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  4. GE0-803 - Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)

Genesys GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Exam Practice Test

Demo: 18 questions
Total 122 questions
Get GE0-803 Full Access Download GE0-803 PDF

Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

Question 1

Which are the typical components of a VOIP SIP solution?

Options:

A.

IP Communication Server, Telephony Board, and CTI-Link

B.

Voice Communications Server, Media Gateway, and IP Communication Manager

C.

IP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and

Polyhedra database

D.

IP Communication Manager, Media Gateway and Telephony Board

Question 2

When changing the Custom log level for the Genesys Queue Adapter (GQA) to 1000, what would

you see?

Options:

A.

Setting this log flag to 1000, you will see I-Server XML normalized messages between IVR

Server and I-Server Client (GQA) in the __GQA.log

B.

This restricts the log file size to 1000 lines. A new log file will be generated after reaching this

limit.

C.

Setting this log flag to 1000 will allow full level logging messages between IVR Server and IServer

Client (GQA) in the __GQA.log.

D.

This sets the log max size to 1000 bytes. The __GQA.log file will

rollover and a new log file be generated after reaching this limit.

Question 3

Which of the following GVP 8 components do NOT support High Availability?

Options:

A.

MCP and CCP

B.

Reporting Server

C.

Resource Manager

D.

SIP Server

E.

None of the above. All of these components DO support high availability.

Question 4

What effect does the WatchDog have on logging?

Options:

A.

If the WatchDog is not running only the watchdog log will exist

B.

Restarting the WatchDog removes all old logs and creates new ones

C.

If the WatchDog is not running no logging by any process will take place

D.

The WatchDog creates all other process logs

Question 5

Which of the following content should be considered for caching?

Options:

A.

Active Server Pages

B.

Vox files

C.

Java Server Pages

D.

Java Beans

Question 6

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default

Route Number is used when __________.

Options:

A.

IVR Server is unable to contact the Solution Control Interface (SCI)

B.

IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is

unable to find an agent number to which it can route the call

C.

IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D.

IVR Server component cannot communicate with the Web Server

Question 7

When installing EMPS, the core components (common) are NOT required.True or False?

Options:

A.

TRUE

B.

FALSE

Question 8

Under what circumstances is a username and password required to access the EMPS?

Options:

A.

Never. By default, a username and password is not required since EMPS is only used for

monitoring purposes.

B.

Always. When opening EMPS Login screen, the system will require users enter their username

and password.

C.

Only when the EMPS is being accessed from a remote workstation. You are automatically

authenticated and can log in from a local machine.

D.

Only when using SunOne Directory Server because OpenLDAP has no built-in security for the

EMPS login screen.

Question 9

Which protocol is used between IVR Server and IVR Server Client ?

Options:

A.

IVR XML

B.

IVR VXML

C.

Tlib

Question 10

With an In-Front of the Switch implementation using Genesys Framework, what type of configuration with T-Server is required in Configuration Manager?

Options:

A.

IVR Server connects to "Real T-Server", such as Alcatel T-Server, and connects to real Switch

over CTI link.

B.

IVR Server connects to "Virtual" T-Server which then connects to Virtual Switch

C.

A T-Server configuration is not required

D.

IVR Server connects to "Virtual" T-Server and connects to Real Switch over CTI link

Question 11

In GVP 8.1.2, you can set and change logging levels using which of the following?

Options:

A.

Configuration Manager

B.

Genesys Administrator

C.

Solution Control Interface

D.

All of the Above

Question 12

Composer is based on the Eclipse Web Tools Platform. Therefore, Composer only supports debugging of JSP-based projects and does NOT support debugging of ASP.Net.

Options:

A.

True

B.

False

Question 13

The .XML and .xml files are generated when __________.

Options:

A.

A call arrives at the VCS

B.

An application is created and configured in EMPS

C.

The WatchDog on the EMPS is restarted

D.

Requested by the IVR Server

Question 14

In a Behind the Switch configuration, the VCS carries out instructions from __________.

Options:

A.

IVR Server only, in the form of IVR ServerXML

B.

T-Server only, in the form of TLib Events

C.

Web Server, in the form of VoiceXML

D.

IVR Server client, in the form of XML

Question 15

EMPS is used to configure GVP 8.1.2 options and processes.

Options:

A.

True

B.

False

Question 16

To bring up the 9810 listener window in EMPS you need to expand Server, CORE, click on

and then follow which links?

Options:

A.

Right-click on the Server and view

B.

Click link for Network Management GUI to open the 9810 listener

C.

Click the link for Server Explorer to open the 9810 listener

D.

There are no available links for the 9810 listener window in the EMPS.

Question 17

A customer trigger application is associated with __________.

Options:

A.

VAR

B.

EMPS

C.

OBN

D.

Behind-the-Switch configuration

Question 18

When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if

OSR client runs on a separate host than the server. That value is set __________.

Options:

A.

Conditionally, as an Environment variable

B.

Manually, as an Environment variable

C.

Automatically, in Speechworks.cfg

D.

Manually, in Speechworks.cfg

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Demo: 18 questions
Total 122 questions
Get GE0-803 Full Access Download GE0-803 PDF