Which of the following is an example of a reference guide?
Mark the step that does NOT come under risk management.
Which of the following groups have not been identified for protection under the Americans with Disabilities Act as it relates to substance abuse?
An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?
An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?
Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?
Which of the following requires employees to act within the authority granted by the employer?
The Occupational Safety and Health Administration is to the Occupational Safety and Health Act as the National Labor Relations Board is to which of the following?
Which of the following is a legal term that describes an action that injures someone?
Millie is an injured worker who has been back to work on modified duty for approximately 13 months. Which of the following return-to-work strategies would best help Millie get back to full duty?
Which of the following Acts applies to children in the workforce?
Which of the following injuries would be considered work-related for purposes of reporting?
Which of the following Acts provides workers compensation benefits for maritime workers whose injuries occur on the navigable waters of the United States or on piers, docks, or terminals?
A supervisor has called an employee in for an interview about an inventory shortage. When the supervisor begins asking questions, the employee invokes his Weingarten rights. The supervisor has the option to do which of the following?
The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?
Which report do local and state governments require employers to file in odd-numbered years?
You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?
The Fair Labor Standards Act does provide some instances of when travel time is payable to nonexempt employees. Which of the following is an example of a nonexempt employee being reimbursed for travel time?
A code of conduct is primarily used by companies that wish to do which of the following?
The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?
During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?
Which of the following organizational structures is characterized by networks instead of traditional hierarchies?
Holly is the Senior HR Professional for her organization and she needs to address the use of video cameras in the workplace. In Holly's company, surveillance cameras are used as an anti-theft deterrent and as a means of employee safety in case of violence, theft, or attack. What portion of a conflict of interest statement should Holly address for the use of video surveillance cameras?
Which of the following scenarios is the best example of a kinesthetic learning experience?
What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?
Your organization is implementing the balanced scorecard approach to measuring organizational success. In this balanced scorecard method there are four perspectives you'll consider. Which one of the following are the correct four perspectives of the balanced score method?
The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?
Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?
Jennifer wants to form a corporation that will develop software. As she studies the pros and cons of a corporation entity, she learns that there are four distinct characteristics of a corporation. Which of the following is NOT a characteristic of a corporation?
Which of the following is an example of direct compensation?
If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?
An organization is meeting with its key executives including Janice, an SPHR. In this meeting the organization is looking for direction on the company's strategy. Janice defines five stages of strategic planning for an organization. Which of the following is the correct order of strategic planning for most organizations?
n the concept of the glass ceiling there are three types of barriers that may prevent women and minorities from reaching senior levels of an organization. Which barrier is related to limited educational opportunities?
Which of the following is a productivity type of statistical HR measurement?
As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. A manager has promised Ted that if he resigns from his position, the manager will hire Ted in a new, more lucrative position. Ted agrees and resigns, but the manager doesn't follow through with his promise. Ted is now out of work. This scenario is an example of which of the following?
What does the Health Insurance Portability and Accountability Act do?
Part of organizational development is a commitment to quality. What quality control tool shows categories of failures from largest to smallest in a bar chart?
You are the HR Professional for the HJN Company and you've been tasked with addressing stress in the workplace. You reference the NIOSH book "Stress at Work" to learn there are six primary categories of stress in the workplace. Which category of stress is best described as lack of family-friendly policies?
What type of dispute resolution believes that conflict is good and is used to resolve long-standing, deep-rooted conflicts within an organization?
You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?
Project management is a core activity in many organizations today. Which of the following statements best describes the process groups that comprise the project management lifecycle?
Which of the following occurs when management shuts down operations to keep the union from working?
You work for a manufacturing facility that deals with many different types of chemicals. Some of the chemicals in the workplace can be dangerous and require special training to transport or utilize the chemicals. You notice that some of the chemicals, that aren't necessarily dangerous, do not have a material safety data sheet affixed. Does the lack of material safety data sheet represents a risk-related problem?
You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. You've also identified that the probability of the risk event is only 20 percent. If management doesn't want to purchase the insurance to mitigate the risk event, what other choice do they have to respond to the event by using an out-of-pocket payment if the event actually occurs?
Your company is going through a corporate restructuring process. Which of the following best describes corporate restructuring?
A company that wants to reduce the cost of its unemployment insurance should do which of the following?
Each correct answer represents a complete solution. Choose all that apply.
Which of the following is the enforcement agency for compensation?
As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the legal case, the United Steelworkers of America versus Weber regard?
An organization has an employment position available in their fitness center. The position is to be the female locker attendant. As part of the employment posting, the HR has made it a requirement that the person eligible for the job must be a female. Management believes that this requirement may be in violation to the Civil Rights Act, Title VII. Is this a violation of the Civil Rights Act, Title VII?
Which of the following is a form of simulation training?
_________ is one of several learning organization characteristics.
Which of the following areas ensures that individuals with the required knowledge, skills, and abilities are available when needed to accomplish organization goals?
Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?
Which of the following decisions results in a workforce reduction or transfer of employees to other jobs?
You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?
Task identity, task significance, and feedback are all examples of what?
Melissa recently facilitated company-wide diversity training through a series of webinars. Prior to designing the training, she surveyed a sampling of employees to identify their experiences in the organization related to harassment, promotion opportunities, and equitable treatment. This is an example of which of the following?
Which of the following includes any costs the organization incurs for the benefit of employees, such as all forms of cash compensation?
Electronic storage of records must include specific controls to ensure which of the following?
Professionals, craft workers, and laborers/helpers have what in common?
Which of the following is not a benefit of hiring a multigenerational workforce?
Ethics, offshoring, data security, and philanthropy are all examples of HR's role in which of the following functions?
As a Senior HR Professional, you have been asked to also serve as the project manager for a new HR project in human resources. As a project manager, you must always plan for three constraints in every project. Which of the following is NOT one of the triple constraints of project management?
A ________ measures more than one variable against others.
Which of the following is not a BFOQ?
Which of the following Acts was the first federal legislation to regulate minimum wages?
Which of the following is a practice of forecasting possible risks to the organization and taking steps to mitigate their impact on operations?
The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?
Which of the following decisions result in a workforce reduction or transfer of employees to other jobs?
As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?
Which of the following tests is used to determine whether candidates are physically capable of performing specific job duties?
Why is a job analysis important?
For employers with 15 or more employees, records of all job announcements, applications, and resumes must be kept for one year under which of the following acts?
Check the possible communication delivery methods in the top-down communication and bottom-up communication.
Rachel has worked in accounting for six years. She has always been a steady performer, but recently she has made several costly errors in her work. The accounting manager, Rachel's boss, has talked to her several times, but no improvement has taken place. What is the most appropriate action the manager should take?
You are the HR Professional for your organization and management has asked you about the requirements for the Americans with Disabilities Act. Specifically, management wants to know the threshold of number of employees that require an organization to participate in the act. What is the minimum number of employees that an organization must have in order to be required to participate in the ADA law?
Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?
The Federal Labor Standards Act is something that all HR Professionals should be familiar with. This act clearly defines four areas that affect all employees. Which one of the following is not one of the four areas of employment covered by this act?
Which of the following scenarios is an example of discrimination in a disparate treatment?
Nonexempt employees are not required to be paid to attend training events when four certain conditions are met. Which one of the following is not one of the four conditions to determine if a nonexempt employee should be paid for training?
What is the most effective method of performance evaluation?
Which of the following is paid to employees who are called to work before or after their scheduled hours?
As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?
The concept of a learning organization is fundamental to organizational development. One of the key leaders in this thought is Peter Senge and his five principles as defined in the The Fifth Discipline. One of his disciplines defined is personal mastery. Which of the following statements best defines personal mastery?
Drag and drop the types of insurance beside their corresponding descriptions.
As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being able to design a web page in a particular software program your company uses?
Kelly would like to conduct the Delphi Technique with her employees to find out what issues and concerns the team has collectively. What is the Delphi Technique?
One purpose of a diversity initiative is to do what?
You are an HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which EEO Report is a survey, collected every other year on even calendar years?
Martha is the HR Professional for her organization and she's working with her team to complete non-quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?
As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?
This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?
An organization has over 5,000 employees and a union has been trying to persuade the employees to join their union. Before the employees can vote in a union election, what percentage of the employee population must sign an authorization card for the union?
What act prohibits discrimination on the basis of physical and mental disabilities?
A manager always requires a female member of the project team to take the meeting minutes. This is an example of what type of discrimination?
As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?
There is a document the federal government has created that you would like to use in your training class. You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?
Gina is a receptionist for her company and she is a non-exempt employee. She works between the hours of 8AM and 5PM. During the day she is required to be at the front desk at all times, except for small breaks to use the restroom. Gina is often required by her company to remain at the desk for her lunch. When Gina has to eat her lunch at the front desk is she to be compensated for this time or not?
Your organization has employed a temporary worker for a position in your company. During employment the individual has been called to military duty. Under the Uniformed Services Employment and Reemployment Rights Act of 1994 are you obligated to reinstate the individual upon his return from duty?
A correlation coefficient is an example of a type of what?
It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton. It is considered as a basic tool of quality management.
