Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster B Voicemail is working perfectly for users on cluster A Users on cluster B report Message Waiting factor (MWI) lights are not working at all. however they can still send/receive messages. Which action resolves the issue?
A collaboration engineer is troubleshooting MWl issues with Cisco Unity Connection and Cisco UCM. Users report that MWl lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI.Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?
Refer to Exhibit.
An engineer is troubleshooting operation performance in the network. Which account should be taken to restore high availability in the sub cluster?
Which type of SRV record provides the location of Cisco Expressway-E?
An engineer is configuring a Jabber client installation switch for a phone system using Cisco UCM as the registration server, with a softphone control address of 10.0.1.200. and configuration files received from 10.11.20.201 after all previous configurations are cleared. Drag and drop the snippets from the bottom of the image onto the blanks in the image to complete this configuration. Not all options are used.
Refer to the exhibit.
Users connected to the internal network report a “Cannot communicate with the server” error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?
When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?
Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?
An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?
An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”. Which advanced distribute list feature should be used to accomplish this task?
A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report Which set of actions must the engineer perform to find and download the problem report logs?
Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco Unified Attendant Console?
Refer to the exhibit. A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played. Which two actions must the engineer take to resolve the issue? (Choose two.)
A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues How is this issue fixed?
Refer to the exhibit.
Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?
After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses. Which two configuration snippets resolve this issue? (Choose two.)
An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?
An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?
What submits credentials to the LDAP server during a call that uses SAML SSO?
Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?
Refer to the exhibit.
Persistent Chat is configured in the Cisco IM and Presence server using PostgreSQL as the back-end database. Users report that the Chat Rooms icon is missing from their Cisco Jabber clients. Which action should the administrator take to resolve this issue?
Which function of the Cisco IM and Presence high availability solution is true?
Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)
Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?
Refer to the exhibit.
A Jabber user is unable to access voicemail. During troubleshooting, an administrator captures this screenshot. What are the two ways to resolve this issue? (Choose two.)
What prevents toll fraud on voicemail ports?
An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain "domain.com?
An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?
An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)
How is automatic fallback enabled on a Cisco IM and Presence server?
A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?
Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?
An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?
Refer to the exhibit.
An engineer discovers that many international calls were made from Cisco Unity Connection The engineer examines the default transfer Restriction Patterns Which action prevents a voicemail user from transferring calls to international destinations?
An engineer is troubleshooting an issue with Cisco Unity Connection. Users report that they receive a busy tone when they attempt to dial the voicemail pilot number. Which tool must the engineer use to view the activity on the voicemail ports as users try to place calls'
A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external Usages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working Internal chat between clients and chat toward clients is king m home offices using Mobile and Remote Access The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no cation of any traffic What is the cause of the issue?
Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?
Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that 'cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?
An administrator is configuring Cisco Unity Express and is using the default Auto-Attendant script, aa aef Which script parameter prevents the script from transferring callers to external numbers?
An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients. Which snippet will complete the SRV record name _ tcp.example.com?
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.
An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server The engineer created the resource mailboxes and now needs to add impersonation Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?
An engineer needs to configure the cisco unity connection Auto-attendant feature to transfer calls to a specific destination, maintain control of the transfer, and take a defined administrative action upon failure. How is this accomplished?
What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)
An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)
Which SAML component defines the content of data transferred from an IdP to a service provider?
administrator is importing users into Cisco Unity Connection from Cisco UCM. Several user accounts do not appear on the list after the Import Users process is selected Which situation causes this ..?
Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?
An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds How is this issue corrected?
What is a step in the SAML SSO process?
Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.
Refer to the exhibit.
Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error “Push notification settings cannot be configured. 400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?
Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?
Which two steps are needed to configure high availability in Cisco IM and presence? (choose two.)
In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?
When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?
Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)
An engineer is informed that high availability for a Cisco IM and Presence server fails While the engineer examines the Cisco UCM presence redundancy group in the Ul. they discover that the first .. is in the Idle state, and the second node is in the running in backup mode state Which action must the engineer take to place both nodes back in the normal state?
What are two characteristics of HTTPS networking for Cisco Unity Connection? (Choose two)
A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)
An engineer must create a Cisco Jabber installation switch The engineer created the installation file and named it CiscoJabberSetup.msi Which CLI command installs Jabber silently on a Windows machine and deletes any existing bootstrap?
Refer to the exhibit.
Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP. The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is a cause of the issue?
