A large portion of the cost of quality is usually the cost of rework.
With a little experience, management can soon see that process optimization can produce major quality and productivity benefits.
The organization of efforts to develop and involve employees depend upon_________________.
Information and analysis category examines the scope, validity and use of data to determine the adequacy of the data system to support total quality management.
The objective of risk analysis is to help IT management strike an economic balance between the impact of risks and the cost of protective measures.
The __________ is also known as V & V.
Achieving quality requires:
What type of change do you need before you can obtain a behavior change?
Evaluations for strategic quality planning do not depend upon
Information and analysis evaluations do not depend on ______________ .
After you have agreed on what action to take, you should repeat it back to your customer and ask your customer if it is agreeable
For most projects, a little analysis shows that there are two distinct activities involved:
With the optimizing process, the organization has the means to identify the weakest elements of the process and to fix them.
What is the present value of money of a $10,000 expenditure that you will spend one year from now if money is worth 14 percent?
The three parts of the function point count must be determined individually.
A process allows the same quality to be replicated from product to product, often by the use of standards and procedures.
The process of identifying the kinds of software failures that can occur and then quantifying how likely it is that they will actually occur is ______________.