Cisco 800-150 Supporting Cisco Devices for Field Technicians (FLDTEC) Exam Practice Test

In theFLDTEC curriculum, Cisco emphasizes understanding of virtualized components in enterprise networks and UCS environments:

Virtual Switch– Operates within a hypervisor, replicates L2 behavior for inter-VM and external connectivity.

Type 1 Hypervisor– Also called “bare-metal,” examples include VMware ESXi and Microsoft Hyper-V Core; optimized for data center performance.

Virtual Machine (VM)– A logical instance of a system that runs its own OS and apps, powered by virtualized CPU, RAM, and storage.

Type 2 Hypervisor– Runs atop an existing OS (e.g., VMware Workstation, VirtualBox), ideal for labs and dev/testing.

Mastering these definitions supports field technicians inUCS deployments, virtualization troubleshooting, and remote infrastructure diagnostics.

In a Cisco Nexus switch withdual power supplies, the recommended method is toconnect each power supply to a separate power source(Option C). This ensures power redundancy and fault tolerance.

If one power source fails (e.g., due to a power outage or circuit failure), the switch can continue operating uninterrupted using the second power source. Connecting both to a single source (Option D) defeats the purpose of redundancy.

TheWireless LAN Controller (WLC)plays a central role in Cisco’s Unified Wireless Network solution by providing centralized management, configuration, and monitoring for multiple access points (APs). It allows for streamlined policy enforcement, seamless mobility, load balancing, and security management across wireless networks.

While WLCs facilitate wireless connectivity indirectly, their main role is tocentrally manage and controlaccess points — not to function as Layer 3 routers or format data frames.

Step 1 → Performs power-on self-test (POST)

Step 2 → Loads and runs bootstrap code (firmware)

Step 3 → Finds and loads the Cisco IOS software

Step 4 → Finds and loads the configuration

Step 5 → Runs the configured Cisco IOS software

This startup process is thoroughly described in theFLDTECcourse and alignswith Cisco's standard IOS boot process:

POST (Power-On Self-Test):Verifies hardware functionality including memory and interfaces. This occurs immediately upon powering the device.

Bootstrap Code Execution:Bootstrap is a small program in ROM that initiates the boot process.

Cisco IOS Loading:Bootstrap locates and loads the IOS from flash memory or another source (e.g., TFTP).

Configuration Loading:The router then loads the startup-config from NVRAM (if available).

IOS Execution:Once the configuration is loaded, the device enters operational mode and executes the IOS with the loaded config.

This sequence is vital for field technicians to understand for troubleshooting boot failures or performing device recoveries.

After disconnecting the network cable from an SFP transceiver, theimmediate next step is to reinstall the dust plugsinto the optical bores. This action prevents contamination from dust or debris that can damage the optical interfaces or degrade performance.

It’s important to protect the exposed optical port before handling the rest of the transceiver module. Dust plugs help maintain the integrity of the component until a new cable or module is connected.

PING→ Sends ICMP echo request packets to verify connectivity

Telnet→ Allows virtual terminal connections with unencrypted traffic

SSH→ Provides secure, encrypted remote access to network devices

IP address configuration→ Requires the PC and Cisco device to be in the same subnet for direct connection

These tools and their functions are covered under“Device Configuration and Verification”in the FLDTEC course:

PING:Utilized to test basic networkconnectivity using ICMP echo request/reply messages. It confirms whether a device is reachable and measures the round-trip time.

Telnet:A protocol that allows for remote device access but transmits data in plaintext, which makes it insecure. It's typically disabled by default on modern Cisco devices due to security concerns.

SSH (Secure Shell):Replaces Telnet as the preferred method for secure CLI access. It encrypts the session, protecting sensitive information such as login credentials.

IP Address Configuration:For direct device access via the same local network, both the PC and the Cisco device must be in the same subnet. This allows the use of tools like browser-based GUIs or terminal emulators when connecting directly.

To ensure asmooth replacementof a Cisco UCS C-Series Rack-Mount Server, two critical actions are:

Back up the server configuration using the Cisco Integrated Management Controller (CIMC): This preserves all configuration data such as BIOS settings, RAID setup, and network configuration. After replacing the hardware, this configuration can be restored to minimize setup time.

Decommission the server if it is integrated in a Cisco UCS domain: Before physically replacing the server, decommissioning it ensures the UCS Manager properly releases it from the inventory, preventing configuration conflicts or orphaned profiles.

Other options, like reconfiguring DHCP or disabling firewalls, are not required procedures for a UCS C-Series hardware swap.

Component to configure→ interface

Interface type→ FastEthernet

Port→ 1

Slot→ 0

This command structure is part of theDevice Configuration and Verificationsection in the FLDTEC course. It teaches how to navigate and configure interfaces on Ciscodevices using the IOS CLI:

interface is the global configuration mode command to begin configuring a network interface.

FastEthernet specifies thetype of interface(could also be GigabitEthernet, Serial, etc.).

0/1 represents theslot/portstructure used on Cisco devices:

The first digit (before the slash) is theslot number.

The second digit (after the slash) is theport numberwithin that slot.

This structure allows Cisco to modularly address interfaces, especially in devices with multiple slots or module-based configurations.

A → Line cards

Provide the physicalinterfaces for network connectivity.

B → Route processor cards

Manage routing functions and system control.

C → Transceivers

Installed in the ports of line cards for optical/electrical signal transmission.

D → Power supplies

Provide power to themodular system and are hot-swappable.

Cisco'sNCS 5500 Seriesis designed for service provider and data center deployments. The FLDTEC course outlines the layout of FRUs in modular platforms like this one:

A – Line Cards: Located in the upper slots, these modules handle the bulk of switching and forwarding functions.

B – Route Processor Cards (RP Cards): Positioned centrally, these provide management and control plane services for the router.

C – Transceivers: Installed into the line cards, transceivers provide physical connectivity through optical or copper interfaces.

D – Power Supplies: Located in the bottom rear section, these modules provide redundant and hot-swappable power to the chassis.

Recognizing each FRU visually and functionally is critical when performingRMA procedures,component diagnostics, orhardware upgradesin the field.

Cisco Webex Callingis a cloud-based, enterprise-grade PBX (Private Branch Exchange) solution designed to provide comprehensive voice communication services via the Webex cloud platform. It enables IP phones and softphones to register to the cloud, allowing for centralized call control, voicemail, and collaboration features without the need for an on-premises call manager.

Cisco Hosted Collaboration Solutionsare partner-hosted services.

Webex Meetingssupports virtual video conferencing.

Webex Teams(now part of Webex App) supports messaging and collaboration, not PBX functionality.

When installing a fan module in a Cisco Nexus fixed-configuration switch, it's crucial to ensure that theairflowdirection of the new fan matches the existing airflow configuration. Mismatched airflow directions can lead to inefficient cooling or even overheating of components, potentially affecting the performance or lifespan of the switch.

Cisco offers fan modules infront-to-backorback-to-frontairflow variants, and consistency is required for proper thermal management. These modules are also typically hot-swappable, meaning powering down the switch is not necessary.

In a Class B network, the default subnet mask is 255.255.0.0, which allocates:​

16 bits for the network portion

16 bits for the host portion​

When the subnet mask is changed to255.255.255.0, it becomes:​

24 bits for the network portion

8 bits for the host portion​

This indicates that8 bitshave been borrowed from the host portion to create additional subnets. Borrowing bits allows for the division of the original network into smaller sub-networks, enhancing organization and security within the network.​

The FLDTEC course teaches thatTFTPis a lightweight file transfer protocol often used in Cisco devices for transferring configuration files or IOS images, especially in environments where simplicity is more critical than security:

Advantages:

It has alightweight footprint, making it easy touse and configure.

Useful fortransferring small filessuch as backup configs or small IOS images.

Disadvantages:

Lacks encryption anddoes not support authentication, making itinsecurefor sensitive or production environments.

Not efficientfor large file transfers due to its limited feature set and reliance on UDP (User Datagram Protocol).

This makes TFTP a good fit fortrusted internal networkswhere simplicity is preferred over robust security.

Apre-service checklistis a procedural step followed before replacing an endpoint. Its primary purpose is toconfirm that all resources, tools,documentation, and personnel are in placeto execute the replacement efficiently and without delays.

It helps avoid service interruptions and ensures a smooth replacement by ensuring that every necessary component and action is accounted for ahead of time.

In wireless networking, theBasic Service Area (BSA)refers to the physical area of radio frequency coverage provided by an access point (AP) in a Basic Service Set (BSS). The BSA defines the coverage area where wireless clients can connect to the network through the AP. The size and shape of a BSA depend on various factors, including the AP's transmit power, antenna type, and physical environment.​

Option A, the Service Set Identifier (SSID), is the network name broadcast by the AP. Option C, Wireless LAN (WLAN), refers to the overall wireless network. Option D, Wireless LAN Controller (WLC), is a device that manages multiple APs in a network.​

Theideal resistance rangefor ESD wrist straps isbetween 1 and 10 megaohms. This range is sufficient to safely discharge static electricity from the technician to ground, while not allowing an abrupt discharge that could damage sensitive electronic components.

Values below 1 megaohm may result in a rapid discharge, risking damage.

Valuesabove 10 megaohms may not discharge static efficiently enough.

Within theFLDTECtraining, especially underMaintenance and RMA Procedures, there is a strong emphasis on safely transferring and adapting configurations from failed or decommissioned devices to replacement units.

The official guidance includes the following:

"When reusing a configuration from an old device, make sure to retain the necessary security elements such as username entries. This ensures the replacement device is still accessible under the correct user credentials."

Here's a breakdown of why the correct answer isB:

A. Remove all configurations under line vty 0 4:This would eliminate remote access settings, making it harder to manage the device.

B. Retain all username entries:Correct. Keeping the username entries ensures continued secure access and avoids loss of administrative control.

C. Keep all access-list commands intact:Not always required — ACLs are often tailored to interface-specific settings or environments which may differ between devices.

D. Add the enable password cisco command:Not a best practice. Default passwords (like cisco) should be avoided for security reasons, and it's not required if enable secret is already in use.

===========

Theserial numberfor Cisco switches is typically found on a label located on therear panel near the power supplies. This positioning allows technicians to quickly access identification information even when the device is not powered on.

This label is essential for inventory tracking, RMA procedures, and registration for support. Serial numbers are not typically placed on the top or bottom surfaces for devices mounted in a rack, as those areas are less accessible.

In Cisco Room systems such as the Room Kit Pro and similar setups, replacing thequad camerainvolves a physical disassembly process. Specifically, theupper textile grille must be removedto gain access to the internal mounting mechanism. After that,release levers are used to disengage the quad camera unitfrom its housing.

This procedure ensures secure installation while allowing relatively straightforward removal when maintenance or replacement is necessary. The codec, loudspeaker, and antenna module do not typically require this specific removal method.

Anon-premises deploymentmodel minimizes dependence on internet connectivity for core collaboration functions. In this model, all critical services, including call control, messaging, and conferencing, are hosted within the organization's local infrastructure. This ensures that internal communication services remain operational even if internet connectivity is lost.​

In contrast, cloud-based deployments (Options A and C) and Hosted Collaboration Solutions (Option D) rely on internet connectivity to access services hosted externally, making them more susceptible to internet outages.​

During password recovery on Cisco devices, the configuration register is modified to instruct the device to bypass the startup configuration stored in NVRAM. This allows administrators to access the device without being prompted for existing passwords. The standard procedure involves changing the configuration register value to0x2142, which tells the device to ignore the startup configuration during the next boot. Once access is gained, the administrator can reset passwords and then restore the original configuration by resetting the configuration register to its default value, typically0x2102.​

TheUCS Fabric Interconnectis the central management and communication hub of theCisco UCS (Unified Computing System)environment. It integrates compute, network, and storage access into a unified system.

Fabric Interconnects:

Manage all servers and I/O modules connected to the UCS domain

Provide connectivity and are the point of integration with the Cisco UCSManager

Offer high-availability and centralized policy management

Other options like the Nexus or MDS switches do not serve this unified management function in a UCS deployment.

Cloud-based managementis a core feature of Cisco Merakiswitches and significantly simplifies the device replacement process. When a failed switch is replaced:

The new hardware can be claimed in the Meraki dashboard.

The previously assigned configuration is automatically applied to the replacement device.

This eliminates the need for local reconfiguration and ensures continuity with minimal manual effort.

This centralized approach ensures that configurations are stored securely and consistently applied across devices.

Cisco NX-OSis the operating system specifically developed forCisco Nexus series switches, which are widely used in modern data centers. NX-OS is optimized forscalability, high availability, and virtualization features.

It differs from IOS and IOS XE (used in traditional routers and switches) and IOS XR (used in carrier-grade platforms). NX-OS includes advanced features such as Virtual Port Channels (vPC), FabricPath, and integrated Layer 2/3 capabilities tailored for data center networks.

This content is aligned withIPv4 Addressing Fundamentals, detailed in the FLDTEC course underDevice Configuration and Verification:

Unicast: A unicast address uniquely identifies a single host on anetwork. This is the most common address type used for standard communication between two devices.

Broadcast: Broadcast addresses (e.g., 255.255.255.255 or subnet-specific broadcast) send traffic to all hosts in the network segment. Used for ARP requests and DHCP discovery.

Multicast: Used to deliver a packet to agroup of hostsinterested in the data, without flooding the network like a broadcast. Multicast uses addresses from the range224.0.0.0 to 239.255.255.255.

Loopback: The loopback address (127.0.0.1) is reserved for local testing, ensuring that the TCP/IP stack is working properly without needing to access the network.

When addressing call quality issues between IP phones, theReal-time Transport Protocol (RTP)is the primary protocol to analyze. RTP is responsible for the actual transmission of voice data during a call, and its performance directly impacts call quality.​

Key factors affecting RTP and, consequently, call quality include:​

Packet Loss:Missing packets can lead to audio gaps.

Jitter:Variations in packet arrival times can cause choppy audio.

Latency:Delays in packet delivery can result in noticeable lag.​

Analyzing RTP streams allows technicians to identify these issues and implement appropriate Quality of Service (QoS) measures to mitigate them.​

Incontrast:​

SIP (Session Initiation Protocol):Handles call setup, modification, and teardown but not the media stream.

SCCP (Skinny Client Control Protocol):A Cisco proprietary protocol for signaling, not media transport.

H.323:An older protocolsuite for multimedia communication, encompassing both signaling and media, but less commonly used in modern IP telephony.​Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) – Troubleshooting Methodologie

To back up the startup configuration of a Cisco device to a USB drive, the commandcopy startup-config usbflash0:[filename]is used. This command copies the contents of the startup configuration file stored in NVRAM to a specified file on the USB flash drive. This is particularly useful for creating backups before performing upgrades or replacements.​Option A:Copies the startup configuration to a TFTP server, not a USB drive.

Option B:Attempts to copy from the USB drive to the startup configuration, which is the reverse of the desired operation.

Option D:Copies the running configuration, not the startup configuration, to the USB drive.​

Theshow interface statuscommand offers a succinct overview of switch port characteristics, including:​

Port ID

VLAN assignment

Duplex mode

Speed

Media type​

This command is particularly useful for quickly assessing theoperational status and configuration of switch ports, aiding in troubleshooting and verification tasks.​

In contrast:​

show cdp neighborsdisplays information about directly connected Cisco devices.

show controllersprovides low-level hardware information.

show ip interface briefoffers a summary of IP-related interface information.​

When replacing afabric interconnectin a Cisco Unified Computing System (UCS), the recommended procedure tominimize traffic disruptionis touse the fabric evacuation procedure on the subordinate fabric interconnect. This ensures that traffic is redirected to the other (active) fabric interconnect, allowing the system to maintain connectivity while one interconnect is replaced.

High availability should remain enabled to preserve redundancy.

Powering down both interconnects would cause a complete outage.

Disconnecting cables without graceful evacuation can result in traffic loss.

Theinstall allcommand is the standard method used to install or upgrade Cisco NX-OS software on Nexus switches. This command streamlines the installation process by automating tasks such as verifying the software image, checking for compatibility, and managing the installation of optional packages or SMUs (Software Maintenance Upgrades). It ensures a comprehensive and efficient upgrade process, minimizing the potential for errors.​Cisco

In contrast:​

copy tftp: running-configis used to copy configuration files, not software images.

install kickstartis an outdated command from earlier NX-OS versions.

boot systemsets the boot variable but does not handle the full installation process.​