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HRCI SPHR Senior Professional in Human Resources Exam Practice Test

Demo: 42 questions
Total 140 questions

Senior Professional in Human Resources Questions and Answers

Question 1

What is the maximum annual operating expense the organization can incur in order to achieve its targeted EBITDA?

(EBITDA target = $140M; Revenue = $500M)

Options:

A.

$152 million

B.

$180 million

C.

$240 million

D.

$360 million

Question 2

The success of employee wellness programs in decreasing healthcare costs is most dependent on:

Options:

A.

the participation of high-risk employees

B.

follow-up case management

C.

consistent employee satisfaction

D.

frequent communication of risk factors

Question 3

Which of the following strategies is used to connect executive performance to organization objectives?

Options:

A.

Stock options

B.

Signing bonuses

C.

Golden parachute

D.

Customized benefits

Question 4

The best strategy to achieve significant improvements in organizational quality indicators is:

Options:

A.

Acquisition

B.

Reengineering

C.

Divestment

D.

Rightsizing

Question 5

What is the primary challenge HR leaders will continue to face as new technologies emerge?

Options:

A.

Data security and management

B.

Recruiting costs and engagement

C.

Limited customization of cloud solutions

Question 6

The primary goal of executive coaching is to produce changes in:

Options:

A.

organizational vision

B.

strategic direction

C.

managerial behavior

D.

executive strategy

Question 7

One way to ensure the proper assignment of points to compensable factors is to:

Options:

A.

Weigh all factor groups equally

B.

See what other companies do

C.

Provide descriptive statements for each degree level

D.

Use outside consultants in the job evaluation process

Question 8

Which is the best way to reduce the turnover of high-potential employees?

Options:

A.

Analyze potential career paths

B.

Implement development programs

C.

Develop mentorship opportunities

D.

Evaluate exit interview responses

Question 9

What is the best option to encourage participation in a spot bonus program?

Options:

A.

Gather data to assess the program’s value

B.

Launch a communications campaign

C.

Decrease the budget to actual usage

D.

Increase the award values

Question 10

Which of the following practices have a positive correlation with employee engagement? (Select TWO options.)

Options:

A.

New employee socialization

B.

Delegating management style

C.

Matrixed organizational structure

D.

Career development opportunities

E.

Strategic external marketing campaigns

Question 11

The most important consideration when designing a total rewards program is that:

Options:

A.

Flexibility, rather than business alignment, is key

B.

Long-term incentives limit motivation

C.

Benefits programs need to meet stated return on investment

D.

Recruitment and retention are the program objectives

Question 12

An example of action learning as an organizational development tool would be:

Options:

A.

Small teams addressing real workplace problems

B.

Evaluating a standardized operation or process

C.

Participating in self-awareness exercises

D.

Ongoing group sensitivity training

Question 13

The analysis phase of instructional design is used to determine:

Options:

A.

Training delivery methods

B.

Which evaluation system to use

C.

The budget for the project

D.

What skills need to be taught

Question 14

The most important purpose of a crisis management plan is to prepare the organization for:

Options:

A.

every possible contingency

B.

rapid data restoration

C.

emergency media communication

D.

the worst-case scenario

Question 15

Assessing alignment between the organization's vision and HR processes can best be achieved by:

Options:

A.

Engaging with stakeholders

B.

Conducting exit interviews

C.

Coordinating an external audit

D.

Requiring compliance monitoring

Question 16

The primary purpose of a training needs assessment is to identify the:

Options:

A.

Anticipated duration of a program

B.

Materials to be used in a program

C.

Specific problems within an organization

D.

Targeted audience within an organization

Question 17

What can an employer legally do when a union approaches employees about forming a bargaining unit?

Options:

A.

Promise a pay increase

B.

Ask employees how they will vote

C.

Tell employees the cost of union dues

D.

Speak with employees at their homes

Question 18

The type of market characterized by identifying and designing products or services for a small profitable marketplace segment is:

Options:

A.

Independent

B.

Differentiated

C.

Niche

D.

Demographic

Question 19

An HR director decided not to interview a qualified applicant because of personal knowledge that the applicant's family has a history of cancer. If the qualified applicant files a lawsuit against the organization, the best defense is to provide:

Options:

A.

Alternate legal reasons for eliminating the candidate from consideration

B.

Documentation of excessive healthcare costs exceeding industry benchmarks

C.

Evidence that the work duties could pose an increased cancer risk to the employee

D.

A waiver authorizing disclosure and consideration of family history information for the candidate to sign

Question 20

What are the revenue per full-time equivalent (FTE) and HR expense per FTE ratios for the fiscal year?

(Revenue = $500M, 2,000 FTEs, 60% of $300M in expenses is HR expense = $180M)

Options:

A.

$120,000 and $72,000

B.

$150,000 and $72,000

C.

$200,000 and $90,000

D.

$250,000 and $90,000

Question 21

Based on the results of a general abilities test below, which of the following decisions should the organization make"?

Options:

A.

Use the test for skills assessments.

B.

Avoid using the test for all positions.

C.

Use the test for performance reviews.

D.

Avoid using the test for leadership positions

Question 22

The compensation differentials between levels of work constitute one criterion used to define:

Options:

A.

Internal pay structure

B.

A hierarchical reward system

C.

Organizational labor market

D.

Current market pricing

Question 23

Learning is best linked to performance when:

Options:

A.

Post-training skills transfer to the job

B.

Managers say they will use program tools

C.

Trainees show increased levels of knowledge

D.

Trainees report high satisfaction with the program

Question 24

Which of the following scenarios are considered Fair Labor Standards Act (FLSA) violations? (Select TWO options.)

Options:

A.

Automatic wage deductions from an exempt employee’s salary for half-day absence

B.

Paying two times the employee’s regular wage for overtime hours worked

C.

Not paying overtime to an office clerk who clocked out but continued to work through lunch

D.

An employee is not paid for arriving 10 minutes early to be ready for shift change

E.

Not paying a new manager for two days’ absence due to a personal emergency

Question 25

For which of the following positions does the compa-ratio reflect a lagging market rate?

Options:

A.

Position A

B.

Position B

C.

Position C

D.

Position D

Question 26

An HR director has been hired by a high-technology business that has been growing at a rapid rate. There are 300 professional employees in manufacturing and 80 in clerical and laboratory support. There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details of that department. There are noestablished working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance. To plan for future staffing needs, the first step should be to:

Options:

A.

Design new compensation systems

B.

Develop an employee skills inventory

C.

Redesign the employee activities committee

D.

Evaluate the current succession planning system

Question 27

Which of the following actions should be taken first when a hiring manager sees very few qualified candidates among the pool that have met the pre-screening requirements?

Options:

A.

Confirm accuracy of job descriptions

B.

Open position to greater audience

C.

Target specific applicant pools

D.

Seek an increase in salary range

Question 28

When completing I-9 forms with the three employees whose forms cannot be located, the HR manager should:

Options:

A.

use the date of discovery

B.

use the current date at the time of completion

C.

backdate to the employee's date of employment

D.

backdate to the employee's date of employment plus three days

Question 29

The first step in implementing a pay-for-performance system is to:

Options:

A.

Determine the amounts to be paid for achievement

B.

Establish the expected results

C.

Establish mutually accepted standards

D.

Negotiate the annual appraisal plan

Question 30

From a training perspective, the primary concern of an external growth strategy is to:

Options:

A.

Measure productivity results

B.

Develop employees’ team-building skills

C.

Determine the capabilities of employees in acquired organizations

D.

Establish a creative organizational culture

Question 31

Which of the following is most likely to be increased by improving organizational health?

Options:

A.

Organizational culture

B.

Manager tenure

C.

Employee performance

D.

Organizational productivity

Question 32

Business plans support organizational decisions when they are used as a:

Options:

A.

Market-defining guideline

B.

Guiding and supporting document

C.

Narrative nonfinancial strategy

D.

Snapshot of financial goals

Question 33

Key factors that contribute to a successful restructuring of the HR function include:

Options:

A.

Cost control and accountability

B.

Business focus and benchmarking

C.

Process design and customer focus

D.

Service improvement and communication

Question 34

During mergers and acquisitions (MandA), an executive is likely to be protected financially with a:

Options:

A.

Leveraged buyout

B.

Divestiture strategy

C.

Golden parachute

D.

Stock option

Question 35

Conducting an inventory of organizational capabilities allows HR to:

Options:

A.

Create risk-management protocols

B.

Plan future recruitment needs

C.

Verify demand for capital expenditures

D.

Link compensation to current employee productivity

Question 36

HR can best prepare organizations to adjust to an aging workforce by:

Options:

A.

Developing plans for potential skill gaps

B.

Analyzing information about turnover and recruitment

C.

Considering outsourcing and alternative staffing models

D.

Ensuring retirement-eligible workers understand retirement options

Question 37

An organization developing an OSHA emergency response plan for a site located more than 50 miles from a healthcare facility should be primarily concerned with:

Options:

A.

Ensuring that the resources for adequate medical response are available

B.

Integrating the response into an overall community plan

C.

Ensuring that personal protective equipment is readily available

D.

Identifying the nearest emergency facility

Question 38

Before implementing a corporate social responsibility (CSR) strategy, it is most critical that HR:

Options:

A.

Deliver communications to all impacted employees

B.

Understand the environment in which the business operates

C.

Assume an advisory role to community leaders

D.

Conduct a gap analysis and analyze data

Question 39

To effect a change in organizational culture, HR must define the desired culture, prepare and implement action plans, and

Options:

A.

Measure results

B.

Model the desired outcome

C.

Create a promotional campaign

D.

Eliminate undesirable behaviors

Question 40

When developing an onboarding program, which components most positively impact employee retention? (Select TWO options.)

Options:

A.

Offering self-directed training sessions

B.

Providing employees multiple wellness programs

C.

Enrolling employees in the 401(k) plan automatically

D.

Connecting employees with the organization’s mission

E.

Assisting employees in developing long-term relationships

Question 41

During implementation of a successful merger or acquisition, HR adds the most value by:

Options:

A.

Implementing a strategic hiring plan

B.

Conducting cultural audits of both organizations

C.

Establishing retention plans for critical employees

D.

Investing in change management training

Question 42

What is the target demographic of an organization with a total rewards package that includes at-market pay and a high professional development budget?

Options:

A.

Highly skilled individuals

B.

New college graduates

C.

Executive leadership

D.

Middle management

Demo: 42 questions
Total 140 questions