Avaya 71801X Avaya Messaging Support Certified Exam Exam Practice Test

Avaya IX™ Messaging supports various deployment options to cater to different organizational needs and preferences. The supported deployment options include:

• Microsoft Azure cloud compute hosting (full or hybrid): This option allows for the deployment of Avaya IX™ Messaging on Microsoft Azure, providing flexibility in terms of scaling and managing resources.
• Avaya Converged Platform turnkey appliance with pre-installed VMware: Avaya offers a turnkey appliance that comes with pre-installed VMware, simplifying the deployment process and ensuring compatibility.
• A customer provided virtualized server: Customers have the option to deploy Avaya IX™ Messaging on their own virtualized servers, offering control over the infrastructure and customization.

These options provide the flexibility to choose a deployment that best fits the organization’s infrastructure and strategic goals.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources. For the most accurate and detailed information, please refer to the official Avaya documentation and support resources13.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.

For Avaya IX™ Messaging, the recommended hardware requirements are designed to ensure optimal performance and reliability. The following statements are true:

A.Configure the CPU for Performance mode in the server’s BIOS settings: This ensures that the CPU operates at the best possible performance level, which is crucial for handling the demands of Avaya IX™ Messaging.

B.All processors are to be Intel® 2.0 GHz or better: A minimum processor speed of 2.0 GHz is required to meet the demands of Avaya IX™ Messaging, ensuring efficient processing of tasks.

E.All hard drives must be high performance, server grade drives: High-performance, server-grade drives are necessary to handle the intensive read/write operations and provide the reliability needed for Avaya IX™ Messaging’s data storage requirements.

References: These recommendations are based on Avaya’s official support documents and product specifications, which detail the hardware requirements for Avaya IX™ Messaging installations123.

In Avaya IX™ Messaging High Availability configurations, the license management is designed to ensure system functionality across all servers. The primary voice server holds the main license and acts as the primary holder, ensuring that the entire system is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is responsible for copying the license file to all voice servers, which includes the secondary and consolidated servers. This process is crucial for maintaining a consistent and secure licensing state across the high availability setup. The license files on these servers are permanent and do not expire, providing stability and reliability in the system’s operation.

Basic Unified Messaging (UM) via SMTP Forwarding has the following functions:

• Voice and fax messages are deposited on the Messaging Server, and then forwarded to the Email server(A).This process allows users to receive their voice and fax messages directly in their email inbox1.
• Messaging forwards received voice and fax messages to an SMTP compliant Email server©.The SMTP Forwarding feature is enabled on a system-wide basis and facilitates the forwarding of these messages from the messaging server to email addresses1.
• Voicemail messages appear in the regular inbox of the User’s Email client(E).When a user receives a voice or fax message, a copy is forwarded to the specified email address, and for voice messages, the email includes an audio file attachment that can be listened to on a PC or smartphone1.

References: The functions of Basic Unified Messaging via SMTP Forwarding are described in the documentation provided by Mitel, which outlines the features installed as part of the base package in every NuPoint UM system1.

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

TheRemote_idin the context of Avaya IX™ Messaging’s MobiLink Profiler refers to the unique identifier assigned to each voice server node that is involved in data synchronization with the Consolidated server. This ID ensures that data is accurately tracked and synchronized across the different nodes in the system, maintaining the integrity and consistency of the messaging environment.

References: The meaning ofRemote_idis derived from the standard operation of data synchronization services in unified messaging systems, where each node must have a unique identifier for proper data exchange1.

The Avaya Messaging Voice Server Node (VSN) architecture supports a variety of components that are essential for unified messaging and communication services. Two of the supported components are:

• Audio / FAX / ASR / TTS: This includes audio messaging, fax support, automatic speech recognition (ASR), and text-to-speech (TTS) services.
• Message Networking: This allows for the integration and networking of messages across different systems and platforms.

These components are integral to providing a comprehensive unified messaging solution that can cater to diverse communication needs within an organization.

References: The support for these components in the Avaya Messaging VSN architecture is detailed in Avaya’s official support documentation and product descriptions12.

Avaya Messaging release 11 utilizes various license levels to cater to different business needs and sizes. TheBasiclicense level provides core messaging functionalities, while theEnhancedlicense level offers additional features and capabilities for more complex communication requirements.

References: The licensing information for Avaya Messaging release 11 can be found in the official Avaya documentation and release notes1.

Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.

References: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides.These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.

When running Carbonite Availability backup software, it is essential to have additional space on the IXM Drive to ensure proper functionality and performance. The correct statement regarding the space requirement is that there should be at least 200MB of free space on the drive in addition to the space occupied by the program’s files. This space is necessary to accommodate the operational needs of the backup software, such as temporary files and buffers that may be created during the backup process.

References: The information regarding the space requirement for Carbonite Availability backup software can be found in the Avaya support documentation, which provides details on the installation and maintenance of Avaya IX Messaging and associated applications1.

Avaya Messaging is designed to be flexible and interoperable with various telephony systems. It supports integration with third-party PBXs as long as they use standard communication protocols such as SIP (Session Initiation Protocol), H.323, or ISDN (Integrated Services Digital Network) links. These protocols are widely adopted in the industry, allowing Avaya Messaging to work seamlessly with a diverse range of PBX systems, ensuring broad compatibility and integration options for businesses.

References: The information about Avaya Messaging’s capability to integrate with any PBX using standard protocols is supported by Avaya’s technical documentation and integration manuals123.

Avaya Messaging version 10.7 is the version from which you can send SNMP alarms to an SAL gateway. This functionality allows for the monitoring and management of system events and alarms through the Simple Network Management Protocol (SNMP), providing administrators with the ability to oversee and respond to system conditions effectively.

References: The capability of Avaya Messaging version 10.7 to send SNMP alarms to an SAL gateway is documented in Avaya’s support resources1.

In an Avaya IX™ Messaging solution, the PBX Extension Max Length is configured in two locations to ensure proper synchronization and functionality across the system. The first location is theConsolidated server, which acts as the central point for configuration and management of the system. The second location is theDatabase server, where the extension lengths are stored and managed within the database to maintain consistency across all messaging components.

References: The configuration of the PBX Extension Max Length in the Consolidated and Database servers is detailed in the Avaya IX™ Messaging documentation and support materials12.

In CTI (Computer Telephony Integration), theAutomatic Number Identification (ANI)parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party. ANI provides information about the calling party’s telephone number, which can be used for various purposes such as routing the call, identifying the caller, and retrieving relevant data from databases. When a call is forwarded, the ANI information is passed alongwith the call to ensure seamless handling and accurate routing based on the caller’s identity.References:

• Avaya Control Manager Overview and Specification
• Avaya IX Messaging Feature Guide
• Avaya Experience Platform Solution Description
• Avaya Cloud Developers
• Using Workspaces Experience Platform: Messaging
• Avaya Documentation

https://downloads.avaya.com/css/P8/documents/101047702

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

In a High Availability (HA) architecture for Avaya IX™ Messaging, the Consolidated Server plays a critical role in ensuring continuous service during VSN (Voice Service Node) failures. The Consolidated Server is designed to provide redundancy and failover capabilities, which means that if one or more VSNs fail, the Consolidated Server can take over their functions, ensuring that voice messaging and message retrieval services remain available to all registered users without interruption.

References: The information is based on Avaya’s official support documentation and resources that detail the High Availability features and architecture of the Avaya IX™ Messaging solution123.

In Avaya IX™ Messaging, users have the ability to perform various self-service actions. One of the key self-service actions that a user can perform is resetting their mailbox password. This feature allows users to maintain the security of their messaging system by changing their password whenever necessary, without the need for administrator intervention.

References: The self-service action of mailbox password reset is a standard feature in many messaging systems, including Avaya IX™ Messaging, as indicated by the support documentation and user guides1.

In a messaging system for 1000 users, the factors that will significantly affect the message storage space requirements are the maximum number of messages allotted per user and the message format used. The number of messages allotted per user determines how much space will be allocated for each user’s messages. The message format used, such as audio encoding formats, can vary in size significantly – for example, a compressed format like GSM will use less space compared to an uncompressed format like G.711.

References: The impact of the maximum number of messages per user and the message format on storage space requirements is discussed in Avaya’s messaging documentation and support materials12.

In Avaya IX™ Messaging High Availability configurations, the license management is designed to ensure system functionality across all servers. The primary voice server holds the main license and acts as the primary holder, ensuring that the entire system is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is responsible for copying the license file to all voice servers, which includes the secondary and consolidated servers. This process is crucial for maintaining a consistent and secure licensing state across the high availability setup. The license files on these servers are permanent and do not expire, providing stability and reliability in the system’s operation.

https://downloads.avaya.com/css/P8/documents/101052209

Avaya IX™ Messaging version 10.8 is capable of sending SNMP (Simple Network Management Protocol) alarms to an SAL (Secure Access Link) gateway. This functionality is important for system administrators to monitor and manage the health and performance of the messaging system, as SNMP alarms can alert them to potential issues that need attention.

References: The information is supported by a source that specifies Avaya IX™ Messaging version 10.7 as being able to send SNMP alarms to an SAL gateway1. However, it is important to note that product capabilities can evolve with new releases, and version 10.8, being a subsequent release, would include the functionalities of the previous versions along with additional enhancements.