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Apple SVC-16A Apple Service Fundamentals Exam Practice Test

Demo: 8 questions
Total 57 questions

Apple Service Fundamentals Questions and Answers

Question 1

The Mac Pro (Late 2013) enclosure is made of the following polished material that must be handled with care to avoid scratching:

Options:

A.

plastic

B.

acrylic

C.

titanium

D.

aluminum

Question 2

What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered?

Options:

A.

Red

B.

Blue

C.

White

D.

Yellow

Question 3

Which of the following components should be removed when testing a Mac Pro (Mid 2012) in minimal configuration?

Options:

A.

Power supply

B.

Backplane board

C.

Front panel board

D.

Power supply cable

Question 4

Which of the following is a valid electrical safety precaution when working on a computer or display with exposed, potentially energized parts?

Options:

A.

Use only metal screw drivers or fingers as needed to connect or disconnect cables.

B.

Always wear an ESD wrist or heel strap when working on plugged in systems.

C.

Be very careful handling the logic board or power supply while the computer is plugged in.

D.

Remove rings, watches, necklaces, metal-rimmed eyewear and other metallic articles before workingon the computer.

Question 5

The iMac (Late 2012, Early 2013, and Late 2013) display panel is secured to the rear enclosure using adhesive strips. Which of the following tools should be used to cut these strips?

Options:

A.

Nylon probe tool (black stick)

B.

Display Removal Tool

C.

Commercial-grade pizza cutter

D.

Putty knife

E.

Access card

Question 6

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?

Options:

A.

IPT

B.

MRI

C.

VST

D.

EFI

Question 7

How often should the ESD mat be cleaned?

Options:

A.

Once a year

B.

Once a week

C.

Once amonth

D.

Every few years

Question 8

What is the minimum version of OS X required required to use the AirPort Utility to configure an AirPort Extreme 802.1 lac?

Options:

A.

OSXv10.7.5

B.

OSXv10.7.2

C.

OSXv10.6.8

D.

OSXv10.8.4

Demo: 8 questions
Total 57 questions