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  4. 72301X - Avaya Aura Communication Applications Support Certified

Avaya 72301X Avaya Aura Communication Applications Support Certified Exam Practice Test

Demo: 14 questions
Total 95 questions
Get 72301X Full Access Download 72301X PDF

Avaya Aura Communication Applications Support Certified Questions and Answers

Question 1

On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?

Options:

A.

webrtctrace on

B.

traceWEBRTC

C.

traceHTTP

D.

traceSBC

Question 2

Refer to the exhibit.

SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).

Based on the exhibit, which statement about the message flow is true?

Options:

A.

Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager.

B.

Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.

C.

The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border

Controller for Enterprise.

D.

Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for

Enterprise.

Question 3

A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?

Options:

A.

Use Avaya Aura® System Manager web GUI to access the Breeze < Server Administration, and edit the

Server Instance.

B.

Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.

C.

Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.

D.

Use SSH to Avaya Breeze ™, and run SMnetSetup.

Question 4

Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

Options:

A.

WCF

B.

ASAI/TSAPI

C.

DMCC/TSAPI

D.

TR87

Question 5

A customer called in stating that none of their users can IM or see each other’s Presence. After

troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?

Options:

A.

Use SSH to Avaya Breeze ™, and run SMnetSetup.

B.

Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table.

C.

Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.

D.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.

Question 6

Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail

messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.

How would you restore the trunks to in-service status?

Options:

A.

Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.

B.

SSH to AAM, and execute therelease trunks allcommand.

C.

SSH to AAM, and execute therelease trunkcommand.

D.

Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click on the Release button.

Question 7

You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.

How can the application processes be started?

Options:

A.

SSH to Avaya Breeze ™, and execute thestart –acommand.

B.

SSH to Avaya Breeze ™, and execute theservice presence startcommand.

C.

Accept Service on the cluster using Avaya Aura® System Manager web GUI.

D.

SSH to Avaya Breeze ™, and execute theservice ps startcommand.

Question 8

Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is

true?

Options:

A.

An RTP media stream will always bypass an SBCE.

B.

An RTP media stream will only flow through the SBCE if it is encrypted.

C.

An RTP media stream will transcode the codec as it flows the SBCE.

D.

An RTP media stream will typically flow through the SBCE.

Question 9

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.

Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze ™ will send to

AAMS via Avaya Aura® Session Manager (SM)?

Options:

A.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Attributes.

B.

Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file.

C.

Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

D.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Avaya Aura® Media Server.

Question 10

Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose

identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).

How does AAM get a copy of the Trusted SMGR CA Certificate?

Options:

A.

The certificate is retrieved from SMGR automatically when AAM services are started.

B.

The certificate needs to be manually installed.

C.

The certificate installs as a result of running ‘initTM –f’.

D.

The certificate installs as a result of the enrollment process.

Question 11

Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)

Options:

A.

ICE

B.

SRTCP

C.

TURN

D.

HTTPS

E.

STUN

Question 12

In which way can you check if the Avaya Aura® Messaging (AAM) server is using the correct certificate?

Options:

A.

Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates

B.

Using AAM SMI, navigate to Messaging > Software Management > Software Verification

C.

Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates

D.

Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application

Certificates

Question 13

You need to make a traceSBC in order to find a SIP trunk issue.

After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

Options:

A.

traceSBC -trunk

B.

su sroot, then enter and finally enter traceSBC -now

C.

su root, then enter and finally enter traceSBC

D.

traceSBC -now

E.

sudo traceSBC

Question 14

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

Options:

A.

A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP

device (without an Avaya Aura® Communication Manager profile).

B.

A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).

C.

A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).

D.

A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

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Demo: 14 questions
Total 95 questions
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