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PeopleCert MSP-Practitioner MSP Practitioner, 5th edition Exam Exam Practice Test

Demo: 39 questions
Total 133 questions

MSP Practitioner, 5th edition Exam Questions and Answers

Question 1

Which of following is output of 'Defining the programme'?

Options:

A.

Programme Mandate

B.

Governance Baseline

C.

Programme preparation plan

D.

Benefits measures

Question 2

Which of following is input for 'managing the tranches'?

Options:

A.

Programme preparation plan

B.

Programme Brief

C.

Approval to proceed

D.

Assurance review reports

Question 3

Which of the following defines an Emergent programme?

Options:

A.

Evolved from concurrent, individual projects with need to ensure compliance to organization strategy

B.

Must do programmes often due to result of an external event and aimed to avoid negative implications

C.

Translation of political priorities into a programme to refine and deliver desired changes

D.

Programme focused on transforming the way business functions

Question 4

Here are three statements about the programme justification for the Smart Meter Programme. In which document should the statements be recorded?

Options:

Question 5

Which of the following is an Information Baseline?

Options:

A.

Governance

B.

Boundary

C.

Management

D.

All of above

Question 6

The task of organizational realignment relies heavily on getting results from existing staff and enhancing skills. Here are items of information to be recorded in the stakeholder engagement and communications plan. Under which heading should they be recorded?

Options:

Question 7

Which of the following statements best defines 'transformational Flow'?

Options:

A.

Common factors of success derived from lessons learned in programmes that had both positive and negative results

B.

Allow organizations to put in place right leadership, delivery team, robust organization structures and controls

C.

Provides a route through lifecycle of a programme, from its conception through to delivering new capability

D.

Temporary flexible organization created to coordinate, direct and oversee implementation of set of related projects

Question 8

Which of the following is kind of a vision led programme?

Options:

A.

Programme evolved from concurrent, individual projects with need to ensure compliance to organization strategy

B.

Must do programmes due to change in legislation

C.

Public programme started to fulfil electoral promises

D.

Programme focused on bringing organization in tune with laws of the country of operations

Question 9

Which of below statements are false?

Options:

A.

Benefits management identifies dependency in plans

B.

Benefits management identify risks

C.

End of tranche review drives benefits management

D.

Benefits management qualifies Blueprint

Question 10

The Department of Utilities Oversight (DOUO) is the regulating body overseeing utility companies in the region. The regulator has advised UU that they are concerned there will be a lack of competition in the industry, once UU sales are increased. UU has contacted both the DOUO and other water companies in the region to work on identifying solutions that would be practical for everyone.

Is this an appropriate application of the 'collaborate across boundaries' principle, and why?

Options:

A.

Yes, because this should ensure open and honest two-way communication with key stakeholders about the expected UU sales

B.

Yes, because this should ensure that the right stakeholders are involved in creating the right policies for future industry regulation

C.

No, because making knowledge as clear and accessible as possible is an application of the 'deal with ambiguity' principle

D.

No, because the application of the 'collaborate across boundaries' principle should focus on effective interaction between UU's internal departments

Question 11

The programme is in the ‘plan progressive delivery' process. The programme manager has recommended that the funds for the HR Work should come from a different source to the funding for the project work.

During which activity is the SRO responsible for providing formal approval for this recommendation?

Options:

A.

Continue to develop and validate programme plans

B.

Confirm business case

C.

Prepare for the next process

D.

Agree to proceed (or close)

Question 12

Which activity from the Smart Meter Programme should be delivered using a continual improvement approach?

Options:

A.

Align the terms and conditions for customer-facing staff

B.

Develop integrated billing and accounting services

C.

Develop automatic water leak detection systems

D.

Switch to installing new water meters gradually

Question 13

The CFO has been appointed as the SRO for the Smart Meter Programme.

Is this appointment an appropriate application of the ‘organization’ theme, and why?

Options:

A.

Yes, because the CFO is able to monitor whether the increase in customers and reduction in costs is achieved

B.

Yes, because the CFO can direct the programme, providing new insights as they are new to UU

C.

No, because the CFO has no previous experience or working knowledge of the utility industry operations

D.

No, because the CEO, who has industry knowledge, is better qualified to develop the programme vision

Question 14

Which type of cost is associated in training, moving and supporting an operational unit?

Options:

A.

Programme management cost

B.

Capital cost

C.

Business change and transition cost

D.

Benefits realization cost

Question 15

For a programme that focuses on Political and societal change which scenario will lead to lower probability of success?

Options:

A.

New legislation reacting to societal trends

B.

Change to current legislation

C.

Changes to public service delivery model

D.

Long term societal effects

Question 16

Which principle ensures creating a 'Vision'?

Options:

A.

Adding value

B.

Leading Change

C.

Envisioning and communicating a better future

D.

Focusing on benefits and threats to them

Question 17

Which document has the as-is state of organization?

Options:

A.

Vision

B.

Blueprint

C.

Business Case

D.

Programme Plan

Question 18

During the ‘plan progressive delivery’ process, it was decided that the call centre managers would hold a weekly meeting with all call centre staff to update them on progress and understand any concerns that they might have. This information was documented by the programme manager.

Which theme is being applied?

Options:

A.

Organization

B.

Design

C.

Decisions

D.

Knowledge

Question 19

Which of following is correct about Benefits Management?

Options:

A.

Ensures programme does right things and is aligned with strategy

B.

Ensures programme is aware of positive and negative impact it might generate

C.

Is tightly aligned to transformational flow processes

D.

All of above

Question 20

Which of the following statements is FALSE?

Options:

A.

The SRO must have enough seniority to take on accountability for the programme delivery.

B.

The SRO is likely to be a peer of the Sponsoring Group.

C.

The SRO is appointed by the Sponsoring Group.

D.

The SRO acts as the Project Executive on all the Project Boards.

Question 21

Which of the following is NOT set out by the Programme Brief?

Options:

A.

Risks and issues

B.

Estimated cost

C.

Analysis of the options available

D.

Key resources needed

Question 22

POTI model is part of which governance theme?

Options:

A.

Business Case

B.

Blueprint

C.

Vision

D.

Risk and issue management

Question 23

Halfway through Tranche 2, North City local government announced a new incentive programme to support green initiatives that help residents reduce their carbon footprint. UU is applying for this funding, claiming that its water smart meters and leak detection systems qualify as eco-friendly mechanisms aligned to the new government scheme. The cost of the application process will be more than paid for if UU is approved as part of the incentive programme.

Is this an appropriate application of the justification' theme, and why?

Options:

A.

Yes, because the programme budget should include financial contingency to deal with identified opportunities

B.

Yes, because the sponsoring group should pursue valuable opportunities and make them more likely to occur

C.

No, because the funding approach for this programme should ensure that the programme is self-funded by this point

D.

No, because the programme should consider the ‘do nothing’ option, plus at least two other options, before pursuing the opportunity

Question 24

Which of following is not responsibility of Programme Office?

Options:

A.

Repository of programme information

B.

Providing regular updates on progress to SRO

C.

Risk and Issue tracking

D.

Ensuring the control and management frameworks are effectively implemented

Question 25

At the end of Tranche 2, the programme office lead reported that the overall programme cost would exceed the current budget. The SRO has recommended to the sponsoring group that the programme budget be increased, to enable the programme to deliver the full target operating model, as originally planned.

Which theme is being applied to the ‘evaluate new information' process?

Options:

A.

Design

B.

Justification

C.

Knowledge

D.

Assurance

Question 26

Here are three actions to be performed during the Smart Meter Programme. Which role has an area of focus associated with each statement?

Options:

Question 27

The following statement needs to be recorded:

"The vision statement will be developed and tested in a facilitated workshop with the senior officers from each department, before final approval by the CEO."

In which section of the programme strategy should this be recorded?

Options:

A.

Governance approach

B.

Stakeholder engagement approach

C.

Design approach

D.

Decision-making approach

Question 28

The programme is in the ‘deliver the capabilities’ process in Tranche 1. The Employment Contracts Project needs to identify the skills and qualifications for call centre staff. The Call Centre Manager is concerned that the delivery of the web-based portal, being delivered in Tranche 2, will affect the skills required. They are worried that this may lead to some considerable rework during Tranche 2.

Which role should be responsible for making sure that the Call Centre Manager’s concerns are properly managed?

Options:

A.

Sponsoring group members

B.

Senior responsible owner

C.

Programme manager

D.

Programme office lead

Question 29

Which of following Best defines capital cost?

Options:

A.

Costs associated to roles for programme management

B.

Costs of activities associated in realizing the benefits

C.

Cost of BCM and change team

D.

Cost of fixed assets

Question 30

Programme needs to create a working environment that is both robust and flexible enough to be able to cope with frequent and sometimes radical changes of boundary. Which programme management principle suggests this?

Options:

A.

Leading change

B.

Remaining aligned with corporate strategy

C.

Envisioning and communicating better future

D.

Adding value

Question 31

Which of the below is not a critical organizational element?

Options:

A.

Delivery mechanism for change

B.

Recruitment Policy

C.

Business as usual

D.

Corporate strategy

Question 32

Where in the transformational flow would the Benefits Map normally be created?

Options:

A.

Identifying a Programme

B.

Defining a Programme

C.

Managing the Tranches

D.

Realizing the Benefits

Question 33

In delivering the capability, who is responsible for aligning projects with benefits realization?

Options:

A.

BCM

B.

Programme Manager

C.

Both

D.

None

Question 34

The project team working on the Training Project in Tranche 3 needs to understand the new processes and knowledge required by staff members to develop a coherent set of training materials. The project team also needs to know the skills and qualifications for each role, and any new processes. The project manager is concerned that some of the documentation provided is outdated and does not now reflect the current processes being developed.

Which aspect of information management, if applied correctly, is MOST LIKELY to address these concerns?

Options:

A.

Access control

B.

Integrity

C.

Storage

D.

Version control

Question 35

Which one of below options is the delivery mechanism for 'stakeholder engagement'?

Options:

A.

Information management plan

B.

Programme communications plan

C.

Benefit profiles

D.

Resource management plan

Question 36

Which is not a valid response for a threat?

Options:

A.

Avoid

B.

Enhance

C.

Accept

D.

Reduce

Question 37

Which of the following is an influencer type of stakeholder?

Options:

A.

Management board

B.

Business partner

C.

Media

D.

Supplier

Question 38

Which of the following is NOT normally a characteristic of the Vision Statement?

Options:

A.

It must describe a desirable future

B.

It is short

C.

Key benefits are implicit

D.

It must be time dependent

Question 39

Which of the following is an activity in Defining a Programme?

Options:

A.

Design the Projects Dossier

B.

Manage transition

C.

Produce the Programme Brief

D.

Align the projects with benefits realization

Demo: 39 questions
Total 133 questions