver most of the promised functionality to the customer 18 months in the future as opposed to multiple, incremental deliveries over the course of the 18 months What should the project lead do next?

Options:

A.

Schedule meetings with the customer to determine their ability to support multiple incremental deliveries

B.

Work with the agile team to schedule the incremental deliveries to enable delivery

of business value sooner to the customer.

C.

Work with the stakeholder to understand what the concerns are while at the same time conveying the benefits of incremental deliveries

D.

Provide details of the concern to the agile team and adjust their goals and release plans to conform to the stakeholder's request.

Question 68

A company is initiating a project to enhance one of its existing products. All of its products are developed internally What should the project manager do?

Options:

A.

Ensure the stakeholder engagement plan is accurate and properly documented.

B.

Review the lessons learned from the previous project

C.

Identify the risk of implementing the new solution and evaluate the impact on the project.

D.

Create a lessons learned document for the initiation phase

Question 69

A project manager is leading a large-scale project that involves 70 stakeholders The project manager has heard various comments and expectations from the customers, some of which are contradictory Consequently, some requirements are not clear.

What should the project manager do to build consensus regarding the requirements?

Options:

A.

Escalate the issue to the management team for their review and guidance

B.

Create a survey template to collect feedback from stakeholders to reach an agreement

C.

Organize a face-to-face meeting with all stakeholders to understand their interests and concerns.

D.

Leverage expert judgment to determine the requirements that should be considered

Question 70

While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined The actual invoice payments received have also been late and were outside of the contracted payment schedule Recent invoices have only been partially paid

What should the project manager do?

Options:

A.

Add nonpayment to the issue log and keep tracking payments

B.

Hold a meeting with the client to address the issue

C.

Review past projects for payment-related lessons learned

D.

Conduct a meeting with the project team to update the procurement management plan

Question 71

A project manager has been selected to deliver one of an organization's key flagship solutions Critical success factors include agility, market adaptation, and a quick response to market offerings

What is one of the key activities that the project manager should undertake to ensure company success?

Options:

A.

Review the project objectives with the project sponsor to agree on more realistic and achievable project plans and deliverables

B.

Request more funding from the project sponsor to hire additional skilled resources

and to incorporate additional quality in the project delivery approach and outcome

C.

Conduct periodical reviews of the project plans, objectives, and deliverables to ensure all relevant data are captured to continue making informed project decisions

D.

Create a business case after performing a market review, and then submit it to the sponsor to modify the project deliverable to meet the newly defined objectives

Question 72

A research and development department is planning to develop a product that will introduce a new line of business for the organization What should the project manager do to increase the project's chances of success?

Options:

A.

Plan a working session focusing on the scope, vision, and mission of the initiative

B.

Start developing the project management plan based on a previous project template from the project management office (PMO).

C.

Conduct benchmarking to determine the business viability of the initiative

D.

Conduct an impact analysis of the new initiative to determine how the project should be rolled out

Question 73

A Scrum team has committed to delivering a specific capability in their first release Multiple operational issues have prevented the developer from delivering key capabilities. The technical lead has also given notice that they are resigning from the company

What should the project manager have the Scrum team do to recover from these issues?

Options:

A.

Review constraints in the ongoing sprint planning and evaluate options for the release plan

B.

Stop the sprint and replan and prioritize the backlog to reduce resource levels

C.

Consult the resource management plan for an appropriate response

D.

Continue with existing sprint plans to ensure some of the scope will be delivered

Question 74

A project manager is managing a hybrid project. After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently Record the issue in the issue log and escalate the conflict to the project sponsor for assistance.

How should the project manager respond’

Options:

A.

Negotiate a reduced review attendance with the stakeholder and update the stakeholder engagement plan to reflect this reduced

B.

Discuss with the stakeholder the benefits of the hybrid project and how frequent reviews lead to greater value and less rework

C.

Record the issue in the issue log and escalate the conflict to the project sponsor for

assistance

D.

Explain to the stakeholder that the stakelrolder engagement plan requires their attendance at all reviews

Question 75

A project manager for a government organization often deals with stakeholder engagement issues Drag the interpersonal skill the project manager should use on t he left to the correct situation on the right

Options:

Question 76

During the review of a project's list of deliverables, one of the stakeholders expressed concern that one of the requirements will not be addressed. What should the project manager do?

Options:

A.

Check the approved list of requirements to see if there are any missing items.

B.

Work with the stakeholder to improve the requirements' acceptance criteria

C.

Review the requirements traceability matrix with the concerned stakeholder

D.

Discuss with the stakeholder which additional requirements should be added

Question 77

The project manager has observed that two team members have been arguing with each other openly at meetings To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members

What two actions should project manager take? (Choose two)

Options:

A.

Ask the team members to work it out themselves

B.

Discuss this situation with other project managers and ask for advice

C.

Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules.

D.

Address the behavioral issue with each team member

E.

Discuss the behavior directly with their managers and request them to correct the behavior.

Question 78

The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue. What artifact should the project manager share with the stakeholder?

Options:

A.

Issue log

B.

Project management plan

C.

Risk management plan

D.

Risk register

Question 79

A project for Company A was successfully delivered within scope schedule, and budget by the end of the last iteration However during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.

What should the project manager have done to avoid this perception?

Options:

A.

Involved the business stakeholders in the sprint review

B.

Defined product backlog priorities with the sponsor and key stakeholders to deliver business benefits

C.

Implemented a closing survey for key stakeholders

D.

Confirmed that there is a communications management plan in place to make business stakeholders aware of the success

Question 80

During the execution of a project within an operations function the project manager encounters scope changes and a delay in the delivery of critical tasks How should the project manager address this situation?

Options:

A.

Communicate the concerns to the project management office (PMO) during the weekly project reports

B.

Call for a team meeting to decide if the changes should be included

C.

Initiate the change request to modify the scope and adjust the timelines

D.

Conduct an impact analysis and present the results to the steering committee for approval

Question 81

During the execution phase of a healthcare IT project, stakeholders made a change request regarding user requirements There is no remaining budget available to cover that change request.

What should the project manager do next?

Options:

A.

Discuss approval of the change request in the next project meeting

B.

Perform a risk assessment on the required change request.

C.

Evaluate the change request against the project scope statement

D.

Ask the sponsor for more funds to cover the change request

Question 82

After a project has been approved, a key stakeholder tells the project manager that the current project management strategy is not well defined The project manager is also informed that the key stakeholder does not want to hold a working session

What should the project manager do first?

Options:

A.

Share the project documents and invite the key stakeholder to discuss any concerns

B.

Ask the project sponsor to exert authority on the key stakeholder in order to maintain the approved timeline

C.

Proceed with a working session for teams that do not belong to that key stakeholder

D.

Invite the key stakeholder to the project's change control board (CCB) to discuss adjustment of the project strategy

Question 83

During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the project manager do to improve the project team's performance?

Options:

A.

Define and analyze performance metrics

B.

Escalate poor performance to functional managers

C.

Update the stakeholder engagement plan

D.

Conduct a root cause analysis session

Question 84

A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches What does the project manager need to do first in order to have good project performance?

Options:

A.

Coach those team members lacking hybrid knowledge to learn on the job.

B.

Change the team to include hybrid experts

C.

Assess the required training per team member.

D.

Deliver hybrid training to all team members

Question 85

A project manager in a matrix organization has been assigned to a system solution project with tight time lines. There are two resources assigned as part of the solution

team: one who is experienced and one who is new. During development, the project manager notices that the resources disagree on the solution approach.

What should the project manager do next to deliver a reliable solution?

Options:

A.

Meet with the resources and agree that the more experienced resource's approach has proven to be effective in the past.

B.

Meet with each resource's functional manager and arrive at a common approach that is appropriate for the project's constraints.

C.

Meet with the entire project team and decide on a further course of action based on team consensus.

D.

Meet with the resources together and find common ground on viewpoints to compromise on an approach.

Question 86

At a meeting, the project manager for an agile project indicates that the sprint goals were not met. The product owner leaves the meeting early. and the team discusses how the meeting went. Team members are confused as there were no defects for the new user stories and no new requirements were discussed.

What should the project manager do in the future to avoid this situation?

Options:

A.

Create better plans to test the functionality in more detail.

B.

Review the definition of done (DoD) with the product owner.

C.

Include previous sprint defects and close them in the actual sprint.

D.

Get approval from the product owner on the user stories.

Question 87

A team is working on a project with three iterations. The project manager is reviewing the burndown chart What is the point where the chart shows that the team is performing below the plan?

Options:

Question 88

A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion.

What should the project manager do?

Options:

A.

Assume the role of the product owner while the product owner gets familiar with the product.

B.

Schedule time to share insights with the new product owner about the product and project information.

C.

Work with the project management office (PMO) manager to generate an onboarding plan for the new product owner.

D.

Organize a team-building activity and ask the team to respect the opinions of the new product owner.

Question 89

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not

be able to provide assistance for 1 week.

How should the project manager address this situation?

Options:

A.

Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays.

B.

Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer.

C.

Explore options with the IT department to expedite the necessary repairs based on criticality of the project.

D.

Use project reserves to buy new equipment to avoid an impact to the critical path of the project.

Question 90

A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.

Which statement is true?

Options:

A.

The project is over budget and behind schedule.

B.

The project is under budget and on schedule.

C.

The project is under budget and behind schedule.

D.

The project is on budget and on schedule.

Question 91

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of

sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.

What should the project manager do?

Options:

A.

Introduce a float.

B.

Adjust the budget.

C.

Adjust the project time line.

D.

Fast track the project.

Question 92

A project manager has completed an assessment of the project team's performance. Some team members have performed poorly on their assigned tasks.

What should the project manager do?

Options:

A.

Develop different approaches based on team members’ motivation and ability.

B.

Develop a standard approach to provide feedback to all team members.

C.

Provide intensive oversight to the team members who performed poorly.

D.

Create a new standard performance measure based on project requirements.

Question 93

A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have

recently been requested.

What should the project manager do next?

Options:

A.

Reject the changes and stay the original course as initially agreed with the client.

B.

Review the changes and make the decision based on the project team's recommendations.

C.

Discuss the changes with the client and jointly make the decision on how to proceed.

D.

Review the risk register to see if mitigations have already been outlined for this scenario.

Question 94

A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.

What should the project manager do next?

Options:

A.

Foster knowledge sharing and coaching among team members.

B.

Arrange for external training amid the tight project schedules.

C.

Add new members for the underperforming team.

D.

Seek an external expert to review the framework.

Question 95

A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that

some stakeholders are working against the success targets of the project.

What should the project manager do to ensure successful project delivery? (Choose two)

Options:

A.

Update the project stakeholder analysis and methods to satisfy the stakeholders’ requirements.

B.

Escalate the issue to the functional manager and ask for support.

C.

Involve all stakeholders in the project by distributing status reports.

D.

Focus on the supportive stakeholders and minimize involvement of unsupportive stakeholders.

E.

Engage all stakeholders in the project including the unsupportive stakeholders.

Question 96

A key stakeholder who is frustrated by the lack of transparency of IT projects declines an invitation to participate in the new project meetings.

What should the agile project manager do to engage the stakeholder in the project?

Options:

A.

Present the project management plan to the stakeholder and reassure them that they will receive regular project updates.

B.

Introduce the stakeholder to the project team and invite them to the next iteration review meeting with the IT team.

C.

Build trust with the stakeholder by keeping project commitments and use demo sessions to gather feedback and realign goals.

D.

Use stakeholder mapping to document the level of influence and interest for the next iteration planning meeting.

Question 97

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial

department that is being delayed for a later iteration.

What should the project manager do to clarify the situation?

Options:

A.

Create an executive board to review the product backlog and replan the next iterations.

B.

Clarify with the CFO that the prioritization process is based on business value.

C.

Request support from the CEO on how to deal with the situation.

D.

Increase the size of the team in order to match any prior expectations of the CFO.

Question 98

A project manager is assigned to a project team midway through execution. Several dependencies are impacting the project, and the project manager feels the team is not adequately informed of the impacting changes.

What should the project manager do first?

Options:

A.

Convene an impact analysis meeting.

B.

Escalate the issue to the product owner.

C.

Consult the communications management plan.

D.

Review the stakeholder register.

Question 99

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following

should be regarded with the highest priority?

Options:

A.

Needs of the customer

B.

Needs of the project manager

C.

Needs of the agile lead

D.

Needs of the organization

Question 100

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner. What should the project

manager do next?

Options:

A.

Produce a value-added product for the customer as continuously as possible.

B.

Produce a value-added product for the customer in the beginning of the project.

C.

Produce a value-added product along with the supporting documentation.

D.

Produce a value-added product for the customer in each phase of the project.

Question 101

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on

the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.

Which life cycle should the project manager use for this project?

Options:

A.

A predictive execution strategy

B.

A hybrid execution strategy

C.

An iterative execution strategy

D.

An agile execution strategy

Question 102

During the third iteration of a project, the product owner requests another mandatory feature. This also happened in the previous two sprints, which resulted in failure and

caused frustration within the team.

What should the project manager do next?

Options:

A.

Incorporate the changes in the last sprint before the first release.

B.

Call for an internal meeting to discuss the changes and their value.

C.

Ask the product owner to prioritize the backlog with the project team.

D.

Request the scrum team to prioritize the product backlog.

Question 103

A project manager is working on a product development project. When the product is delivered, there are major issues that require rework and

delay new feature development.

Which action should the project manager take to resolve the quality issues?

Options:

A.

Plan for continuous validation of the product.

B.

Discuss adding business scenario tests with the customer.

C.

Discuss adding additional test cases with the product owner.

D.

Add more test scenarios based on the issues found.

Question 104

A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully. What should the project manager do next?

Options:

A.

Select members for their skill or potential.

B.

Establish the project scope and set clear team objectives.

C.

Set performance standards and direction.

D.

Hold early kick-off meetings and regular weekly meetings.

Question 105

A company is engaged in a transformation journey, and the project manager for this endeavor is new to this project. During one of the project status update meetings, a key stakeholder, the project manager's functional manager, is dissatisfied with the work in progress, and points to the project manager.

What should the project manager do?

Options:

A.

Schedule a one-on-one meeting with the functional manager to prove the project is on time

B.

Listen carefully and show understanding of the growing needs of the functional manager.

C.

Admit that the functional manager is right and promise to rectify the situation immediately.

D.

Show the functional manager that the progress is on time based on the schedule.

Question 106

A project manager has been assigned to an important project that will help set the future of the company. Meanwhile, the project management office (PMO) is implementing

adaptive tools in a mostly predictive environment and has requested that the project manager follow this process as well. However, the functional manager has expressed concerns about the use of new tools on such an important project.

What should the project manager do?

Options:

A.

Review the adaptive tools' impact and obtain agreement from the functional manager.

B.

Follow the functional manager's recommendation to implement only predictive tools in the project.

C.

Make the decision on which project approach to use that would best fit the project.

D.

Follow the project management office's (PMOs) request to implement the adaptive tools in the project.

Question 107

A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.

What should the project manager do next ?

Options:

A.

Use the team's connections with international colleagues to get early warnings on future changes.

B.

Keep the focus on the priority items while the change goes through the change control process.

C.

Reject the change request since it may negatively impact the project's performance.

D.

Implement the change request as soon as possible to avoid accumulating new scope.

Question 108

An insurance company is planning to make a big change to its core application. The project manager realizes there is resistance to change from the sales agents since they

are accustomed to taking orders manually and entering them in the system at the end of the day. With the new change, they will use point-of-sale devices to take orders online.

What should the project manager do to get commitment from the sales agents?

Options:

A.

Use a business case to model a sales pitch and gain consensus from the sponsors.

B.

Request help from the project sponsor to get support from the sales agents.

C.

Escalate the issue to senior management to gain team buy-in

D.

Explain the change benefits to the sales agents' manager to get their support.

Question 109

A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly

to ensure that the stakeholder is up to date on the project. However. the project manager has recently resigned and will not be meeting with the new project manager prior to

departure.

How should the project manager ensure that the new project manager continues to update this particular stakeholder?

Options:

A.

Update the communications management plan with specific information on stakeholder engagement.

B.

Update the stakeholder engagement plan with the specific communication needs for the stakeholder.

C.

Ensure that the project team has been provided guidance on the specific needs of this stakeholder.

D.

Ensure that the project documents contain specific instructions regarding the stakeholder.

Question 110

A project manager is starting a new project, and the project team is located in different countries. The team was going to use a specific tool to hold virtual meetings.

However, that tool is not available in one team member's country.

How should the project manager deal with this situation?

Options:

A.

Contact the project sponsor to have the team member removed from the project.

B.

Ask the team member to move to another location where the tool is available.

C.

Start the project and use email to communicate with the team member until the tool is available.

D.

Investigate alternative tools for virtual meetings that are available to all team members.

Question 111

A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.

Options:

Question 112

A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. Ina project review meeting, a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.

What should the project manager do?

Options:

A.

Ask the project management office (PMO) to support and review all deliverables.

B.

Log the issue in the risk register and the issue log.

C.

Assign a technical writer to the project.

D.

Develop a standard for document quality control.

Question 113

During the implementation phase of a project, functional managers are adding new requirements, which may impact cost and schedule baselines. The project manager

notices that some of the team members are communicating with their managers directly to fulfill their requests. This will lead the project to go beyond the agreed baselines.

How should the project manager handle this situation?

Options:

A.

Set up a proper governance structure to ensure functional managers’ requests are processed correctly.

B.

Modify the communications management plan to enable functional managers to add changes to the project.

C.

Follow the project constraints and move forward with the agreed schedule baseline and the cost baseline.

D.

Ask the functional managers to communicate with their peers and emphasize the impact of their requirements.

Question 114

A team member in an agile project informs the project manager they might not be able to finish an assigned task on time, which could generate an obstacle for the rest of

the team. What should the project manager do?

Options:

A.

Move the task to the next sprint.

B.

Ask the team member to bring up the concern in the next daily meeting.

C.

Send an email explaining the issue to all team members.

D.

Reassign the task to another team member.

Question 115

A project manager has been managing an agile project for 6 months. Over the last two iterations, the team velocity has decreased due to a new technology that was needed

for the product.

What should the project manager do to continue with the delivery plan and return to the expected velocity?

Options:

A.

Use retrospectives to better understand the new technology's impact on the schedule, map the skill gaps, and adjust the team accordingly.

B.

Reevaluate the backlog by looking for high-value/low-effort items, and negotiate a new minimum viable product (MVP) strategy with key stakeholders.

C.

Seek sponsor approval for additional funding to hire new team members, increasing the capacity of the team and compensating for the productivity lost with the new technology.

D.

Replace poorly performing team members with more experienced members, setting an example of accountability for the team.

Question 116

A project manager is working with several junior engineers on a project. The project manager noticed that when the junior engineers are asked questions, they defer te more senior team members on the team for answers. Having worked with the junior engineers on another project, the project manager knows they are capable of making these minor decisions correctly.

This uncertainty from the junior engineers is now slowing progress.

‘What should the project manager do?

Options:

A.

Update the risk register to reflect the possible impact of the projects slower progress,

B.

Ensure the junior engineers make decisions within a certain responsibility level and commit to it,

C.

Remove the junior engineers from any decision-making activity until further trained.

D.

Pair senior engineers to shadow the junior engineers and correct them throughout.

Question 117

A project team member does not submit the project status report on time. The team member is frustrated about being required to complete the report. The team member believes that the report does not reflect the reality of the project, has too many pages, and will not be read by stakeholders.

What should the project manager do?

Options:

A.

Review the requirements of the report with the team member to redefine its purpose.

B.

Escalate to the team member's functional manager that the report was not submitted as requested.

C.

Instruct the team member to provide the report and document this in the performance review.

D.

Reassign the report to another team member to prepare and submit it as requested.

Question 118

An agile project team received an assignment to develop an industrial system that interfaces with robots. The project team does not have any previous experience

performing this type of work. Team members are interested in acquiring such expertise but it may result in a project delay.

How should this situation be handled?

Options:

A.

Use a robotics vendor company to develop the interfaces so the team will not be held back by a lack of expertise in this type of work,

B.

Add an experienced professional to the team to reinforce knowledge sharing and help grow team expertise in the new product

C.

Create a separate team with experienced members who understand the technology and split the product backlog according to team specialization.

D.

Hire a consulting company to address the robotic interface questions, when necessary, and to help avoid delays and quality issues.

Question 119

A proof of concept for a proposed solution was conducted during the project implementation, and it was determined that the current technology cannot support it. What should the project manager do next?

Options:

A.

Ask another team member to redo the proof of concept using the current technology to ensure It is truly not an option.

B.

Use a root cause analysis (RCA) technique like Ishikawa diagrams to determine why the current technology is not supportive.

C.

Add this item to the issue log and explore possible resolution options with the team.

D.

Update the risk register indicating that a new technology must be chosen by the team lead.

Question 120

During the execution phase of a healthcare IT project, the project manager finds one stakeholder is very difficult to communicate with and obtain

feedback from on project deliverables. What should the project manager do?

Options:

A.

Share a template with the stakeholder to receive feedback on deliverables.

B.

Ask the project sponsor to arrange a meeting with the stakeholder.

C.

Use networking skills to approach the stakeholder.

D.

Update the stakeholder engagement plan for the stakeholder.

Question 121

An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the

project manager do to help improve the team's collaboration approach?

Options:

A.

Meet with the human resources (HR) department to ask for team support.

B.

Follow the process of the most successful team in the organization.

C.

Compare the team's velocity with other teams in the organization.

D.

Focus on the team's engagement during the next retrospective meeting.

Question 122

A project manager's customer is new to agile approaches. When the customer found out that the project was going to use an agile approach, the customer became

concerned that the product quality will be sacrificed.

What should the project manager do?

Options:

A.

Ensure that the customer and the delivery team agree on the definition of done (DoD) in the beginning of the project.

B.

Invite the customer to join the daily standup meetings to better understand the product design and progress.

C.

Ensure the team demonstrates product features to this customer regularly to collect feedback and improve as needed.

D.

Invite the customer to join the regular sprint planning sessions to better understand the project's progress.

Question 123

A project manager was recently assigned to a project that is in the execution phase and is experiencing roadblocks. During a review of the

processes and procedures, the project manager notices similarities to a previous project that experienced similar roadblocks. The project manager

reviews the task schedule and finds that certain tasks are well behind expectations. In speaking with the project team, the project manager

confirms that the team is following the processes exactly.

What should the project manager do?

Options:

A.

Update the schedule to account for the unexpected delays in the project tasks.

B.

Review the resources allocated to the project and change accordingly.

C.

Review and amend the processes to ensure only value-adding activities are present.

D.

Update the variation register to account for the extended project time.

Question 124

While following up on a deliverable, a team member expresses concern to the project manager about working with another team member. This team member states that the other team member, who is a functional manager, is often defensive and aggressive during meetings.

How should the project manager handle this situation?

Options:

A.

Suggest that the team member ignore the disruptive team member and focus only on the work.

B.

Encourage both team members to meet as soon as possible and resolve the problem

C.

Monitor the situation for a few weeks to determine if the disruptive team member's attitude changes.

D.

Report the disruptive team member to the human resource (HR) department.

Question 125

During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value. What should the

project manager do to address this concern?

Options:

A.

Review the project management plan tasks with the stakeholders.

B.

Review the project management plan budget with the stakeholders.

C.

Review the business benefits realization plan with the stakeholders.

D.

Review the communications management plan with the stakeholders,

Question 126

A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate

authorization to make the decision themselves but is not quite sure.

What should the project manager do next?

Options:

A.

Use the project contingency and implement the change without charging the customer, since the customer's satisfaction is top priority.

B.

Exploit this change opportunity and calculate the cost, risk, and time, then add a reasonable margin and submit to the customer.

C.

Use the Perform Integrated Change Control process and submit this to the change control board (CCB) for approval.

D.

Keep the change pending and decide to take this up as part of final settlement at the end of the project.

Question 127

Having managed a similar project while working with previous stakeholders, a

project team decided to use the same report format they used in the earlier project.

However, stakeholders new to the project are not fully comprehending the status of the

project based on the reports that are being circulated.

How should the project manager address this concern moving forward?

Options:

A.

Add the issue to the issue log and determine the corrective action.

B.

Create a fishbone diagram to determine the root cause for the misunderstanding.

C.

Employ Monitor Communications techniques, which may eventually trigger changes to the communications management plan.

D.

Share the communications management plan and remind all stakeholders of the agreed-upon reporting templates.

Question 128

During project execution, a key team member has to be moved to another critical project for the company. Currently, there is no other team member who can fill that role.

What should the project manager do first?

Options:

A.

Communicate the problem to the sponsor to force the key member to be maintained on the project.

B.

Initiate a change request and replace the key member as soon as possible.

C.

Explain to the company the importance of maintaining the key member on the project according to the vision of the project.

D.

Evaluate the impact of the key team member's removal from the project, look for alternatives, and submit a change request if required.

Question 129

A project manager notices that the team lacks a subject matter expert (SME) in a specific area. This expertise will be required for many future projects.

What should the project manager do?

Options:

A.

Seek help from the project sponsor to get an SME from another team in the organization.

B.

Provide an opportunity to one of the existing team members to become an SME.

C.

Hire a contractor from outside of the organization to continue with the project.

D.

Ask team members to document the issue and address it in the next project meeting.

Question 130

An operations manager continuously raises concerns about a project's benefits to the company While some concerns are valid most of the time these concerns have caused delays in project meetings

How should the project manager handle this'?

Options:

A.

Discuss the meeting delays with the director of operations and ask for support with the concerns.

B.

Review the operations manager's concerns and ensure these concerns are addressed

C.

Escalate the concerns to the project sponsor and discuss options to address them

D.

Include the operations manager's concerns in the risk register and assign actions to mitigate the risks.

Question 131

A junior project manager with experience in predictive projects has joined a company that uses hybrid approaches for project delivery. A senior project manager with experience in hybrid approaches is assigned to be a coach. Match the activity descriptions on the left to the correct tools on the right.

Options:

Question 132

A project manager is new to hybrid project management and is worried about the project because it has a high level of requirements uncertainty. The team has experience with hybrid projects, performs daily standups, and is committed to the project. The project manager is concerned about losing control of the project and would like to have a more central role.

How should the project manager address this issue?

Options:

A.

Modify the daily standup meetings to include project status reporting.

B.

Escalate the issue to the change control board (CCB) and ask for advice.

C.

Adopt the role of supporting and empowering the project team to do the work.

D.

Change the approach for the project to a predictive approach.

Question 133

For an agile pilot project, the sponsor arranged an early product demonstration for the customer. During the meeting, the customer realizes that a new feature will significantly improve the product

After collecting the new requirements, what should the project manager do?

Options:

A.

Assess the impact of the new requirements and initiate the change request process.

B.

Work with the product manager and the rest of the team to update the project backlog.

C.

Assess the impact and communicate the updated product roadmap to the stakeholders.

D.

Follow the change management plan to update the risk register so It accounts for the added scope.

Question 134

In a functional organization, a product analyst is assigned to a short-duration application development effort The analyst expresses concerns about the task and asks the project manager to provide the support of a peer with expertise in this domain

What should the project manager do?

Options:

A.

Make sure the analyst has regular pairing meetings with the other team member throughout task execution

B.

Ask the analyst to use skills to develop the tool, then move development to another team member

C.

Enroll the analyst in a capacity-building program and keep this analyst assigned to the task

D.

Recognize the analyst's concerns and reassign the task to another team member

Question 135

A project manager is assigned to oversee the deployment of a new product that

will be used by the entire organization. A key success factor for the project is the timely

and successful adoption of the new solution by all entities.

What should the project manager do to ensure the success of this critical project?

Options:

A.

Considering the project scope and the multiple entities impacted by the solution,

communicate with the stakeholders and ask them to adhere to the date.

B.

Ask the project sponsor to issue a directive requesting all business entities to

accept the date set for the new solution launch.

C.

Given the size of the organization and the multiple parties involved, discuss the

launch date with the CEO and then communicate it to all entities.

D.

Engage in creative and iterative negotiations with the leaders of each entity to

agree on the launch date.

Question 136

A project manager is assigned to a new project. The project management office

(PMO) and the project manager agree that this is the right opportunity to include daily

standup meetings. The project team has never used such tools, and a few members are

challenging the decision.

What should the project manager do in this situation?

Options:

A.

Engage an external vendor to perform the design phase under an iterative approach.

B.

Request that new team members familiar with iterative approaches be assigned to this project.

C.

Update the project schedule to consider a daily standup as part of the project design phase.

D.

Define the ground rules, responsibilities, and conflict management strategies.

Question 137

A project manager is managing a megaproject. The project stakeholders are from different geographical areas and have diverse cultural and social backgrounds. The project manager wants to improve team productivity to realize more effective and efficient results.

Which action should the project manager take?

Options:

A.

Empower team members to participate in decision-making and take ownership of actions.

B.

Implement a flexible work schedule policy to eliminate the time zone problems among stakeholders.

C.

Encourage team members to network so that they know each other's cultural backgrounds.

D.

Provide a relaxed work schedule policy and encourage team members to work from home.

Question 138

The vendor for a new IT data center project failed to follow the required cabling standards as stated in the requirements specification. The infrastructure manager and vendor were involved in an argument about the issue.

What should the project manager do to resolve and prevent additional arguments?

Options:

A.

Monitor the interactions between the vendor and infrastructure manager going forward.

B.

Host a meeting with the vendor and infrastructure manager to help resolve their disagreement.

C.

Escalate the issue to the sponsor so appropriate action can be taken.

D.

Instruct the vendor to correct the problem without additional arguments.

Question 139

A company is involved in a mining project. There are some external stakeholders with no knowledge of the mining industry.

How should the project manager communicate the organizational culture and project goal to these stakeholders?

Options:

A.

Hire a company to advertise the project and company through a media outlet.

B.

Prepare a report outlining the organizational structure and project parameters.

C.

Take the stakeholders out informally and verbally brief them about the organization and project.

D.

Ask a team member to directly address the information needs of the stakeholders.

Question 140

Match the project situation on the left to the meeting on the right where the situation could occur.

Options:

Question 141

A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.

What should the project manager do?

Options:

A.

Ensure that relevant stakeholders and expectations are identified and assess the component delay.

B.

Perform a detailed analysis of the release content for each component of the solution.

C.

Propose a new design of the solution to replace the external component with an internal one.

D.

Ask for expedited delivery of the component to mitigate the risk of schedule delays.

Question 142

A business analyst on the project meets the customer in the elevator and says that due to constant changes in requirements the development of the product will take more time than expected What should the project manager do?

Options:

A.

Submit a change request to the change control board (CCB) in order to reflect the new requirements and longer timeline of the project

B.

Refer to the resource management plan to find out if more business analysts may be assigned to process the requirements changes

C.

Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager.

D.

Explain that distribution of important news can only be done using traceable communication methods

Question 143

A junior team member escalates an issue to the project manager about another

member's interpersonal skills causing the team to be less effective.

What should the project manager do first?

Options:

A.

Have the team members resolve the issue on their own.

B.

Highlight the impact of their behavior and motivate the team member to make improvements.

C.

Gather information and find the root cause of the problem.

D.

Document the escalated issue and address it at the end of the project.

Question 144

A contractor delivering construction services to a company is using agile principles

to manage the project tasks. Engineers are producing frequent design changes due to new legislation. There is a risk the contractor may lose money due to resources waiting on design

changes or performing rework.

What should the project manager do to minimize the cost?

Options:

A.

Put the project on hold until all definitions are ready in order to avoid rework.

B.

Review the backlog with the product owner and prioritize the tasks that are least likely to be affected by a change in legislation.

C.

Capture the engineers' feedback at the daily meeting and communicate it to the product owner.

D.

Cancel the project release resources, then start again when all the definitions are ready.

Question 145

A team has been working together for several months and has successfully

delivered work. A new team member has joined the team but is having difficulty

contributing.

What should the project manager do to help the new team member integrate effectively?

Options:

A.

Give the new team member time to contribute until they ask for help and support.

B.

Assign the new team member tasks so that the team member knows on what to focus.

C.

Approach the team member to identify any issues and then plan a resolution accordingly.

D.

Review the project with the team member to ensure the project scope is understood

Question 146

A project manager is working on a large project with a very difficult client. During

the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.

How should the project manager approach this?

Options:

A.

Concentrate on the current project milestones.

B.

Update the project management plan for this new work.

C.

Develop a business case and submit it to the client.

D.

Make all the changes and then show the client the results.

Question 147

An agile project team is building a new product. The stakeholders require ongoing

illustration of project business value.

How should the project manager proceed?

Options:

A.

Prepare performance value reports for the business on an ongoing basis.

B.

Include demonstrations of the built portion of the product at the end of every sprint.

C.

Prepare a project report for the stakeholders and distribute it weekly.

D.

Confirm the minimum viable product (MVP) and demonstrate it to the business when it is ready.

Question 148

When reviewing the project team's performance the project manager realizes that the team velocity is not fast enough to meet the next review gate goal What should the project manager do?

Options:

A.

Increase the sprint duration to allow the team more time

B.

Prioritize the contents of the backlog and remove some stories

C.

Create a change request to modify the gate review goals

D.

Use the standup meeting to assess impediments and problems

Question 149

A project manager decided to incorporate the latest technological advancement with the client's devices at no additional cost to the project.

Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features.

What should the project manager have done?

Options:

A.

Incorporated the change within the scope of the project

B.

Reviewed the quality inspections

C.

Complied with the customer specifications

D.

Documented the technical reviews with the new change

Question 150

A project manager has been assigned to take over an existing software project. The project manager inherited a lean team comprised of key stakeholders, subject matter experts

(SMEs), and senior developers. While reviewing the project status with the team, the project manager observes that the team seems to lack direction and enthusiasm.

What should the new project manager do?

Options:

A.

Ensure everyone performs their assigned tasks as planned.

B.

Organize frequent team building sessions and update the risk register.

C.

Meet with the project sponsor and propose a corrective action for the project.

D.

Encourage participation in decision making and empower the team.

Question 151

A company has made multiple staff and operational changes over the last several years, significantly improving the company culture. A project manager was recently assigned to report to a new project supervisor. The project manager notices the supervisor's style of leadership is about getting the job done in the shortest possible time regardless of operational and worker impacts. This is causing some complaints from workers.

How should the project manager handle this situation?

Options:

A.

Discuss the company culture with the supervisor to clarify expectations.

B.

Review the overall organizational culture of the company again.

C.

Request that the new supervisor be assigned to another project.

D.

Explain to the workers that they need to listen to the supervisor.

Question 152

The portfolio management office wants to cut costs by suspending some ongoing

projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio

management office has not backed down on their plan.

What should the project manager do to continue the project?

Options:

A.

Meet with the project team and revise the project goals.

B.

Update the project charter to make it align with organizational strategy.

C.

Demonstrate the project alignment to the organizational strategy.

D.

Escalate the issue with the project sponsor to request support.

Question 153

An organization has recently decided to switch from a predictive to an agile delivery approach. The one ongoing project will still be led by a project manager. The agile teams for that project have not produced any documentation.

What should the project manager of the ongoing project do?

Options:

A.

Submit new user stories to the product owner in order to put documentation in the product backlog.

B.

Introduce a document management tool to support the agile teams in preparing the documentation.

C.

Check with the agile teams to see if the project manager's understanding of the Agile Manifesto is correct.

D.

Add an additional team member to take up the role of scribe for the required documentation.

Question 154

A project manager is managing two agile teams and reviewing their metrics to find out which team is performing better. Which approach should be taken?

Options:

A.

The team with the higher velocity is performing better and should be rewarded.

B.

The issue should be addressed as part of a retrospective in the next iteration.

C.

The velocity should not be compared as teams can size items differently.

D.

The velocity of both teams should be compared at the end of every iteration.

Question 155

For an ongoing project, match the key performance indicators (KPIs) on the left to the correct categories on the right.

Options:

Question 156

A specialized team member has just received news that they must leave the office for several weeks They have approximately two workdays until they will leave and then they will become unavailable through any communication channels. There is a key deadline approaching

What should the agile project manager do?

Options:

A.

Ask the team member to complete as much as they can now.

B.

Ask the team member to work with their peers to knowledge share

C.

Ask the team member to identify their specialist tasks

D.

Ask the team member to host a special team meeting.

Question 157

In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective.

What should the project manager have done to prevent this situation from occurring?

Options:

A.

Analyzed the sponsor's communication requirements.

B.

Confirmed that the portal is providing adequate information.

C.

Verified that the project team is following the communications management plan.

D.

Ensured the sponsor had the necessary skills to use the portal.

Question 158

A team member has indicated their user story will not be finished until the end of the iteration as their functional manager has requested they assist in resolving a high-priority production issue. What should the project manager do?

Options:

A.

Discuss with the product owner that the user story will not be completed this iteration.

B.

Meet with the team member's functional manager to try to remove the impediment.

C.

Tell the project team member not to work on the production issue and to inform their manager.

D.

Escalate the issue to the project sponsor to resolve and adjust the project burndown chart.

Question 159

A project manager for a large project's agile team is developing new workflows to meet changing business needs. As the second sprint is running, the product owner and agile team begin to receive more details that impact the scope change of running items. The agile team

requests a change in the sprint goals and sprint backlog items.

What should the project manager do?

Options:

A.

Create a parallel sprint to deliver the additional items.

B.

Guide the agile team to add the new scope to the product backlog.

C.

Pause the sprint to allow time to include the new items.

D.

Moderate the expectations for sprint quality.

Question 160

A project using a hybrid approach to migrate from a current system to a new and

enhanced system is underway. The plan is to migrate the system in stages. However, the

operations team is complaining that they are not ready to start supporting the new system.

How should the project manager effectively approach this situation?

Options:

A.

Create a lessons learned register to include operations team training for future projects.

B.

Include knowledge transfer sessions between the project and operations teams at every stage.

C.

Change the project management plan to add a final stage for product handoff to the operations team.

D.

Prepare detailed documentation to be shared with the operations team during project closure.

Question 161

A project team was established for a community impacted by oil and gas exploration activities. The team is required to interact with several external stakeholders. The local council authority has requested a meeting with the project team to discuss the impact of the project on the community. The project manager was not available at the time of the meeting, and the team was in disagreement regarding who should attend the meeting.

What should the project manager have done to prevent this conflict?

Options:

A.

Provided copies of the stakeholder engagement plan to all team members.

B.

Defined the roles and responsibilities of the team members.

C.

Updated the communications management plan.

D.

Established ground rules for the team

Question 162

A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase?

Options:

A.

Include key risks in the cost baseline.

B.

Perform an analogous estimate.

C.

Perform a bottom-up estimate.

D.

Include projected inflation rates.

Question 163

Close to the end of a project, a customer claims that some deliverables have not

been met and starts initiating change requests. What should the project manager do next?

Options:

A.

Refer to the requirements traceability matrix.

B.

Revise the project scope baseline.

C.

Escalate the change request to the project sponsor.

D.

Review the approved project charter.

Question 164

During a regular review, the project manager of an agile project realizes that a key stakeholder is missing critical information about some features being developed. In order to improve communications and reduce the risk of deploying the wrong features, what should the project manager do?

Options:

A.

Assess the stakeholder's needs and communication style and propose a tailored approach with regular status reports and progress meetings.

B.

Invite the stakeholder to the regular "show and tell" sessions so the stakeholder is aware of project progress and feedback can be gathered.

C.

Conduct stakeholder remapping, evaluate stakeholders by their level of influence and interest on the project, and communicate accordingly.

D.

Include the stakeholder on regular project communications so that decisions can be followed up closely.

Question 165

A project is ending and the final deliverables have been accepted by the customer. The project team is pleased that the project was a success: however, some groups within the customer's organization believe the objective of the project was not met.

What should the project manager have done to avoid this issue?

Options:

A.

Distributed a detailed quality management plan to the key stakeholders.

B.

Included the final report during the closing phase to ensure common understanding.

C.

Identified key stakeholders and included all of them in project agreement discussions.

D.

Performed project reporting according to the communications management plan.

Question 166

The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows.

What should the project manager have done?

Options:

A.

Conveyed task completion information to accounting

B.

Closed the procurement process properly

C.

Completed the transition process

D.

Performed administrative closure of the project

Question 167

Drag the interpersonal skill on the left to the correct scenario on the right.

Options:

Question 168

A project manager and a stakeholder have different opinions on the budget estimates for a project that is being initiated based on a new consumer privacy law. What would be a reason for this difference in opinion?

Options:

A.

The communications management plan was not used by all stakeholders.

B.

Organizational assets were not available to back the rationale.

C.

Relative estimation by the team resulted in two estimates.

D.

The use of the Monte Carlo method can result in different estimations.

Question 169

A project manager is assigned to a new project and is allocated with virtual team

members. Later, two more members from a recently acquired company join as additional

resources to the project team.

In order to ensure that there are no potential misunderstandings, what should the project

manager do?

Options:

A.

Send an email update to existing team members about the addition of the new team

members.

B.

Set up a weekly meeting with the new team members for a couple of months.

C.

Request the transfer of the new members to another project, citing a risk of confusion.

D.

Update and share the guideline document dealing with team communication.

Question 170

Due to a recent company merger, a project manager from company B has been

assigned to a team that is comprised of team members from company A. At the start of the

project, conflicts arise due to a lack of clarity on processes and the project manager's

relationship with company B.

What should the project manager do to resolve this conflict?

Options:

A.

Avoid the conflict as the customer feels comfortable with using processes from

company A.

B.

Review the historical information and make the decision based on the return on

investment (ROI).

C.

Ask the team to use company B's processes since they are more familiar with these

processes.

D.

Work with the team to analyze which processes are suitable to use and define them in

the ground rules.

Question 171

A project manager is leading an electrical project that spans five towns. The project

manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.

What should the project manager do?

Options:

A.

Change the project scope and seek approval to exclude this town from the overall

project.

B.

Engage with the town's authorities to discuss the reason for the change in commitment

and agree on a solution.

C.

Instruct the team to move to the next town and continue the project to avoid further delays.

D.

Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.

Question 172

An agile leader is working on a complex project that is entering the final phase where solutions from different vendors are being integrated. This is the most critical delivery stage for the project

How should the agile leader ensure successful delivery?

Options:

A.

Ensure participation from all team members

B.

Ask the client to attend all daily calls.

C.

Ensure cross-departmental teams are colocated

D.

Request additional project resources

Question 173

A project sponsor asks the project manager to explore a hybrid approach for a new

project. The product manager for this project has already prepared a detailed specification for the product.

What should the project manager do to proceed with the project management plan?

Options:

A.

Ask the team to assess whether the product specification can be expressed in user

stories to enable a Scrum or Kanban approach.

B.

Explore with the product manager to determine if there are viable opportunities to

deliver value incrementally and increase business value.

C.

Recommend to the project sponsor that a predictive approach is appropriate for the

project due to the stable product requirements.

D.

Ask the product manager whether they are prepared to act as product owner for the

project in order to participate in iterative planning and reviews.

Question 174

During project completion, a project manager receives a request from the customer for a reduced cost of goods. The customer's request will affect the sales department's budget and forecast.

In order to reach a consensus and have a successful project completion, what should the

project manager do first?

Options:

A.

Analyze the bounds of the negotiation for agreement with both parties.

B.

Identify and satisfy both parties' underlying wants.

C.

Comply with the customer's request to achieve the project mandate.

D.

Initiate a change request to accommodate the revised cost of goods

Question 175

An agile team was hired to work on a public service project. The team received a

list of vague ideas about the business and now needs to understand, develop, and prioritize a

list of functionalities.

Who will be responsible for this task?

Options:

A.

Project owner

B.

Agile leader

C.

Agile team

D.

Product owner

Question 176

A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event What should the project manager do first?

Options:

A.

Follow the risk response plan

B.

Use the contingency fund

C.

Prepare a change request

D.

Update the risk register

Question 177

An issue reoccurs six months after a project's go-live date despite being resolved

during the project life cycle. What should the project manager have done in the previous

phase to avoid this issue?

Options:

A.

Ensured the project team documented lessons learned about the issue

B.

Ensured the project team applied a long-term solution for the issue

C.

Asked the project team to conduct more testing with users

D.

Discussed the issue with the stakeholders

Question 178

A company has always acquired very specialized services from local companies for

its projects. During the planning stage for a regulatory project, the project manager is informed

that local vendors would not be able to operate due to an unexpected major event. There is an

option to hire the same services from companies in other countries.

What should the project manager do in this situation?

Options:

A.

Plan to execute the procurement tasks in a virtual environment.

B.

Review organizational process assets (OPAs) for similar projects.

C.

Create a change request to extend the duration of the project.

D.

Ask the project sponsor to put the project on hold.

Question 179

A customer calls the project manager to express concern about a project team

member who has been making changes within the live environment without approval. The

team member mentioned that the customer called and asked them to make the changes.

What should the project manager do next?

Options:

A.

Reinforce the value of documenting and approving all change requests and ask the

customer to issue these through the agreed channels.

B.

Organize a meeting to mediate the relationship between the customer and the team

member to ensure no feelings are hurt.

C.

Ask the customer to email all requests directly to you and you will ensure they are

actioned by the correct team member.

D.

Explain to the customer that the team member was just trying to help and the changes

can be reverted if necessary.

Question 180

A company made several changes recently, which resulted in a positive change in

the company culture. A project manager was just assigned to report to a new project

supervisor whose leadership style is about getting things done quickly regardless of employee

and operational impacts. Some employees are complaining about this.

What should the project manager do?

Options:

A.

Clarify expectations by explaining the company culture with the supervisor.

B.

Ask senior management to move the supervisor to a different project.

C.

Revisit the company's organizational culture.

D.

Instruct the employees to listen to the supervisor.

Question 181

A project manager has been hired to help coordinate an ongoing project Historically the biggest problem as reported by the company's CEO is that the change request process has been handled by managers who did not have dear information on the project schedule and budget. This information has been inconsistent and handled by finance, risk. and functional subject matter experts (SMEs)

What should the project manager do to control this situation?

Options:

A.

Redefine the communications management plan

B.

Develop an integrated change management plan

C.

Document the risk in the project risk register

D.

Review the scope defined in the project charter

Question 182

A project manager has been assigned with initiating a large project to deliver complex equipment Part of the project will be the result of a long research process, but once this is completed, the other part of the project must be incrementally delivered to the customer.

Which approach should the project manager choose for this project?

Options:

A.

Agile

B.

Waterfall

C.

Hybrid

D.

Predictive

Question 183

During a scope validation exercise toward the end of a project, a project manager realizes that some operational project requirements were not captured in the project scope of work. Although completing these Items will have an Impact on the project's completion date. It will Increase the likelihood of customer acceptance.

What should the project manager do to address the issue?

Options:

A.

Issue a change request to remove items from the scope of work and keep the project on schedule.

B.

Issue a change request to include the additional scope, and track the completion of the work items.

C.

Document the issue in the lessons learned document, and discuss this with the project sponsor.

D.

Arrange to pass the cost to the operational area since the customer will benefit.

Question 184

A project manager has been assigned to a new project. There is one team member

who never says anything during meetings. After meetings, however, the team member sends

detailed emails with very good suggestions that help with project execution.

How should the project manager guide the team members?

Options:

A.

Review the communications management plan with the team members.

B.

Remind the team members to follow the team charter.

C.

Motivate the team members to speak freely in the meeting.

D.

Arrange a team-building activity to involve all team members.

Question 185

A project manager must manage a virtual application control software team that is culturally and geographically diverse. The project manager wants to promote open collaboration in a Realtime manner.

What should the project manager do?

Options:

A.

Provide a software for instant messaging.

B.

Document all information on the team wiki.

C.

Promote the use of remote site syndication.

D.

Facilitate regular conference calls.

Question 186

A team is the first team m the company to use agile methods for a traditional project. The team's manager is concerned that the risks are not being managed. What should the team do to assess and manage risks regularly?

Options:

A.

Identify and escalate any identified risks to the facilitator to handle

B.

Update the risk register during every iteration with any open concerns

C.

Use regular feedback loops through daily standups iteration demos and retrospectives

D.

Focus on developing a working deliverable instead of documenting risks

Question 187

A concerned project team member complains to the project manager that another team member is being disruptive and argumentative during team meetings. The project manager received some information that the team member recently overcame a difficult personal situation.

What should the project manager do to address the concem9

Options:

A.

Provide team-building activities so that the team can learn how to overcome disruptive behavior

B.

Inform the disruptive team member's functional manager that the disruptive behavior should be stopped immediately

C.

Request a meeting with the disruptive team member and help to resolve the issue

D.

Encourage self-governance and ask the concerned team member to speak to the disruptive team member directly

Question 188

A project manager is leading a project that is implementing an assembly line.

During the quality review meeting, a team member reports an issue stating that the product

being developed has discrepancies with the one requested by the customer.

What should the project manager do?

Options:

A.

Ensure the current solution is in place to enable future usability.

B.

Run a root cause analysis to identify the quality breach and update the quality

management plan.

C.

Check that the product meets the requirements established by the customer.

D.

Make a proposal of new specifications and submit it to the customer for approval.

Question 189

A customer interacts directly with a Scrum team and continually requests changes in

priorities. This causes confusion among the team members and they complain to the project

manager.

What should the project manager do?

Options:

A.

Advise the customer to discuss changes with the product owner.

B.

Document this issue in the sprint backlog for discussion at a team meeting.

C.

Ask the customer to submit a change request to the project sponsor.

D.

Encourage the team to clarify the requests with the customer.

Question 190

A member of the board of directors has asked the project manager for the estimated cost of the minimum viable product (MVP). The estimated cost is needed in order to get formal approval for this project

How should the project manager report this cost?

Options:

A.

Estimate user story points and forecast a budget for that deliverable

B.

Determine the control accounts and use a top bottom estimate

C.

Consider the cost performance index (CPl) based on earned value (EV) divided by costs

D.

Calculate the budget at completion (BAC) based on the completed and planned features

Question 191

A project manager is executing a project where an external vendor will provide some deliverables Alter awarding the contract to the vendor the project manager is informed that the vendor is running behind schedule on a separate project Finding another vendor will exceed the budget

What should the project manager update first?

Options:

A.

Issue log

B.

Lessons learned register

C.

Stakeholder engagement plan

D.

Risk register

Question 192

A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?

Options:

A.

An agreed-upon work method and tools that should fit the business need and project constraints

B.

A detailed mitigation plan on the risks for each work method and the tools used

C.

A consensus that everything will run as anticipated once the tools and work methods are identified

D.

A technology roadmap for creating similar deliverables in the future with the same tools

Question 193

Ai the start of a project, the sponsor declares that demonstrating benefits from the product will be extremely important. The project sponsor calls a meeting with the project manager and the project leadership team to discuss the best approach because the project has a high degree of uncertainty and many changes are expected.

What should the project manager propose?

Options:

A.

Develop requirements and designs to support a faster product release.

B.

Emphasize the adoption of a predictive approach to minimize ambiguity.

C.

Recommend an agile approach so the project can be delivered iteratively.

D.

Outsource development of the product to a third party with more experience.

Question 194

The Scrum team working with the quality department has been shifting away from the Business unit due to unclear product requirements. It is now the third sprint and both teams have been at a standstill for a few days.

What should the project leader do to solve this situation?

Options:

A.

Analyze the problem with both teams to figure out If pan of the work must be redone.

B.

Select new team members in an effort to obtain fresh ideas to solve the impasse.

C.

Demand that the business team stop wasting time and define final requirements for the product.

D.

Tell the business team and Scrum team to continue following the initial plan.

Question 195

During a meeting with a customer, it was determined that participants of the meeting

had different draft versions of an important design document. What should the project

manager do first to ensure that this does not happen again?

Options:

A.

Revisit the communication process control.

B.

Ensure only the approved version is shared.

C.

Investigate how draft versions were shared.

D.

Ensure only the latest version is shared.

Question 196

A project has been running for 2 months and now requires approval for a supplier to

begin some execution tasks. The project team has evaluated several suppliers and selected

their top two preferred suppliers. The project sponsor requested that another supplier who has

lower costs be added to the list. However, the project manager is aware that this supplier

does not always fulfill the project requirements.

What should the project manager do?

Options:

A.

Set up a requirements review session and obtain agreement for selection criteria.

B.

Recommend to the team to add the sponsor's preferred supplier to the list.

C.

Choose the sponsor's preferred supplier for the project to avoid conflict between the

team and sponsor.

D.

Recommend to the sponsor to review the results of the team's supplier evaluation.

Question 197

A project manager recognizes that a key stakeholder is not engaged in the project and does not seem interested in the project status. The project manager is concerned that the project may go off track if the stakeholder expectations are not met

How should the project manager approach the stakeholder?

Options:

A.

Analyze the stakeholder's expectations and emphasize the topics of interest that may influence the project's success

B.

Post regular updates to the project teams board and email the stakeholder when they are posted so the stakeholder can review at their convenience

C.

Schedule regular review sessions with the stakeholder and the project team so the stakeholder can understand the status and engage with team members

D.

Continue to send status reports by email and schedule one-on-one sessions with the stakeholder so they are regularly debriefed on the project status

Question 198

A project manager for an iterative project received feedback from an on-site team member that the virtual team was not meeting the deliverables on time. The project manager gathered details on what the status report should contain m order to track deliverables

What is the remedial action the project manager should take?

Options:

A.

Perform stakeholder engagement with the virtual team

B.

Add status reports to the communications management plan

C.

Convene an on-site meeting for both of the teams

D.

Add status report creation as a product backlog item

Question 199

A business improvement opportunity to reduce energy usage has been identified.

The project manager has assembled a team that includes site engineers to deliver this project.

However, due to production imperatives, the site engineers may not be fully focused on the

project.

How should the project manager manage the team?

Options:

A.

Develop an approved responsibility assignment matrix (RAM) to confirm internal and

external resource requirements.

B.

Commit each team member's time and deliverables and aim for overall project

completion.

C.

Continue the project implementation without the site engineers to ensure the schedule

is maintained.

D.

Contract external resources to fulfill the role of the site engineers who cannot support the project.

Question 200

During the early phases of a project, mitigation actions were not executed in a

timely manner; therefore, the project schedule was impacted. Several project stakeholders are

now frustrated with the delays.

What should the project manager have done to manage the issue?

Options:

A.

Identified and reported the issue

B.

Monitored and controlled the issue

C.

Identified the appropriate response and had it implemented

D.

Communicated any identified action to impacted stakeholders

Question 201

Toward the end of a protect the project manager did not receive approval from a key stakeholder because the necessary deliverables were not functioning as expected. What should the project manager do next?

Options:

A.

Review the stakeholder engagement plan

B.

Review the quality management plan

C.

Review the requirements traceability matrix

D.

Review the work breakdown structure (WBS)

Question 202

A hybrid project manager has taken over a large-scale software development project m a highly regulated environment. During a handover session the outgoing project manager explains that they devised their own status reports which is different from the project management office's (PMO's) status report style. The project stakeholders are extremely particular about the information they receive in updates and do not believe the PMO's status reports have sufficient enough information

How should the new project manager proceed*?

Options:

A.

Continue using the outgoing project manager's status reports as well as their approach for schedule reporting

B.

Explain to the PMO that the hybrid project team needs to keep an agile approach for reporting and will not be complying with the organizational standard

C.

Change the status reports according to the template supplied by the PMO and proceed with scheduled reporting

D.

Meet with the project stakeholders to explain the need to comply with the PMO standards and update the status report format accordingly

Question 203

During project execution of a new IT solution, the testing of one feature was unsuccessful. The go-live milestone is now impacted due to this delay. Extensive analyses were performed, and there is no way to resolve the defects before the go-live date.

What should the project manager do next?

Options:

A.

Include additional mitigation actions against feature defects and update the risk management plan.

B.

Assess the relevance of the feature and then analyze the submission of a change request to descope it.

C.

Improve the control quality process by implementing additional testing to minimize the defects before the go-live milestone.

D.

Determine if business value will be delivered without this feature. and try to fix the defects after the go-live milestone.

Question 204

A project manager who is working with a virtual team needs to mentor an entry-level colleague. This team member informs the project manager that they feel demotivated and excluded from the team

What should the project manager do first to solve the situation?

Options:

A.

Speak with the team member about their engagement and contributions

B.

Perform an assessment of each member of the project team

C.

Assign the team member to a team where they can contribute more

D.

Conduct a team building event to involve the team member

Question 205

A sponsor and project manager found out that a vendor in a different time zone has delayed the delivery of its products and needs close supervision until the project gets back on track. The only option is to relocate three key members of the project team to spend 6 months abroad

What should the project manager do next?

Options:

A.

Communicate to the whole team the decision to relocate team members abroad and the implications of doing so in the next project status meeting

B.

Communicate individually with the affected team members to negotiate the decision and confirm their willingness to relocate

C.

Communicate the decision to the human resources (HR) department so they can direct the project team members to be sent abroad

D.

Communicate to the affected team members' manager and schedule a meeting to discuss the details of this assignment

Question 206

A project manager entered into a contract with a vendor to build a new system. During the acceptance test stage, the project manager noticed that the system quality was not satisfactory-How should the project manager support their claim to the vendor?

Options:

A.

Share unsuccessful results from previous projects with a similar scope

B.

Provide the failed test results along with the agreed-upon acceptance criteria

C.

Show that the acceptance criteria were changed by the vendor without approval.

D.

Document in the risk log that the issues in the system were already identified

Demo: 206 questions
Total 1376 questions