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IIBA CBAP Certified Business Analysis Professional (CBAP) Designation Exam Practice Test

Demo: 74 questions
Total 498 questions

Certified Business Analysis Professional (CBAP) Designation Questions and Answers

Question 1

A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their opinions.

Even after dozens of reviews, some stakeholders refuse to sign off on the requirements specification documents because of a few questionable requirements. This puts the projects at risk and creates tension between the participants. What should the lead BA do first?

Options:

A.

Escalate the problem to the executive management

B.

Set limits on duration of sign-offs and the number of reviews

C.

Track approvals al the level of individual requirements

D.

Offer the stakeholders incentives to sign off documents sooner

Question 2

Management would like you to front-load the requirements with the most risk requirements.

Why would management prefer the risky requirements first in the prioritization?

Options:

A.

So if the risk comes true the project will fail will little investment in the work.

B.

So if the risk comes true then the project manager can mitigate the risk event.

C.

So if the risk comes true they'll receive the reward as soon as possible.

D.

So if the risk comes true then there's ample time to correct the problem.

Question 3

After the new report "Customer Sales by Date" was deployed last week, the sales team is now unable to generate the previously existing report "Consolidated Sales by Customer, " which is causing customer dissatisfaction.

What could the business analyst (BA) have assessed to prevent this situation?

Options:

A.

Current state and stakeholder needs

B.

Solution assessment results

C.

Strengths, weaknesses, and threats

D.

Balanced scorecard

Question 4

Holly's organization uses a plan-driven approach to business analysis.

When it comes to communication in Holly's organization what type of communication will likely be required?

Options:

A.

Face-to-face

B.

Chain of command

C.

Formal

D.

Ad hoc

Question 5

The objective of a solution implemented was to increase the number of customer calls resolved per hour.

When using basic statistical sampling concepts, what does the business analyst (BA) need to consider?

Options:

A.

Metrics and Key Performance Indicators (KPIs)

B.

Frequency and Timing

C.

Financial Analysis

D.

Benchmarking and Market Analysis

Question 6

The performance of the business analysis team has been reviewed by management to determine areas for improvement. The manager would like to help the business analysts (BAs) develop their skills and address the corrective actions.

What is a technique that may help achieve this goal?

Options:

A.

Lessons learned

B.

Team restructure

C.

Weekly meetings

D.

Team building

Question 7

You have identified several stakeholders that you believe are kinesthetic learners.

Which statement best describes the kinesthetic learning approach?

Options:

A.

The learners learn best by reading and pondering.

B.

The learners learn best be experiencing the topic.

C.

The learners learn best by seeing the topic in a model or through storyboards.

D.

The learners are not interested in the topic unless they can immediately apply it to their lives or jobs.

Question 8

Fred's organization is using a plan-driven approach for the business analysis deliverables.

In this approach how will the requirements be captured?

Options:

A.

Fred will use the appropriate documentation at the discretion of the business analysis team .

B.

Fred will use the project management information system.

C.

Fred will use whatever business analysis forms are most appropriate.

D.

Fred will use standardized templates.

Question 9

Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth

$235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project A.

What is the opportunity cost in this scenario? A. $331013

B. There is not enough information to know as the risk for Project B has not been quantified. C. $235,987

D. $567,000

Options:

Question 10

A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.

The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution

consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.

The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.

What should define the timing of business analysis work in this project?

Options:

A.

Buy-in of the proposed solution

B.

Approach used by the previous deployments

C.

Availability of solution consultants

D.

Overall project schedule

Question 11

You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables.

What technique are you using in this instance?

Options:

A.

Interface analysis

B.

Scope modeling

C.

Vision statement creation

D.

Functional decomposition

Question 12

While defining what necessary conditions are required to achieve the business need for a highly regulated government client, a business analyst (BA) discovers that some legacy policies will either constrain or are insufficient to achieve value desired by the future state.

How should the BA proceed?

Options:

A.

Modify the solution to comply with the policies

B.

Identify an assumption about future state value

C.

Model two future states, one with and another without these policies

D.

Obtain approval to change the policies

Question 13

A bank moves currency from the mam office to the tranches daily for operational use. To avoid paying overnight interest, the branch** return the currency at the end of the business day. The Bank requires a new inventory management system to account for the whereabouts of the cash at all times A software provider has proposed a heavily customized version of their standard inventory management software. As the project progresses, the business analyst (BA) identifies a number of subtleties that would suggest a fully made to order solution may be a better option for the bank. What inputs does the BA need to perform the analysis?

Options:

A.

Requirements and business policies

B.

Needs and business analysis approach

C.

Change strategy and performance objectives

D.

Potential value and design options

Question 14

What element of the plan business analysis process affects the business analysis duties that need to be performed?

Options:

A.

The experience of the business analyst

B.

The experience of the project manager

C.

The expected completion date of the business analysis duties

D.

The type of project or initiative

Question 15

A conservative company with rigorous risk control plans and internal audit rules has a recurrent problem with a core Business application. As a result access to this application must be restricted and controlled and maintenance must be on-site. However the company feels that the application must have an emergency service team. The routine maintenance of this solution is provided by an external vendor and the vendor requested 24 hours remote access to quality and production data. In this context what is the company's response to the vendor's request?

Options:

A.

Dented because of the company’s risk aversion

B.

Accepted, because the company has an urgent problem to solve

C.

Denied- because the vendor requested it

D.

Accepted, because immediate remote access will resolve any issue

Question 16

You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved.

What is management asking you to create?

Options:

A.

A change management system

B.

A repository

C.

A project scope statement

D.

A requirements register

Question 17

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

1: There are multiple teams to define systems, functionality, and content in many instances, multiple teams are defining the same functionalities while other functionalities are not being defined at all leading to unclear understanding of business requirements.

2: Product specification forms are published each year. A comparison tool is used to evaluate specification differences between yearly releases; but does not adequately identify changes between versions and needs to be improved.

3: Training consists of a new team member shadowing a seasoned team member. There are no written training materials or formal training sources therefore training is inconsistent and not meeting the needs of the organization.

What analysis approach must the BA use to determine changes required to address the training needs?

Options:

A.

Market

B.

Decision

C.

Root cause

D.

Future state

Question 18

Which of the following is not a hygiene agent according to Frederick Herzberg theory?

Options:

A.

The chance to excel

B.

Job security

C.

A paycheck

D.

Clean and safe working conditions

Question 19

What technique used during the manage business analysis performance process can help identify the underlying causes of failures or difficulties in accomplishing business analysis work?

Options:

A.

Problem tracking

B.

Pareto charts

C.

Trend analysis

D.

Root cause analysis

Question 20

What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

Options:

A.

Ranking of approaches

B.

Decision analysis

C.

Documentation of assumptions and constraints

D.

Alternative generation

Question 21

A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.

The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.

A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3)

loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

What is the company's primary business objective in this scenario?

Options:

A.

Make more profit

B.

Defeat competitors

C.

Satisfy the customer

D.

Stabilize its performance

Question 22

Whilst working on business requirements to improve a process, a business analyst (BA) has created flowcharts from the viewpoint of several different users. The stakeholders have expressed some confusion because the flows seem inconsistent.

What ensures that the process models relate to each other?

Options:

A.

Roles and Permissions Matrix

B.

Organizational Model

C.

Future State Description

D.

Information Architecture

Question 23

A business analyst (BA) has been assigned to manage the ongoing stakeholder collaboration after completing a project. The BA needs to understand the stakeholders' level of satisfaction and wants to offer stakeholders an opportunity to help improve the working relationships based on this information.

Which technique should the BA use?

Options:

A.

Risk analysis and management

B.

Brainstorming

C.

Collaborative games

D.

Lessons learned

Question 24

Which of the following defines how the project scope should be created, executed, monitored and controlled, and then validated?

Options:

A.

Scope variance plan

B.

Scope management plan

C.

Staffing management plan

D.

Schedule management plan

Question 25

An insurance company has two actuarial teams: Life and Non-Life. The Life team has a specialized tool to make their calculations while the Non-life team performs calculations manually. Last year the company bought a single solution to support both groups. The Non-Life team continues to do certain calculations manually to conform to their processes.

Which type of analysis was missed prior to purchasing a solution?

Options:

A.

Operational assessment

B.

Organizational structure

C.

Stakeholder impact analysis

D.

Stakeholder location

Question 26

What is the increased cost in Scenario 2 for Company C?

Options:

A.

$453.635

B.

$207.790

C.

$653.934

D.

$695.448

Question 27

You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity.

Which one of the following is NOT an example of a desired outcome?

Options:

A.

Implement new machinery to complete the work processes faster

B.

Increase sales

C.

Reduce costs

D.

Reduce time to deliver a product or service

Question 28

Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project.

Before Gary makes the presentation what should he do as part of his preparation for the presentation?

Options:

A.

Determine an appropriate format for the presentation.

B.

Confirm that he has the authority to host the presentation.

C.

Confirm that the stakeholders have signed off on the requirements.

D.

Hire a scribe to keep the minutes of the meeting.

Question 29

What portion of the communications model could be defined as the translator?

Options:

A.

Receiver

B.

Medium

C.

Translator

D.

Sender

Question 30

What business analysis process ensures that requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

Options:

A.

Identify constraints and assumptions

B.

Validate requirements

C.

Verify requirements

D.

Specify and model requirements

Question 31

What plan will describe the stakeholder groups, communication needs, and the level of formality that is appropriate for the requirements?

Options:

A.

Requirements management plan

B.

Project management plan

C.

Scope management plan

D.

Business analysis communication plan

Question 32

Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions.

What type of observation technique is Martha completing?

Options:

A.

Shadowing

B.

Active

C.

Passive

D.

Usage consideration

Question 33

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.

The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.

The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.

The sites Features were as follows:

* Improvements to the search engine to all customers to search for articles, tools and services on the site

* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.

* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.

* A profile section allowing for Customer Name, Address and contact Phone number.

Alter the 12 month pilot the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spent a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.

Regarding the use of promotions the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out a survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.

The BA asked for a dump of all documentation of the 1000 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim filed were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be sorted at the top giving the customer a more personalized experience.

What technique was the BA using to understand why the promotions were not being viewed?

Options:

A.

Use cases and scenarios

B.

Benchmarking and market analysis

C.

Observation

D.

Data mining

Question 34

A business analyst (BA) works for a financial institution that wants to acquire new systems and migrate all future business operations to the new systems. The BA is responsible for performing a gap analysis and has reviewed the current state of systems.

What is the next task that the BA needs to do to complete the gap analysis?

Options:

A.

Identify performance measures

B.

Define the future state capabilities

C.

Categorize risks factors

D.

Select the stakeholder engagement approach

Question 35

You are the business analyst for your organization and are working on prioritizing requirements.

What plan should guide you through this process?

Options:

A.

Risk management plan

B.

Project management plan

C.

Requirements management plan

D.

Scope management plan

Question 36

When an organization is using a change-driven approach to business analysis, how are communications managed?

Options:

A.

Communications in a change-driven approach to business analysis focus more on the frequency of communication.

B.

Communications in a change-driven approach typically use face-to-face channels.

C.

Communications in a change-driven approach focus more on formal communications.

D.

Communications in a change-driven approach are all ad hoc.

Question 37

A business analyst (BA) was developing an outline of the timing of business analysis activities with the project manager. What factors may impact the Timing of the activities the BA is performing?

Options:

A.

Solution design

B.

Project manager's experience

C.

Project sponsor Interest

D.

Contract Terms

Question 38

A business analyst (BA) is assessing tie different solution proposals. What type of financial calculation would the BA use to determine which solution is worth investing in based on its breakeven point?

Options:

A.

Discount rate

B.

Net present value

C.

Return on investment

D.

Internal rate of return

Question 39

Enterprise analysis creates just five outputs.

Which one of the following is an output of the enterprise analysis tasks?

Options:

A.

Assumptions and constraints

B.

Stakeholder concerns

C.

Solution performance assessment

D.

Solution approach

Question 40

The business process model is also known as.

Options:

A.

Organization model

B.

Activity model

C.

Relational model

D.

Data flow model

Question 41

Which of the following techniques involves attempting to make and numerically determine the probability of various adverse events and measuring the likely extent of the losses?

Options:

A.

Risk analysis

B.

Qualitative risk analysis

C.

Risk assessment

D.

Quantitative risk analysis

Question 42

A business analyst (BA) is facilitating a meeting between process owners to capture the business rules for a workflow solution. One of the attendees expresses a strong opinion that the solution will not deliver the expected value.

How will the BA ensure the process owner remains engaged and will support the change?

Options:

A.

Update the requirements

B.

Record the feedback and continue

C.

Review the future state

D.

Change the governance approach

Question 43

There are four inputs to the plan business analysis activities.

Which one of the following is not an input to the plan business analysis activities process?

Options:

A.

List of identified risks

B.

Organizational process assets

C.

Business analysis approach

D.

Stakeholder list, roles, and responsibilities

Question 44

A business analyst (BA) works for an organization that is moving from a waterfall methodology to an agile approach. This causes new challenges and opportunities for the BA.

Which business analysis planning and monitoring element is most impacted by the organization's change?

Options:

A.

Timing of business analysis work

B.

Conflict and issue management

C.

Technology and infrastructure

D.

Solution scope

Question 45

You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex.

What thing adds to the level of complexity among requirements?

Options:

A.

Relationships among the requirements

B.

Management in the project

C.

Stakeholders in the project

D.

Cost and schedule constraints

Question 46

You are the business analyst for your organization. You have identified the costs and level of effort needed for

each of the solution components. Management has asked that you also assess the most effective tradeoffs between delivery options. You consider the available resources and the constraints on the solution to determine if an additional investment is justified to realize a higher value for the solution.

What other consideration could you include in your assessment of the solution?

Options:

A.

Historical information

B.

Dependencies between requirements

C.

Experience of the implementation team

D.

Enterprise environmental factors

Question 47

A business analyst (BA) is in the process of allocating requirements to various releases of a solution.

On what should the BA base requirements to maximize the value of the solution?

Options:

A.

Priority set by stakeholders

B.

Available resources

C.

Timing of the release and its impact on business

D.

Components in scope for that release

Question 48

Which of the following is a narrative description of the work required for the project?

Options:

A.

Contract work breakdown structure (CWBS)

B.

Work breakdown structure (WBS)

C.

Contract statement of work (CSOW)

D.

Statement of work (SOW)

Question 49

The, an output of the define scope process, does document the process and criteria for accepting completed products.

Options:

A.

Statement of Work

B.

Contract

C.

Project scope statement

D.

Project management plan

Question 50

Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit & Loss (P&L) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making.

The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below:

While verifying the requirements, the BA notices that Requirement ID NFO0003 does not meet the "unambiguous" or the "testable" characteristics of requirements quality. The BA plans to re-write the requirement.

Which of the following requirements is both unambiguous and testable?

Options:

A.

"The solution shall employ a blue background."

B.

"The solution shall employ a background color blue (HEX #0000FF)."

C.

"The solution shall employ a high-contrast between background and text."

D.

"The solution shall employ a background color that is viewable to a colored-blind user."

Question 51

You are the business analyst for your organization. Management has asked that you create a model of the requirements so the stakeholders can better understand the requirements and the project as a whole.

Which of the following statements best describes a model?

Options:

A.

Models are slices of the project solution.

B.

Models simplify the requirements for common stakeholders.

C.

Models are statistics for the return on investment, time saved, and other mathematics.

D.

Models abstract and simplify reality.

Question 52

Holly is the business analyst for her organization. Management has asked Holly to create a document that will

define solution alternatives and how each identified solution may provide an expected business benefit to meet the identified business need. Management has asked Holly to provide data and statistics in this document to support her claims and findings.

What type of document is management asking Holly to create?

Options:

A.

Feasibility study

B.

Vision statement

C.

Project scope statement

D.

Current state assessment

Question 53

A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.

The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.

The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.

The sites Features were as follows:

* Improvements to the search engine to all customers to search for articles, tools and services on the site

* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.

* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.

* A profile section allowing for Customer Name, Address and contact Phone number.

Alter the 12 month pilot the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spent a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.

Regarding the use of promotions the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out a survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.

The BA asked for a dump of all documentation of the 1000 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim filed were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be sorted at the top giving the customer a more personalized experience.

What technique led the BA to the source of the increase in claims?

Options:

A.

Document analysis

B.

Data mining

C.

Survey

D.

Decision modelling

Question 54

Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements.

Why would Stan and Ned complete requirements prioritization?

Options:

A.

To determine which requirements should be completed first

B.

To determine which requirements should not be completed at all

C.

To determine which requirements carry the most risk

D.

To determine who created what requirement based on their position in the organization

Question 55

Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws.

What type of requirements prioritization is management having you complete?

Options:

A.

Regulatory ranking

B.

Business value ranking

C.

Constraint ranking

D.

Risk ranking

Question 56

A business analyst (BA) is preparing to specify requirements. Various attributes can be specified for each requirement or set of requirements.

Which approach contains a suitable set of attributes?

Options:

A.

Stakeholder Engagement

B.

Information Management

C.

Business Analysis

D.

Governance

Question 57

A business analyst (BA) has defined a business analysis approach and presented the documents to the sponsors, the senior executives, the domain experts, the project manager and the head of technology, to obtain agreement from all. At this juncture, the prefect manager objected to some of the estimates determined m the budget and refused to agree with the estimates. Which guideline or tool, if followed by the BA. would have helped in avoiding such disagreements?

Options:

A.

Requirements Classification Schema

B.

Stakeholder Engagement Approach

C.

Risk Analysis and Management

D.

Business Analysis Performance Assessment

Question 58

Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not.

What is the solution development team appearing to do to the requirements?

Options:

A.

Change the prioritization of the requirements based on the past project.

B.

Change the prioritization of the requirements based on overstated complexity of the project work.

C.

Get the requirements removed from the project scope.

D.

Have the business analyst report the difficulty of the project work to the project customer.

Question 59

Which of the following processes can start with the source of problems or with the problem itself?

Options:

A.

Risk estimation

B.

Risk analysis

C.

Risk management

D.

Risk identification

Question 60

What business analysis plan defines the process to be followed in managing the solution scope and requirements?

Options:

A.

Requirements management plan

B.

Scope management plan

C.

Change management plan

D.

Project management plan

Question 61

There are 50 stakeholders in the current project. How many communication channels exist in this project?

Options:

A.

1200

B.

1225

C.

1500

D.

500

Question 62

Which of the following processes measures the maturity level of the security program?

Options:

A.

Risk analysis

B.

Risk mitigation

C.

Risk assessment

D.

GAP analysis

Question 63

A business unit of a transnational manufacturer wants to implement a robust process for addressing integrity- critical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the business unit’s continuous safe and profitable operation. Treating each incident involves many employees from different departments extensively collaborating and exchanging information. That information is spread across multiple systems having their access limited to particular user groups. With the current manual process, some incidents get forgotten and remain unresolved for years.

The project’s Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from

another business unit. That business unit implemented a proprietary application to integrate the information and to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor is suggesting to customize it and reuse in the new business unit.

The business unit’s Enterprise Architect (EA), who is responsible for assessing solution options and presenting them to executive decision makers, has a few concerns with adopting the existing application. The application uses point-to-point interfaces with other data sources whereas the business unit’s target architecture relies on a data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as different front-end implementation technologies. Additionally, the existing application is monolingual, while the business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be easier to build a new application from scratch than to customize the existing one. To understand which option is better, the EA asks a business analyst (BA) to define business requirements.

With the team ready to consider design options, they are reviewing the following requirement: "Appropriate stakeholders shall be timely and reliably notified on incident-related events."

What quality criteria does this requirement fail to satisfy?

Options:

A.

Consistent

B.

Complete

C.

Atomic

D.

Understandable

Question 64

A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?

Options:

A.

The needs for the future state solution

B.

The cost/benefit measures for the new system

C.

The strengths and weaknesses of the current system

D.

The change management plan for implementation

Question 65

A company that specialized in manufacturing vending machines for books has been in business for 10 years. As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst

(BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.

Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.

By proposing this change, what type of view did the BA use to analyze the current manufacturer's state?

Options:

A.

Data-centric

B.

Capability-centric

C.

Process-centric

D.

People-centric

Question 66

Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?

Options:

A.

Pie chart

B.

Responsibility Assignment Matrix (RAM) chart

C.

Gantt chart

D.

RACI chart

Question 67

You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.

What type of analytical thinking are you participating in this scenario?

Options:

A.

Problem solving

B.

Creative thinking

C.

Brainstorming

D.

System thinking

Question 68

The solutes presented by a business analyst (BA) to the stakeholders eliminated the need to maintain different variations of ship-to-country and location-to-rout* for various freight carriers. Instead, the routing would use a standard carrier code, giving the business me flexibility to just ship to new countries without raising a change request to IT. which was the current road-block to business. What opportunity did the BA present to the stakeholders?

Options:

A.

Increase efficiencies

B.

Decrease stakeholder involvement

C.

increase access to information

D.

Decrease project timeline

Question 69

A leading software manufacturing company has appointed a business analyst (BA) to ensure that requirements are managed effectively and efficiently. The BA discovered some missing functionality as well as some implemented functionality which are not supported by requirements.

Which of the following tasks did the BA use to discover the issues?

Options:

A.

Define requirements architecture

B.

Elicit requirements again

C.

Evaluate requirement changes

D.

Trace requirements

Question 70

A business unit of a transnational manufacturer wants to implement a robust process for addressing integrity- critical equipment deterioration incidents. Timely and complete resolution of such incidents is vital for the business unit’s continuous safe and profitable operation. Treating each incident involves many employees from different departments extensively collaborating and exchanging information. That information is spread across multiple systems having their access limited to particular user groups. With the current manual process, some incidents get forgotten and remain unresolved for years.

The project’s Sponsor is an Equipment Integrity and Reliability Advisor, who moved into this position from another business unit. That business unit implemented a proprietary application to integrate the information and to assist in tracking and managing the incidents. Having a positive experience with the application, the Sponsor is suggesting to customize it and reuse in the new business unit.

The business unit’s Enterprise Architect (EA), who is responsible for assessing solution options and presenting them to executive decision makers, has a few concerns with adopting the existing application. The application uses point-to-point interfaces with other data sources whereas the business unit’s target architecture relies on a data warehouse-based integration. Moreover, the two business units use different legacy systems, as well as different front-end implementation technologies. Additionally, the existing application is monolingual, while the business unit needs user interfaces and some data to be presented in two languages. With all of this, it may be easier to build a new application from scratch than to customize the existing one. To understand which option is better, the EA asks a business analyst (BA) to define business requirements.

Through the elicitation process, the BA identifies the following requirement: "Particular incident-related activities require approval by authorized personnel before beginning them, as well as confirmation of acceptance of their completion."

What kind of asset should the BA provide to fully specify the approval requirement?

Options:

A.

A process diagram

B.

A RACI matrix

C.

A use case model

D.

A business rule

Question 71

What requirements elicitation technique examines the available information, documentation, records, and history of a solution, organization, or cause to identify relevant information to the current business analysis duties?

Options:

A.

Benchmarking

B.

Dataflow diagrams

C.

Document analysis

D.

Requirements elicitation

Question 72

An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered.

Which of the following techniques will the BA use to review the tasks?

Options:

A.

Data Modeling

B.

Business Case

C.

Item Tracking

D.

Process Analysis

Question 73

UESTION NO: 310

A large health care provider has recently purchased and installed a solution that automates some of the activities that coordinate patient recovery activities. A business analyst (BA) is in the process of evaluating this solution and analyzing the performance measures against the value it brings. At this juncture, the BA has uncovered some threats in the solution which could hamper its performance and erode the value it brings.

Which technique will enable the BA to record and handle these on an ongoing basis?

Options:

A.

Risk Analysis and Management

B.

Root Cause Analysis

C.

Solution Performance Analysis

D.

Solution Scope

Question 74

You are the business analyst for your organization and are in the process of creating the solution approach for a technology problem.

Which one of the following definitions best describes the solution approach?

Options:

A.

It is the documentation and control of changes to the product scope as approved by the project stakeholders.

B.

Defines the general approach that will be taken to create or acquire new capabilities required to meet the business need.

C.

It is an uncertain event or condition that may have a positive or negative impact on the abilities of the chartered project.

D.

Decomposes the project scope into smaller deliverables; each deliverable is subdivided repeatedly until the deliverable cannot or should not be broken down any further.

Demo: 74 questions
Total 498 questions