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CIPS L4M6 Supplier Relationships Exam Practice Test

Demo: 67 questions
Total 226 questions

Supplier Relationships Questions and Answers

Question 1

Stephen Jones is assessing the relationships he has with his supplier base. Which of the following would be drivers for Stephen to adopt a partnership relationship with a supplier?

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

Question 2

What are the relationship characteristics of a Partnership?

Options:

A.

Short-term focus and one-off transactions

B.

An adversarial relationship

C.

Sharing ideas and risk

D.

Focus on price competitiveness

Question 3

Which of the following relationship types require the most investment from the buyer?

Options:

A.

partnership

B.

strategic alliance

C.

single source

D.

adversarial

Question 4

Pablo has run an open- competition to secure a new contract for a supplier of paper for his Birthday Card making company. He has received 10 submissions from various suppliers and needs to put a team together to evaluate the bids. What type of team should Pablo consider?

Options:

A.

A team composed of internal stakeholders

B.

A cross-functional team

C.

A team of procurement experts

D.

A team composed of internal and external stakeholders

Question 5

When overcoming stakeholder resistance in a procurement-led project, which of the following groups would have the highest level of influence on other stakeholders?

    Negative leaders

    Silent opponents

    Supporters

    Promoters

Options:

A.

2 and 3 only

B.

1 and 4 only

C.

1 and 2 only

D.

3 and 4 only

Question 6

The procurement department is sourcing new uniforms for its housekeeping team. Although the housekeeping team in itself doesn’t hold a lot of power within the business, they have a high interest in the activity as it will be them who is wearing the items. When designing the specification, how should the procurement department manage the housekeeping team?

Options:

A.

Keep them satisfied- they will be wearing the uniform so need to be happy with it

B.

Manage them closely- they’re key players in this procurement activity

C.

Keep them informed- it’s important the housekeeping team know what’s going on at each stage of the procurement

D.

Minimal effort is required as they do not hold a lot of power in the business.

Question 7

Which of the following would not affect rivalry in a marketplace? Select TWO.

Options:

A.

industry growth or decline

B.

exit barriers

C.

switching costs

D.

supply chain disruption

E.

legislative changes

Question 8

In a monopoly market, which of the following statements is true?

Options:

A.

bargaining power of suppliers is strong

B.

bargaining power of buyers is strong

C.

There is strong rivalry

D.

There is a threat of new entrants

Question 9

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

Question 10

Cigarettes and alcohol are often described as having an ‘inelastic price’. What does this mean?

Options:

A.

Changes in price will greatly affect how much of the item is bought

B.

Changes in price will not affect how much of the item is bought

C.

The product is subject to high rates of tax

D.

The product is subject to age restrictions

Question 11

Which of the following statements are true regarding the characteristics of a restricted market? Select TWO that apply.

    The marketplace is heavily regulated by Governments and legislation

    Existing suppliers within the marketplace offer excellent services

    There are many suppliers already in operation within the marketplace

    High financial investment is required to enter the marketplace

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

Question 12

You work at XYZ manufacturers and a competitor has just released a rival washing machine to the product that you make. This model is proving popular with customers. What competitive force is at play?

Options:

A.

threat of substitution

B.

threat of new entrant

C.

supplier power

D.

buyer power

Question 13

Within a supplier's terms and conditions, they have a 'mutual termination for convenience' clause, which requires either party to provide 30 days' notice. Before the buyer signed the agreement, a procurement colleague recommended that the buyer should request this be amended to 90 days' notice. Was this amendment the correct thing to do?

Options:

A.

Yes, as this will allow the buyer enough time to mobilize a new contract

B.

Yes, as the buyer will then be responsible for providing additional business to the supplier

C.

No, as this will be in breach of statutory contract law requirements

D.

No, as this will guarantee a hostile end to the buyer-supplier relationship

Question 14

Which of the following are examples of a collaborative partnering relationship? Select TWO that apply.

Options:

A.

Adversarial

B.

Transactional

C.

Arm's length

D.

Co-destiny

E.

Strategic alliance

Question 15

A competitive advantage can be gained by doing what?

Options:

A.

Increasing your prices

B.

Engaging in market research

C.

Building better relationships with primary stakeholders

D.

Completing formal tenders for all buying requirements

Question 16

Which of the following are the stages of team development?

Options:

A.

Starting, forming, benchmarking, performing

B.

Forming, storming, norming, performing

C.

Beginning, working, reviewing, performing

D.

Introducing, forming, managing, performing

Question 17

Danny is procuring a new IT software, which he doesn’t know much about. He has done a bit of research on the internet but is still unsure how much he can expect to pay. What should be Danny’s next step?

Options:

A.

Issue a RFI

B.

Issue a RFQ

C.

Issue an ITT

D.

Issue an OJEU

Question 18

A textile company is purchasing a new item which is low value. This item is likely never to be required again by the company and is widely available from many different suppliers. Which commercial relationship type would be most effective for the buyer to choose?

Options:

A.

Adversarial

B.

Closer tactical

C.

Outsourcing

D.

Partnership

Question 19

Which of the following factors would you use to analyse the macro-environment? Select THREE.

Options:

A.

social

B.

cultural

C.

political

D.

philosophical

E.

legislative

Question 20

The ABC Analysis, also known as the Pareto Analysis, is a technique that can be used by procurement to which purpose?

Options:

A.

supplier positioning

B.

cost analysis

C.

relationship spectrum

D.

cost engineering

Question 21

A partnership approach to a buyer-supplier relationship, as opposed to a traditional adversarial approach, would have which of the following characteristics?

Options:

A.

Greater levels of transparency

B.

Increased supplier contractual terms

C.

Specifications designed by the buyer

D.

Shared cost benefits

Question 22

A vehicle company has a partnering relationship with the manufacturer of its engines. The manufacturer is considered a key partner and is already involved in product development at the vehicle company in several strategic projects. The car company and engine manufacturer have integrated systems for a just-in-time (JIT) delivery. Is this an example of a significant integration partnership?

Options:

A.

No, it is an example of a less time-intensive partnership

B.

No, as there is a short-term focus on the relationship

C.

Yes, as this is an example of a target costing approach

D.

Yes, because it includes elements of joint product development

Question 23

A buyer is intending to purchase a new product for their business; however, the market has a large number of suppliers. What would be the most beneficial way for them to initially narrow down the supply options?

Options:

A.

Look at lowest-cost suppliers only

B.

Predefine minimum standards suppliers must meet

C.

Go only to companies they have bought other products from

D.

Preselect companies who have the largest market share

Question 24

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

Options:

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

Question 25

Which of the following are typical examples of partnering between companies? Select the TWO that apply.

Options:

A.

Sole trader

B.

Limited company

C.

Joint venture

D.

Strategic alliance

E.

Public limited company

Question 26

ABC is a company which sources a vital component from a supplier. There are only a few suppliers in the industry and without this component, ABC would not be able to produce their final product. What type of relationship should ABC seek to develop with their supplier?

Options:

A.

outsource

B.

strategic alliance

C.

transactional

D.

arms length

Question 27

Lee is a procurement manager at Real Pirates Ltd and he has a contract with Peg Leg Industries for the supply of fake, wooden legs for his team of Pirates. Real Pirates Ltd have been working with Peg Leg Industries for almost 10 years but recently Lee has discovered he will need to terminate the contract due to ‘Contract Frustration’. What could be the reason for this?

Options:

A.

The supplier has committed a material breach

B.

An unexpected incident has occurred beyond anyone’s control

C.

The supplier has become insolvent

D.

The supplier has leaked confidential information about Real Pirates Ltd to a competitor

Question 28

Which of the following is characteristic of an adversarial relationship?

Options:

A.

The communication is always poor

B.

The price is more important than the quality of the product

C.

They are only used for one-off purchases

D.

The outcome of the deal is more important than the long term relationship

Question 29

A category buyer, managing an outsourcing project, is aware of the commercially sensitive nature of the project and wishes to adopt an accommodating approach to managing conflict amongst key stakeholders. Is this the correct approach?

Options:

A.

No, as the category manager has a low concern for others and a low concern for themselves

B.

Yes, as the category manager has a high concern for others and a high concern for themselves

C.

No, as the category manager has a high concern for themselves and low concern for others

D.

Yes, as the category manager has a low concern for themselves but high concern for others

Question 30

Mandy is looking to source windows and doors for a new build apartment block. She has done some initial research and has discovered that there are many suppliers in the marketplace that can supply the items she needs. As it is a high-value project she is thinking of running a formal tender. What should be Mandy’s first step?

Options:

A.

Run an open competition – send out an ITT

B.

Run a restricted competition – send out a PQQ

C.

Run an open competition – send out a RFQ

D.

Run a restricted competition- send out a RFI

Question 31

A partnership was created between a company and one of its local suppliers when the managing directors of each company met and thought partnering could be a good idea. No other departments were included in the discussions. The partnership has been in place for over a year, but neither of the companies has achieved any additional benefits. The company has been unable to offer any increased business to the supplier, and the supplier has been unable to improve on the quality of its products. The partnership is going to be terminated. What is a possible main reason for the failure of the partnership?

Options:

A.

Poor planning

B.

Market changes

C.

Distance barrier

D.

Cultural differences

Question 32

In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier. Which of the following could be used? Select THREE

Options:

A.

Intranet

B.

Tradeshows

C.

OJEU

D.

Internal stakeholders’ knowledge

E.

Procurement Platforms

Question 33

A low-cost fashion retailer based in Europe is looking at adding value in their procurement activities. The retailer buys clothing for re-sale with a very small profit margin applied, relying on volume salesto make profit. Which of the following added-value approaches will be the most critical for the procurement team of the retailer to focus on with their supply chain?

Options:

A.

Quality enhancement

B.

Price management

C.

Improving timescales

D.

Reduction of inventory

Question 34

A partnership between a software development company and a software supplier has recently been created. In order for the partnership to be successful, what is a critical action to take in the early stages of their relationship?

Options:

A.

Define the standards both parties are expected to meet

B.

Look at costing models

C.

Promote the new partnership

D.

Complete audits on the performance of both parties

Question 35

Is it correct to suggest that the sole objective of partnership sourcing is to achieve the lowest acquisition cost?

Options:

A.

Yes, the concept of 'lowest acquisition cost' focuses on collaboration just like partnership sourcing does

B.

Yes, because the concept of 'lowest acquisition cost' ignores the quoted price and focuses on long-term cost factors

C.

No, because partnership sourcing considers 'lowest acquisition cost' together with aspects of supplier partnerships

D.

No, partnership sourcing is not applicable in one-off capital purchases where the concept of 'lowest acquisition cost' applies

Question 36

David is sourcing a new cleaning contract as he is not impressed with his current cleaning company’s performance. He believes that his current supplier has been overcharging him, and due to budget cuts, he is keen to secure a lower price than what he is paying now. His Manager has suggested using an e-auction as the procurement method. Is this the correct way forward?

Options:

A.

Yes- an e-auction is an electronic system so it will be easy for David to compare bids

B.

Yes- an e-auction will allow David to secure the lowest possible price

C.

No- a reverse e-auction would be more suitable as it will secure the lowest price

D.

No- a reverse e-auction will ensure only high quality suppliers bid for the opportunity

Question 37

In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardized. Is this TRUE or FALSE?

Options:

A.

False, the product is in a supply market which is highly complex and the product is of low importance

B.

False, the product is in a supply market which is highly complex and the product is of high importance

C.

True, the product is in a supply market which is of low complexity and the product is of high importance

D.

True, the product is in a supply market which is of low complexity and the product is of low importance

Question 38

Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket’s profitability. What should Sandra do first?

Options:

A.

Obtain business approval to terminate the contract

B.

Develop an exit strategy

C.

Review the market and look for an alternative supplier

D.

Give written notice to the supplier of plans to terminate

Question 39

A printing company is seeking to start developing a digital solution for its customers. They will need to outsource this element of the business as it is not an area they have worked in. What would be the most effective way for them to approach the market for a digital partner?

Options:

A.

Cost-based review of the market

B.

Review existing suppliers only

C.

Early engagement with the whole market

D.

Pre-define all requirements before approaching the market

Question 40

A 'restricted market' is likely to arise when the entry costs for new suppliers are prohibitively high, and levels of market profitability amongst existing suppliers may be relatively low. Is this a true statement?

Options:

A.

No, entry costs are low in all markets due to technology, and this is increasing profitability significantly

B.

Yes, these markets usually have only a small number of competent and capable suppliers

C.

No, usually these markets have a regular flow of new suppliers entering them

D.

Yes, new entrants are low; however, due to high competition, profit levels are always very high

Question 41

Rachel and Jacky work in the procurement department of Foddy Foods Ltd. They have been told by their CEO to build better relationships with strategic suppliers as this will create value for money for the company. In what ways can value for money be achieved by building strong relationships with suppliers? Select TWO.

Options:

A.

Better payment terms

B.

Reduction of waste

C.

Innovation developed as part of collaborative projects

D.

Reducing costs

Question 42

In the 1990s, a manufacturer of portable music players partnered with a mini-disk producer. The aim of the partnership was to reduce the size and cost of the devices and enhance flexibility. Sales of the product after launch were low due to a competitive launch of small digital players, which offered better flexibility to customers at a comparable price. The partners suffered substantial loss and never recovered the investment. In order to mitigate the risk described, what should both partners have considered before investing in the product? Select the TWO that apply.

Options:

A.

Fast charging markers

B.

Customer price expectation

C.

New substitute technology

D.

Cost of investment

E.

Legal implication of partnering

Question 43

Philip is working with a supplier where the annual spend is low but the market risk is high. What portfolio analysis category would be appropriate?

Options:

A.

Strategic

B.

Leverage

C.

Non-critical

D.

Bottleneck

Question 44

Which one of the following is an advantage of early supplier involvement?

Options:

A.

Supplier is responsible for all intellectual property risks

B.

Large investment in supplier communications

C.

Understanding of supplier capabilities

D.

No need for supplier non-disclosure agreements

Question 45

Which of the following relationship types are listed on the relationship spectrum?

    Partnership

    Contractual

    Transactional

    Conspiratorial

Options:

A.

2 and 3 only

B.

1 and 3 only

C.

1 and 2 only

D.

2 and 4 only

Question 46

Under which circumstances would a partnership sourcing approach be used?

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

1 and 4 only

D.

2 and 4 only

Question 47

A company is relocating its manufacturing base to a low-cost country and is considering a partnership with a local supplier for its key components rather than a tender process. Although there are some concerns regarding confidentiality and component competitiveness, the procurement director is recommending a partnership strategy to the board of directors. The recommendation is based on a range of advantages including, but not limited to, gaining local market knowledge. Is this a valid recommendation?

Options:

A.

No, because confidentiality risk will be higher in a partnership

B.

Yes, as intellectual property costs will be lower in a partnership

C.

No, local market knowledge is guaranteed in a tender process

D.

Yes, as investment costs can be shared in a partnership

Question 48

Which of the following relationship types are characterised by low levels of trust? Select TWO options

Options:

A.

Adversarial(Correct)

B.

Arm's Length

C.

Outsourced

D.

Single- Sourced

E.

Partnership

Question 49

Hungry Sandwich Co. produces over 5,000 freshly made sandwiches on-site every day. The main ingredient that Hungry Sandwich Co. buys is bread. It is the item they spend the most money on, and they have a long-term partnership agreement with a local bakery to manufacture and supply fresh bread every morning. Using a supplier positioning matrix, which is the appropriate category for bread for Hungry Sandwich Co.?

Options:

A.

Non-critical

B.

Bottleneck

C.

Abundant

D.

Strategic

Question 50

Achieving value for money can often be described as the three Es? What are these?

Options:

A.

Ethics, Environment, Economy

B.

Economy, Efficiency, Environment

C.

Efficiency, Economy, Ethics

D.

Effectiveness, Efficiency, Economy

Question 51

Which one of the following would constitute a succession issue when terminating a relationship?

Options:

A.

Processing penalties

B.

Deletion of old specifications

C.

Payment of old invoices

D.

Continuity of supplies

Question 52

Joseph works as a category manager for a large electricity supply company. His company is one of six electricity companies in the country. All have a high annual spend on the same specifications of cable. There are only five cable manufacturers capable of supplying the cables. Joseph has established all the suppliers use the same raw materials using the same types of manufacturing lines. Prices tendered by all suppliers are very similar. After paying for the cable, Joseph’s company spends an additional 25% on moving and installing the cable. In order to enable Joseph to gain advantage over the other electricity companies, which type of supplier relationship should he adopt?

Options:

A.

Single-sourced

B.

Closer tactical

C.

Transactional

D.

Partnership

Question 53

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyze its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

Options:

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

Question 54

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyse its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

Options:

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

Question 55

A large construction group has a critical contract with a brick supplier. This represents high-value spend and the contract has a five-year duration. What type of commercial relationship would be the most appropriate?

Options:

A.

Partnership

B.

Transactional

C.

Closer Tactical

D.

Outsourcing

Question 56

When is partnering a particularly suitable approach to sourcing?

Options:

A.

High-risk contracts

B.

Low-cost items

C.

Large supply bases

D.

Common and repetitive items

Question 57

Which of the following would be benefits of partnership sourcing? Select TWO that apply.

Options:

A.

Reduction in inflation

B.

Reduction in costs

C.

No need for contracts

D.

Reduction in stakeholder numbers

E.

Continuity of supply

Question 58

Which of the following describes differentiation as a method of competitive advantage?

    A company that sets out to be the lowest-cost producer in the market

    A company that will seek to be unique in a way that is valued by buyers

    A company producing a standard or budget cost product

    A company producing a product that attracts a premium price charge

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

Question 59

In an oliogopy market, what would a regulator do?

Options:

A.

prevent price fixing and collusion

B.

stop the market becoming a monopoly

C.

ensure value for money for buyers

D.

ensure health and safety standards

Question 60

Richie has come up with a new idea for sourcing items for the business but feels that it will have mixed reviews within the team. He thinks that some people will be in favour of the idea, and some will beagainst it. He doesn’t think the CEO will have a strong opinion either way. In order to decide whether to put a business case together and present his idea to the CEO- what should Richie do?

Options:

A.

Cost Analysis

B.

Make vs Buy Analysis

C.

Force Field Analysis

D.

Value Engineering Analysis

Question 61

Which of the following are characteristics that differentiate between a partnership relationship and traditional contracting relationships? Select THREE.

Options:

A.

Lower costs

B.

No tender process

C.

Early supplier involvement

D.

Supplier KPIs

E.

No defined end period

Question 62

A large office orders weekly from a stationery supplier. The items are low cost and if the delivery is a day late it does not affect the running of the office. Where would this supplier be positioned in a supplier matrix?

Options:

A.

Routine

B.

Leverage

C.

Critical

D.

Bottleneck

Question 63

Construct Builders Ltd works very closely with a supplier called Solid Timber Co on house-building projects. They have a very close working relationship, sharing investment, setting pricing levels, and looking at sharing resources. The two companies also work closely together to set strategic directionsand explore new markets for long-term growth. There is no formal contract in place between the two companies. Using the relationship spectrum, what relationship does this scenario best describe?

Options:

A.

Constructive

B.

Transactional

C.

Co-operative

D.

Partnership

Question 64

In a partnership who is responsible for decision making?

Options:

A.

The project steering committee

B.

Both the supplier and the buyer

C.

The buyer

D.

The supplier

Question 65

A local council requires facilities management services for ten schools based in their region. This service is a high spend, high risk, critical contract. Which sourcing approach would be the most appropriate?

Options:

A.

Request for quotation

B.

Competitive tendering

C.

Statement of source requirements

D.

Direct negotiation

Question 66

A confectionery company has a portfolio of different items to sell. Their most popular product is the chocolate brownie cake, but they have begun to trial sales of cereal bars, granola cereal, and chewing gum. As a high-quality producer in a competitive market, the company requires effective supplier sourcing arrangements. Which ONE of the following product lines would be the most suitable for partnership sourcing?

Options:

A.

Chocolate brownie cake

B.

Chewing gum

C.

Cereal bars

D.

Granola cereal

Question 67

Red Ltd and Blue Ltd have had a disagreement over a high value project they have been partnering on. They have been unable to resolve the issues inhouse and Red Ltd has suggested Mediation as an option. Is this a good option?

Options:

A.

Yes- mediation involves a neutral third party and gets both parties to attempt to reach a compromise

B.

Yes- mediation means the buyer and supplier agree to accept a third party’s decision which will solve the disagreement issues

C.

No- it would be better to solve the disagreement in-house

D.

No- mediation could have a negative impact on the companies’ reputation

Demo: 67 questions
Total 226 questions