Which tool provides combined functionality for business analysis and quality assurance activities?
A business analyst is assigned to a business process re-engineering project. In addition to planning a workshop to elicit requirements, the business analyst wants to send out a survey to gather data to use in a statistical analysis on user satisfaction with the current business process.
Which of the following types of surveys would be most appropriate to create and why?
A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.
Which next step should the business analyst take?
A company is developing a new e-commerce platform to enter a new market segment. Development is well under way when the government issues a new set of regulations.
Which course of action should the business analyst take?
The requirements baseline is ready for sign-off when the requirements are:
A business analyst is developing a traceability matrix to determine whether or not any gaps exist and to identify any discrepancies.
Which critical field is needed to ensure that the traceability matrix is usable?
Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?
During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.
Which corrective action should the business analyst take?
Which statement accurately depicts what changes can be made to requirements after they are baselined?
A firm implements SharePoint and the business analyst creates the requirements to develop a business analysis repository. In the requirements, the analyst describes a detailed workflow that includes appropriate stakeholders receiving email notifications of certain
activities. The SharePoint team needs to know which activities should trigger the notification workflow.
Which workflow trigger should the business analyst incorporate?
How should a business analyst determine whether a solution satisfies business requirements?
Testing on a project has been completed. In order to proceed with deployment, a decision is needed.
Who should the business analyst contact to review the testing results and get approval to proceed with deployment?
Requirements elicitation for a project is occurring. The marketing, acquisition, and production departments want to include specific requirements. The CEO has a requirement to deploy in three months.
Which of the following actions will have a greater influence on the project success?
For a large, highly complex project with significant risk, which elicitation technique should be used to analyze input to and output from the product?
A stakeholder wants to modify an existing feature. Which of the following would be used to determine the scope of the change on the product?
The requirements traceability matrix should primarily be used to:
The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?
A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.
Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?
The business analyst generated a design specification for a new product. What is the best type of formal review to conduct with the customer to establish an approved requirements baseline?
When a change request is received, the business analyst is responsible for:
The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met.
What could have caused this issue?
A business analyst in organization Y is assigned to elicit requirements in a project within a defined timeline. The business analyst has identified and invited key stakeholders to a requirements workshop. However, the stakeholders are not giving clear and concise requirements; their opinions about requirements are changing and conflicting with each other in the meeting. In the end, the business analyst could not elicit and define the requirements and therefore adjourned the meeting.
Which tool or technique could have been used by business analyst to avoid this situation?
A company uses a prioritization range of 1-10, in which 10 represents the highest or best. According to the information from the table, which option should the business analyst recommend?
A sponsor requests a new requirement. The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project. The sponsor agrees.
What should the business analyst do next?
What should the business analyst do to ensure that all requirements meet a quality checklist before the development and testing phase?
The business analyst has been assigned to a project which delivers functionality for a much larger solution. The project has many requirements but has not received adequate funding. In addition, the stakeholders’ views conflict.
Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?
A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria.
What should the business analyst do to obtain signoff?
A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.
Which technique or tool should be used?
The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents. Which course of action should the business analyst take to minimize the risk of misunderstanding?
A business analyst is working on a highly complex project and has elicited a large number of requirements from stakeholders in several departments. Due to the large number of requirements, the stakeholders have determined that they would like to prioritize them to minimize a potentially large scope.
Which technique could the business analyst use to manage requirements?
A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.
The business analyst should:
The business analyst is planning an approach to formally manage updates to requirements that may be requested by stakeholders.
What should the business analyst do?
The best way to ensure the integrity of requirements is to:
A business analyst is preparing a requirements management plan and needs to define a method to deal with a complex project with stakeholders who find it difficult to articulate their needs. Which method would best minimize requirements risk?
A business analysis team has collected the main business requirements from the major stakeholders of a project. The team wants to be sure that each stakeholder has a clear understanding of the areas of analysis that will be in scope.
Which model should the team employ to ensure the most effective representation of analysis boundary?
After several meetings with different groups of users, a business analyst has gathered the requirements for a large IT project. Now, the business analyst needs to document those requirements in a way that is clearly understood by the development team and provides
enough information to check if the requirement has been met.
Which of the following would work best in this case?
Which of the following techniques is used to identify ambiguous or unverifiable requirements?
The project team is working on test scripts to test a solution. Which source can be used for building tests of end-to-end business processes across business functions and systems?
A business analyst has been assigned to a project team that is redesigning the company's website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.
Which type of requirements are these?
An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?
An insurance company embarks on a project to replace its current enrollment and billing software application, which will no longer be supported by the end of the calendar year. The new enrollment and billing application must be implemented before the current vendor contract ends. The business analyst gathers the initial requirements for the new enrollment and billing application. Based on the large
volume of requirements, the business analyst realizes that the requirements will need to be prioritized.
Which requirements prioritization method should the business analyst use for this project?
The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?
A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.
Which technique should the business analyst use to investigate the problem?
Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?
Which of the following is a method for requirements change control?
When modeling processes or analyzing tasks, business rules can be uncovered by asking about:
After analyzing a set of requirements documents, it is determined that the requirements are not yet ready for peer review. This was most likely caused by:
During the project execution phase, the client requests the addition of a new feature. Which of the following would allow the business analyst to determine the impact for the specific requirement change?
The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown schedule (WBS) and schedule. However, a key requirement was not implemented in the release.
Which is a possible reason why the requirement was not implemented?
When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?
While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis
favors a custom-developed solution, either built internally or using contract labor.
To prepare the recommendation, what should the business analyst do?
The client produced a specification for a new product to be developed by Company A. Company A designed and successfully tested the new product against the test plan, yet the client does not agree that it meets the specification.
What could have caused this?
A business analyst is ready to begin requirements elicitation; however, stakeholders are not available to participate for another two weeks. Which elicitation technique should the business analyst use during this time?
When eliciting requirements, a good time to consider using the interviewing method is when:
During user acceptance testing, a defect is logged by a user from a department that did not participate in the requirements analysis. To avoid this situation and minimize impact on the project, the user should have been:
A company is pleased with its delivered solution and reports that it has heard only minimal complaints for the first three months of use.
How can the business analyst determine how well the solution meets the business case?
A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?
After implementation of the product, the customer reports defects. What is the best course of action to take?
A business analyst is trying to complete the requirement documentation of a project and finds that the developers have started development. The business analyst should first facilitate the: