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Genesys GCP-GC-IMP Genesys Cloud Certified Professional - Implementation Exam Practice Test

Demo: 7 questions
Total 50 questions
Get GCP-GC-IMP Full Access Download GCP-GC-IMP PDF

Genesys Cloud Certified Professional - Implementation Questions and Answers

Question 1

Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Options:

A.

Gateway

B.

SIP

C.

Outbound Proxy

D.

WebRTC

Question 2

Which feature is used to share a document of size 1 GB size through chat?

Options:

A.

Attach Button

B.

Workspace sharable link

C.

Drag and Drop

D.

Add web links

Question 3

You must work closely withbefore completing configurations for external SIP trunks.

Options:

A.

Genesys

B.

The Resource Center

C.

Your carrier

D.

Your designated contact

Question 4

Calling Name and Address can be overridden.

Options:

A.

True

B.

False

Question 5

What are the ways that you can place a call through Genesys Cloud? (Choose two.)

Options:

A.

Use the built-in Dialpad.

B.

Use the Make Call button.

C.

Use the Call History.

D.

Use the .NET Client.

Question 6

You can select multiple files to upload into a workspace in the Documents feature.

Options:

A.

True

B.

False

Question 7

Which statements are true regarding the role of Designated Contacts? (Choose three.)

Options:

A.

Designated Contacts provide the first level of support for their organization.

B.

Designated Contacts must report any issues to support immediately and let support determine where the issue lies.

C.

Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.

D.

Designated Contacts are the only people within an organization with access to the Resource Center.

E.

Designated Contacts are the only people within the organization who may contact and work with support.

Load More GCP-GC-IMP Questions
Demo: 7 questions
Total 50 questions
Get GCP-GC-IMP Full Access Download GCP-GC-IMP PDF