A summary of an organization's testing results is presented. Each applicant who passes the test is hired.
The table indicates adverse impact against:
A total rewards approach works successfully when:
When developing an employee opinion survey, it is important to include a neutral rating for survey items in order to:
Which of the following is an example of pay inversion?
To manage an employee engagement survey effectively, the most important factor is to:
When an organization engages in reckless discrimination and fails to act in good faith, a court will typically order:
When union activity occurs in an organization, which is the best action for a supervisor to take?
In an employer emergency action plan, required items include procedures:
A good performance management policy includes which of the following?
When responding to an EEOC claim of discrimination, HR's primary concern should be to demonstrate that the organization:
An employer can regulate the off-duty activities of an employee when the conduct is:
What benefit does a human resource information system (HRIS) deliver to an organization?
A successful succession plan provides helpful information for which of the following HR processes?
What compensation strategy is often used to attract highly qualified candidates?
Despite counseling by the manager, a well-respected, long-term employee continues to be unusually distracted and depressed, is frequently late to work or absent, and displays a resentful attitude. The best advice an HR professional could offer the manager is to:
What is the best example of a direct cost of turnover?
When training new supervisors, which attribute of performance management best establishes working relationships with their employees?
Vesting refers to:
When implementing an employment test, validity is established if the:
An organization is developing a formal onboarding program for all nonexempt employees. The program will begin with a full-day orientation facilitated by HR. Each employee will then be assigned a mentor for their first 90 days and provided a voluntary one-hour online presentation that can be viewed at home.
This new onboarding program will primarily impact the organization's bottom line by:
What offboarding task best protects organizational data?
A tight labor market is most likely to increase an organization’s concern about:
Workforce planning is most effective when it is:
A manager choosing not to be involved in conflict resolution between employees demonstrates which of the following leadership styles?
What records should be stored separately from personnel files?
The safest HR practice in preventing defamation charges from employment verifications is to provide:
Which of the following recruitment sources should be eliminated as the most significant cost-saving measure?
A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1–3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee’s social media page with photos of the employee on vacation while reporting time as protected leave.
Based on the difference between the anticipated need and actual leave taken, the employer should:
An organization is implementing a new training curriculum to ensure employee competency in specific areas. The long-term goal is to turn the curriculum into an internal certification program that will be used as part of career development and succession planning. A Senior IT Technician files a grievance with the union, claiming that the entire program is unfair since the technician is at the highest level of the position. Which of the following scenarios could result in an unfair labor practice?
Job sharing, compressed workweeks, and telecommuting are examples of:
The primary role of the mediator in Alternative Dispute Resolution (ADR) is to:
The goal setting process for performance management involves:
(Enter the answer as a numeric value.)
An employer onboards 150 employees. The new hire turnover rate is __________% if 30 individuals from this group are terminated within the first 90 days.
A receptionist has a need for intermittent leave of absence. Which of the following staffing methods would be most cost-effective to fill the vacancy?