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Salesforce Data-Cloud-Consultant Salesforce Certified Data Cloud Consultant(WI24) Exam Practice Test

Salesforce Certified Data Cloud Consultant(WI24) Questions and Answers

Question 1

Northern Trail Outfitters (NTO) wants to send a promotional campaign for customers that

have purchased within the past 6 months. The consultant created a segment to meet this

requirement.

Now, NTO brings an additional requirement to suppress customers who have made purchases within

the last week.

What should the consultant use to remove the recent customers?

Options:

A.

Batch transforms

B.

Segmentation exclude rules

C.

Related attributes

D.

Streaming insight

Question 2

During an implementation project, a consultant completed ingestion of all data streams for

their customer.

Prior to segmenting and acting on that data, which additional configuration is required?

Options:

A.

Data Activation

B.

Calculated Insights

C.

Data Mapping

D.

Identity Resolution

Question 3

Which operator should a consultant use to create a segment for a birthday campaign that is evaluated daily?

Options:

A.

Is Today

B.

Is Birthday

C.

Is Between

D.

Is Anniversary Of

Question 4

Data Cloud receives a nightly file of all ecommerce transactions from the previous day.

Several segments and activations depend upon calculated insights from the updated data in order to

maintain accuracy in the customer's scheduled campaign messages.

What should the consultant do to ensure the ecommerce data is ready for use for each of the

scheduled activations?

Options:

A.

Use Flow to trigger a change data event on the ecommerce data to refresh calculated insights

and segments before the activations are scheduled to run.

B.

Set a refresh schedule for the calculated insights to occur every hour.

C.

Ensure the activations are set to Incremental Activation and automatically publish every hour.

D.

Ensure the segments are set to Rapid Publish and set to refresh every hour.

Question 5

A retail customer wants to bring customer data from different sources

and wants to take advantage of identity resolution so that it can be

used in segmentation.

On which entity should this be segmented for activation membership?

Options:

A.

Subscriber

B.

Unified Individual

C.

Unified Contact

D.

Individual

Question 6

What should a user do to pause a segment activation with the intent of using that segment

again?

Options:

A.

Deactivate the segment.

B.

Delete the segment.

C.

Skip the activation.

D.

Stop the publish schedule.

Question 7

What does the Source Sequence reconciliation rule do in identity resolution?

Options:

A.

Includes data from sources where the data is most frequently occurring

B.

Identifies which individual records should be merged into a unified profile by setting a priority for

specific data sources

C.

Identifies which data sources should be used in the process of reconcillation by prioritizing the

most recently updated data source

D.

Sets the priority of specific data sources when building attributes in a unified profile, such as a

first or last name

Question 8

Which two common use cases can be addressed with Data Cloud?

Choose 2 answers

Options:

A.

Understand and act upon customer data to drive more relevant experiences.

B.

Govern enterprise data lifecycle through a centralized set of policies and processes.

C.

Harmonize data from multiple sources with a standardized and extendable data model.

D.

Safeguard critical business data by serving as a centralized system for backup and disaster

recovery.

Question 9

During a privacy law discussion with a customer, the customer indicates they need to honor

requests for the right to be forgotten. The consultant determines that Consent API will solve this

business need.

Which two considerations should the consultant inform the customer about?

Choose 2 answers

Options:

A.

Data deletion requests are reprocessed at 30, 60, and 90 days.

B.

Data deletion requests are processed within 1 hour.

C.

Data deletion requests are submitted for Individual profiles.

D.

Data deletion requests submitted to Data Cloud are passed to all connected Salesforce clouds.

Question 10

Cumulus Financial uses Data Cloud to segment banking customers and activate them for

direct mail via a Cloud File Storage activation. The company also wants to analyze individuals who

have been in the segment within the last 2 years.

Which Data Cloud component allows for this?

Options:

A.

Segment exclusion

B.

Nested segments

C.

Segment membership data model object

D.

Calculated insights

Question 11

A consultant has an activation that is set to publish every 12 hours, but has discovered that

updates to the data prior to activation are delayed by up to 24 hours.

Which two areas should a consultant review to troubleshoot this issue?

Choose 2 answers

Options:

A.

Review data transformations to ensure they're run after calculated insights.

B.

Review calculated insights to make sure they're run before segments are refreshed.

C.

Review segments to ensure they're refreshed after the data is ingested.

D.

Review calculated insights to make sure they're run after the segments are refreshed.

Question 12

A consultant is discussing the benefits of Data Cloud with a customer that has multiple

disjointed data sources.

Which two functional areas should the consultant highlight in relation to managing customer data?

Choose 2 answers

Options:

A.

Data Harmonization

B.

Unified Profiles

C.

Master Data Management

D.

Data Marketplace

Question 13

Cloud Kicks wants to be able to build a segment of customers who have visited its website within the previous 7 days.

Which filter operator on the Engagement Date field fits this use case?

Options:

A.

Is Between

B.

Greater than Last Number of

C.

Next Number of Days

D.

Last Number of Days

Question 14

Which data model subject area should be used for any Organization, Individual, or Member in the Customer 360 data model?

Options:

A.

Engagement

B.

Membership

C.

Party

D.

Global Account

Question 15

A customer has a Master Customer table from their CRM to ingest into Data Cloud. The

table contains a name and primary email address, along with other personally Identifiable

information (Pll).

How should the fields be mapped to support identity resolution?

Options:

A.

Create a new custom object with fields that directly match the incoming table.

B.

Map all fields to the Customer object.

C.

Map name to the Individual object and email address to the Contact Phone Email object.

D.

Map all fields to the Individual object, adding a custom field for the email address.

Question 16

Which information is provided in a .csv file when activating to Amazon S3?

Options:

A.

An audit log showing the user who activated the segment and when it was activated

B.

The activated data payload

C.

The metadata regarding the segment definition

D.

The manifest of origin sources within Data Cloud

Question 17

Luxury Retailers created a segment targeting high value customers that it activates through Marketing Cloud for email communication. The company notices that the activated count is smaller than the segment count.

What is a reason for this?

Options:

A.

Data Cloud enforces the presence of Contact Point for Marketing Cloud activations. If the individual does not have a related Contact Point, it will not be activated.

B.

Marketing Cloud activations automatically suppress individuals who are unengaged and have not opened or clicked on an email in the last six months.

C.

Marketing Cloud activations only activate those individuals that already exist in Marketing Cloud. They do not allow activation of new records.

D.

Marketing Cloud activations apply a frequency cap and limit the number of records that can be sent in an activation.

Question 18

Cumulus Financial uses Service Cloud as its CRM and stores mobile phone, home phone,

and work phone as three separate fields for its customers on the Contact record. The company plans

to use Data Cloud and ingest the Contact object via the CRM Connector.

What is the most efficient approach that a consultant should take when ingesting this data to ensure

all the different phone numbers are properly mapped and available for use in activation?

Options:

A.

Ingest the Contact object and map the Work Phone, Mobile Phone, and Home Phone to the

Contact Point Phone data map object from the Contact data stream.

B.

Ingest the Contact object and use streaming transforms to normalize the phone numbers from

the Contact data stream into a separate Phone data lake object (DLO) that contains three rows,

and then map this new DLO to the Contact Point Phone data map object.

C.

Ingest the Contact object and then create a calculated insight to normalize the phone numbers,

and then map to the Contact Point Phone data map object.

D.

Ingest the Contact object and create formula fields in the Contact data stream on the phone

numbers, and then map to the Contact Point Phone data map object.

Question 19

A user Is not seeing suggested values from newly-modeled data when building a segment.

What is causing this issue?

Options:

A.

Value suggestion will only return results for the first 50 values of a specific attribute,

B.

Value suggestion can only work on direct attributes and not related attributes.

C.

Value suggestion requires Data Aware Specialist permissions at a minimum.

D.

Value suggestion is still processing and takes up to 24 hours to be available.

Question 20

A consultant needs to package Data Cloud components from one

organization to another.

Which two Data Cloud components should the consultant include in a

data kit to achieve this goal?

Choose 2 answers

Options:

A.

Data model objects

B.

Segments

C.

Calculated insights

D.

Identity resolution rulesets

Question 21

A customer has outlined requirements to trigger a journey for an abandoned browse behavior. Based on the requirements, the consultant determines they will use streaming insights to trigger a data action to Journey Builder every hour.

How should the consultant configure the solution to ensure the data action is triggered at the cadence required?

Options:

A.

Set the activation schedule to hourly.

B.

Configure the data to be ingested in hourly batches.

C.

Set the journey entry schedule to run every hour.

D.

Set the insights aggregation time window to 1 hour.

Question 22

A Data Cloud Consultant Is in the process of setting up data streams for a new service-based data source.

When ingesting Case data, which field is recommended to be associated with the Event Time field?

Options:

A.

Last Modified Date

B.

Resolution Date

C.

Escalation Date

D.

Creation Date

Question 23

A Data Cloud customer wants to adjust their identity resolution rules to increase their

accuracy of matches. Rather than matching on email address, they want to review a rule that joins

their CRM Contacts with their Marketing Contacts, where both use the CRM ID as their primary key.

Which two steps should the consultant take to address this new use case?

Choose 2 answers

Options:

A.

Map the primary key from the two systems to Party Identification, using CRM ID as the

identification name for both.

B.

Map the primary key from the two systems to party identification, using CRM ID as the

identification name for individuals

coming from the CRM, and Marketing ID as the identification name for individuals coming from the

marketing platform.

C.

Create a custom matching rule for an exact match on the Individual ID attribute.

D.

Create a matching rule based on party identification that matches on CRM ID as the party

identification name.

Question 24

Which two requirements must be met for a calculated insight to appear in the

segmentation canvas?

Choose 2 answers

Options:

A.

The metrics of the calculated insights must only contain numeric values.

B.

The primary key of the segmented table must be a metric in the calculated insight.

C.

The calculated insight must contain a dimension including the Individual or Unified Individual Id.

D.

The primary key of the segmented table must be a dimension in the calculated insight.

Question 25

How does identity resolution select attributes for unified individuals when there Is conflicting information in the data model?

Options:

A.

Creates additional contact points

B.

Leverages reconciliation rules

C.

Creates additional rulesets

D.

Leverages match rules

Question 26

A customer notices that their consolidation rate has recently increased. They contact the

consultant to ask why.

What are two likely explanations for the increase?

Choose 2 answers

Options:

A.

New data sources have been added to Data Cloud that largely overlap with the existing profiles.

B.

Duplicates have been removed from source system data streams.

C.

Identity resolution rules have been removed to reduce the number of matched profiles.

D.

Identity resolution rules have been added to the ruleset to increase the number of matched

profiles.

Question 27

Northern Trail Outfitters wants to use some of its Marketing Cloud data in Data Cloud.

Which engagement channel data will require custom integration?

Options:

A.

SMS

B.

Email

C.

CloudPage

D.

Mobile push

Question 28

A customer has a calculated insight about lifetime value.

What does the consultant need to be aware of if the calculated insight.

needs to be modified?

Options:

A.

Mew dimensions can be added.

B.

Existing dimensions can be removed.

C.

Existing measures can be removed.

D.

Mew measures can be added.

Question 29

A customer has a requirement to be able to view the last time each segment was published within their Data Cloud org.

Which two features should the consultant recommend to best address this requirement?

Choose 2 answers

Options:

A.

Profile Explorer

B.

Calculated insight

C.

Dashboard

D.

Report

Question 30

Which configuration supports separate Amazon S3 buckets for data ingestion and activation?

Options:

A.

Dedicated S3 data sources in Data Cloud setup

B.

Multiple S3 connectors in Data Cloud setup

C.

Dedicated S3 data sources in activation setup

D.

Separate user credentials for data stream and activation target

Question 31

Northern Trail Outfitters is using the Marketing Cloud Starter Data Bundles to bring Marketing Cloud data into Data Cloud.

What are two of the available datasets in Marketing Cloud Starter Data Bundles?

Choose 2 answers

Options:

A.

Personalization

B.

MobileConnect

C.

Loyalty Management

D.

MobilePush