Avaya 77201X Avaya IP Office Platform Implement Certified Exam Exam Practice Test

Resilience in Server Edition ensures continuity of service if the Primary Server fails. Option A, "Secondary Server," is the required component, acting as a failover system that takes over call processing and management if the Primary Server becomes unavailable. This setup is a key feature of Server Edition’s high-availability design. Option B (Expansion System) adds capacity but does not provide resilience. Option C (Voicemail Pro Server) enhances voicemail but isn’t tied to core resilience. Option D (Application Server) supports additional applications (e.g., one-X Portal) but isn’t required for failover.References: Avaya IP Office Server Edition Resilience Configuration Guide.

The default port for TFTP (Trivial File Transfer Protocol) on IP Office is 69 (Option C), used for phone firmware updates (e.g., 1600 series). Option A (21) is FTP, Option B (23) is Telnet, andOption D (161) is SNMP.References: Avaya IP Office IP Endpoint Configuration Guide.

Server Edition supports up to 148 Expansion Systems (Option C) in addition to the Primary and Secondary Servers, allowing massive scalability up to 2500 users. Options A, B, and D do not match the documented limit.References: Avaya IP Office Server Edition Deployment Guide.

In an Avaya IP Office Server Edition deployment, the IP Office Manager is a Windows-based application used for system configuration and management. It must be installed on a separate PC, not on the Primary Server itself, to allow administrators to connect to and manage the Server Edition system remotely or locally. Option A (Voicemail Pro) can be installed on the Primary Server or a separate server, depending on the deployment. Option C (Web Manager) is a browser-based tool accessible from any device, not requiring a separate PC installation. Option D (one-X Portal) is typically hosted on the Application Server, not a separate PC for management purposes.References: Avaya IP Office Server Edition Installation Guide, IP Office Manager Administration Guide.

The "Receptionist" license (Option C) enables the SoftConsole application for receptionist duties, such as call handling and transfers. Option A (Power User) is for mobility, Option B (Office Worker) for one-X Portal, and Option D (Teleworker) for remote deskphones—not receptionist features.References: Avaya IP Office Licensing Guide.

Avaya J100 series IP phones (e.g., J169, J179) use SIP and require an HTTP/HTTPS server to download firmware and configuration files during registration (Option C). This can be hosted on the IP Office system or an external server. Options A and B are control units that support the phones but aren’t the specific requirement. Option D (Voicemail Pro) is unrelated to phone registration.References: Avaya IP Office J100 Series Configuration Guide.

The default system password for IP Office Server Edition is "password" (Option A), used for initial administrative access (e.g., Web Control). Options B, C, and D are either OS-level or unrelated defaults.References: Avaya IP Office Server Edition Installation Guide.

The IP500 V2 control unit is versatile, supporting multiple trunk types depending on installed cards. Option D, "All of the above," is correct because it supports:

SIP Trunks(via IP networking and licensing),

Analog Trunks(via analog trunk cards like ATM4),

PRI Trunks(via PRI daughter cards like PRI 30 E1).This flexibility makes the IP500 V2 suitable for various telephony environments, from traditional PSTN to modern VoIP. Options A, B, and C are individually true but incomplete without acknowledging all supported types.References: Avaya IP Office IP500 V2 Installation Manual, Trunk Configuration Guide.

The default SNMP port on IP Office is 161 (Option A), per the SNMP standard for monitoring. Option B (162) is for SNMP traps, Option C (5060) is for SIP, and Option D (8080) is for web services.References: Avaya IP Office SNMP Configuration Guide.

The default username for IP Office Server Edition Web Control is "Administrator" (Option B), used for initial access to the server’s administrative interface. Option A (admin) is used in other contexts, Option C (root) is for Linux-level access, and Option D (security) is a password, not a username.References: Avaya IP Office Server Edition Installation Guide.

The "Power User" license (Option A) enables the Mobile Worker feature, allowing users to use softphones (e.g., Equinox) and mobility features remotely. Option B (Teleworker) is for remote deskphones, Option C (Office Worker) lacks full mobility, and Option D (Mobile User) is not a standard license type.References: Avaya IP Office Licensing Guide.

Avaya IP phones on IP Office support up to 12 call appearances (Option C), allowing multipleactive or held calls to be displayed, depending on the phone model (e.g., J169). Options A, B, and D are incorrect limits.References: Avaya IP Office IP Endpoint Configuration Guide.

IP Office Server Edition supports up to 2500 IP endpoints (Option D), including IP phones and softphones, matching its user capacity in a fully expanded deployment. Options A, B, and C are lower limits for smaller configurations.References: Avaya IP Office Server Edition Capacity Guidelines.

The default port for SMTP in Voicemail Pro is 25 (Option A), used for sending voicemail-to-email notifications. Option B (110) is POP3, Option C (143) is IMAP, and Option D (587) is an alternative SMTP port—not the default.References: Avaya IP Office Voicemail Pro Administration Guide.

The "Teleworker" license (Option B) enables features for remote deskphone users, such as VPN phone support. Option A (Power User) is for mobility/softphones, Option C (Office Worker) for one-X Portal, and Option D (Mobile User) is not a standard license.References: Avaya IP Office Licensing Guide.

The IP500 V2 supports up to 16 analog trunks (Option D) using four ATM4 cards (4 ports each) in its expansion slots. Options A, B, and C represent partial configurations.References: Avaya IP Office IP500 V2 Installation Manual.

"Group Login/Logout" (Option B) enables users to dynamically join or leave multiple hunt groups using feature codes or phone buttons, ideal for flexible staffing. Option A (Hot Desking) is for logging into different phones, Option C (Call Pickup) is for answering others’ calls, and Option D (Mobile Twinning) is unrelated to hunt groups.References: Avaya IP Office Hunt Group Configuration Guide.

Call Transfer (Option A) allows a user to send a call to another extension using a phone button or feature code. Option B answers ringing calls, Option C parks calls for retrieval, and Option D barges into calls—not transferring.References: Avaya IP Office Feature Code Guide.

The "Line Group ID" in IP Office groups trunks (e.g., SIP, PRI) for call routing purposes (Option B), used in ARS (Automatic Route Selection) or short codes to direct outgoing calls. Option A is unrelated to trunks, Option C applies to extensions, and Option D is for hunt groups—not line groups.References: Avaya IP Office Trunk Configuration Guide.

Call Park (Option B) allows a user to park a call in a "slot" and retrieve it from another phone using a park code or button. Option A answers ringing calls, Option C transfers calls, and Option D holds calls—not retrieving parked ones.References: Avaya IP Office Feature Code Guide.

Automatic Route Selection (ARS) (Option B) routes outgoing calls based on dialed numbers, selecting the appropriate trunk (e.g., SIP, PRI) using short codes and Line Group IDs. Option A is for Voicemail Pro, Option C is for hunt groups, and Option D is for SSA—not ARS.References: Avaya IP Office ARS Configuration Guide.

SoftConsole is a PC-based application for IP Office, typically used by receptionists or operators to manage calls. Option A, "SoftConsole works in conjunction with physical telephone," is correctbecause it complements a physical IP Office phone, providing a graphical interface to handle call transfers, hold, and directory lookups while relying on the phone for audio. Option B is incorrect as SoftConsole is Windows-based, not Linux. Option C (VoIP) is misleading; SoftConsole manages calls but does not provide VoIP audio itself. Option D is wrong as SoftConsole supports a single user per instance, but multiple instances can run if licensed, not limited to two.References: Avaya IP Office SoftConsole User Guide.

The IP500 V2 supports analog extensions via the "Phone 8" card (Option B), which provides 8 analog ports for devices like single-line phones or fax machines. Option A (TCM8) supports digital stations (e.g., Avaya 9500 series), Option C (DS16) is for digital extensions, and Option D (ATM4) is for analog trunks, not extensions.References: Avaya IP Office IP500 V2 Installation Manual.

IP Office supports up to 128 simultaneous conference channels (Option B), allowing multiple conference calls with a total of 128 participants across all conferences. This requires sufficient hardware and licensing. Options A, C, and D exceed or fall short of this limit.References: Avaya IP Office Conference Configuration Guide.

The VCM32 card (Voice Compression Module) on the IP500 V2 supports up to 32 simultaneousVoIP calls (Option B), such as IP phone or SIP trunk calls, depending on codec and bandwidth. Options A, C, and D reflect incorrect capacities for a single VCM32.References: Avaya IP Office IP500 V2 Installation Manual.

In IP Office, hunt groups can have their own voicemail mailboxes. When a call overflows from one hunt group to another and then goes to voicemail, it is typically sent to the mailbox of the last hunt group in the chain unless otherwise configured. Option C, "The second hunt group extension group mailbox only," is correct because the call ends up being handled by the second hunt group’s voicemail when it overflows and no one answers. Option A is incorrect as the first group is bypassed. Option B is wrong because calls don’t split across multiple mailboxes in this scenario. Option D (general sampling mailbox) is not a standard feature for this call flow.References: Avaya IP Office Hunt Group Configuration Guide.

Mobile Twinning (Option B) allows a user to link their IP Office extension to an external number (e.g., a mobile phone), so calls ring both devices simultaneously or sequentially. This is distinct from Option A (Call Forwarding), which redirects calls to another internal extension or voicemail, not typically an external number without additional setup. Option C (Remote Call Forward) is not a standard IP Office term, and Option D (Call Diversion) is a synonym for forwarding but less specific to external numbers.References: Avaya IP Office Mobile Twinning Configuration Guide.

Avaya IP Office Web Manager (Option B) is a browser-based tool for configuring and managing Server Edition systems, offering an alternative to IP Office Manager. Option A is for Voicemail Pro, Option C is for SSA or third-party tools, and Option D is handled by Manager or HTTP provisioning.References: Avaya IP Office Web Manager Guide.

The Avaya IP Office Contact Center (Option B) enhances IP Office with advanced call routing (e.g., skills-based), agent management, and detailed reporting for contact center operations. Option A is for Voicemail Pro, Option C is for Manager, and Option D is for SSA.References: Avaya IP Office Contact Center Guide.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.