What is the maximum number of Exceptions which can be created per site?
What is the maximum number of contracts which can be created and used in WFM?
Using which application can you backup the WFM Database?
How does the Meeting Scheduler in WFM utilizethe ' Minimum % of required attendees' field?
When using Schedule Bidding where several Agents may prefer the same schedule, what are the possible Agent criteria which may be configured to prioritize amongst the Agents?
Choose 2 answers
Which of the following automatically synchronizes configuration data, collects historical data, and provides real-time agent-adherence information to users of WFM web for Supervisors?
What is the maximum possible number of assigned Rotating Patterns to an Agent?
Is there a limit on the number of Activities configurable in Genesys WFM for a site?
Where in WFM Configuration Utility do you define business hours for a contact center?
When does WFM web place a trade "in review"?
What is the relations between Agents and contracts?
Where would you configure Time-Off Types in WFM 8.1?