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CIPS L4M6 Supplier Relationships Exam Practice Test

Demo: 18 questions
Total 120 questions

Supplier Relationships Questions and Answers

Question 1

In a monopoly market, which of the following statements is true?

Options:

A.

bargaining power of suppliers is strong

B.

bargaining power of buyers is strong

C.

There is strong rivalry

D.

There is a threat of new entrants

Question 2

A company has just hired a new cleaning firm to clean their offices. The specification for the clean was detailed in an appendix in the contract and included a list of pre-approved products that the cleaning firm should use. The cleaners that were sent to site had not read the contract and therefore did not use the appropriate products. What is the reason for the failure of this?

Options:

A.

Poor communication

B.

Miscommunication

C.

Distortion of the facts

D.

Communication overload

Question 3

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

Options:

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

Question 4

What is value mapping?

Options:

A.

Analysing the costs that go into making a product

B.

Creating value through the elimination of waste and operational inefficiencies

C.

Segmenting suppliers based on the value they bring to the company

D.

Make vs Buy decision

Question 5

A supplier is working with a buyer who represents a large percentage of his business. Without this particular buyer, the supplier would likely go out of business. There has been a dispute in the last invoice which the buyer is not happy about. What technique should the supplier use when talking to the buyer about this?

Options:

A.

Competing- the supplier needs to earn more money as they are struggling financially

B.

Avoiding- the supplier should avoid talking with the buyer as this may result in conflict

C.

Accommodating- the supplier should show a large degree of co-cooperativeness as the buyer is important to their survival

D.

Accepting – the supplier should accept that conflict should sometimes occur in buyer: supplier relationships and work hard to avoid them

Question 6

Red Manufacturing work with around 40 different suppliers. One of these suppliers is Blue Business. Red Manufacturing order regularly from Blue Business, and have never had any issues with their performance. The materials Blue Business supply are of low value and there are several other suppliers of these materials in the market. What type of relationship should Red Manufacturing seek to have with Blue Manufacturing?

Options:

A.

partnership

B.

single-source

C.

arms-length

D.

adversarial

Question 7

Janet runs a factory which produces 1 million bread rolls every day. It requires a large amount of flour, and for this to be delivered regularly- in time with manufacturing operations. There are very few suppliers in the market place that can deliver the quality of flour Janet requires in the quantities required. Janet has just established a contract with Friendly Flour Limited - what type of supplier is Friendly Flour Limited to Janet?

Options:

A.

bottleneck

B.

strategic

C.

routine

D.

leverage

Question 8

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

Options:

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

Question 9

Tim manages the procurement department at a large retailer. He wants to ensure that his team are achieving value for money in their procurement activities. Which of the following should Tim set up?

Options:

A.

ITT

B.

Audit

C.

Framework

D.

Contract

Question 10

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

Question 11

Partnership relationships are long-term relationships without a defined end period. Is this statement TRUE?

Options:

A.

No- partnerships should have end dates so both parties have a way out if things don’t work out

B.

No- partnerships have end dates as they are contractual relationships

C.

Yes-partnerships do not have end dates because they involve significant investment

D.

Yes- partnerships do not have end dates because there is never a contract involved

Question 12

Which of the following are elements of a business that can develop a company's competitive advantage? Select THREE.

Options:

A.

cost focus

B.

cost leadership

C.

human resource management

D.

organisation culture

E.

natural resources

Question 13

Francisco has entered a partnership with Pedro, who is a key supplier, and wants to ensure that the partnership achieves all of Francisco’s goals. As well as qualitative and quantitative KPIs, what other measures could Francisco take to ensure the partnership is a success?

Options:

A.

Do frequent appraisals on the supplier

B.

Conduct regular audits

C.

Ensure there is a damages clause in the contract

D.

Threaten the supplier with termination if he underperforms

Question 14

Which of the following are not a valid reasons to terminate a relationship with a supplier? Select TWO.

Options:

A.

The supplier suddenly increases prices

B.

The supplier made one late delivery

C.

Supply base rationalisation

D.

The supplier becomes insolvent

E.

The supplier has a change in senior management

Question 15

Why is it more difficult for buyers in the public sector to build relationships with suppliers?

Options:

A.

Buyer power is weak in the public sector

B.

Buyer power is strong in the public sector

C.

There are regulations prohibiting public sector buyers from developing relationships

D.

There are regulations that state competitive tender processes must be undertaken regularly

Question 16

Robbie is a procurement manager at a public sector organisation. He is running a tender which is worth £2m and so will advertise this on OJEU. His manager has reminded Robbie to include CPV codes on the tender. What purpose would this serve?

Options:

A.

To ensure suppliers know the deadline for tender submission

B.

To ensure suppliers can find the opportunity

C.

To ensure more suppliers bid for the tender

D.

To ensure only qualified suppliers bid for the tender

Question 17

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

Options:

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

Question 18

Beyond Say is a manufacturer of diamond rings. It sources a lot of different parts to create its products including diamonds, gold, cardboard boxes for the rings to go in, as well as stationary and copier paper for the offices. Although it doesn't buy many diamonds, these represent a large part of Beyond Say's spend. Which category of spend would diamonds represent?

Options:

A.

Option

B.

Option

C.

Option

D.

It isn't possible to tell

Demo: 18 questions
Total 120 questions