Apple DEP-2025 Apple Deployment and Management Certification Exam Exam Practice Test

When organizations configureSetup Assistant skip options, they are designed to streamline the enrollment process while maintaining flexibility for the end user. Skipping theLocation Services paneprevents the user from being asked to make a decision during setup. By default, Location Services isturned offwhen skipped. However, Apple Learning documentation clearly states that users can later navigate toSettings > Privacy & Security > Location Servicesand manually enable it. This ensures organizations can deploy devices quickly without requiring immediate user interaction, while also respecting user choice and privacy. It’s important to note that this is different from MDM-enforced restrictions, which can lock the setting entirely. In this case, the skip payload does not prevent future configuration; it simply suppresses the prompt during setup.

Devices ineligible for Automated Device Enrollment (ADE) in Apple Business Manager (ABM) or Apple School Manager (ASM)—typically because they weren’t purchased directly from Apple or an authorized reseller—can still be enrolled manually via Device Enrollment. This involves installing an enrollment profile locally on the device, often using tools like Apple Configurator. Automated Device Enrollment (option B) and Automatic enrollment (option C) refer to ADE, which isn’t applicable here. “No enrollment possible” (option D) is incorrect, as manual enrollment is an option. TheApple Platform Deployment Guideoutlines Device Enrollment for such cases.

Supervision, applied via Apple Configurator or ADE, enables additional restrictions on devices, such as blocking app removal, enforcing single-app mode, or managing Activation Lock, providing greater control for organizations. Personalization (option A) is more limited under supervision. Network performance (option C) is unrelated, and data separation (option D) is a User Enrollment feature. TheApple Platform Deployment Guidehighlights supervision’s enhanced management capabilities.

Shared iPad is a feature introduced for educational and business environments, allowing multiple users to share an iPad with separate user sessions, each tied to a Managed Apple ID. It requires iPadOS 13.4 or later and is supported only on compatible iPad models (e.g., iPad Pro, iPad Air 2 or later). iPhones (option B), Macs (option C), and Apple Watches (option D) don’t support Shared iPad, as it’s an iPad-specific feature. TheApple Platform Deployment Guidespecifies the system requirements for Shared iPad.

AppleConfigurator for Macis a utility designed to supervise, restore, and configure iOS, iPadOS, and tvOS devices. Apple Learning highlights a newer feature: the ability touse Shortcuts automations with Configurator. This means administrators can script repeatable tasks — for example, restoring a device, applying enrollment settings, and erasing it — without manually repeating steps. Over-the-air profile updates are handled by MDM, not Configurator. Purchasing apps and books is managed through Apple Business Manager, not Configurator. Managed Lost Mode is an MDM feature, not part of Configurator. Shortcuts integration makes Configurator more powerful in high-volume environments, letting IT staff automate otherwise time-intensive preparation workflows, especially in education or labs. This reinforces Apple’s commitment to automation and efficiency in deployment.

Configuration profiles allow IT administrators to manage firewall settings on macOS devices, enabling or disabling the firewall, specifying allowed apps, or configuring stealth mode. These profiles are deployed via MDM or manually, ensuring network security. Find My (option B) and iCloud (option C) are unrelated to firewall management. MDM (option D) delivers profiles, but the profiles contain the settings. Note: iOS/iPadOS devices don’t have user-configurable firewalls, so this applies to macOS. TheApple Platform Deployment Guidedetails firewall configuration via profiles.

WithUser Enrollment, Apple provides a privacy-focused management model where organizational and personal data are separated using cryptographic containers. According to Apple Learning, when a user enrolls their personal iPhone, apps likeCalendar, Mail, and Notescreate distinct data silos for managed accounts. This ensures, for example, that corporate meeting invites remain in the managed calendar and cannot be copied into the personal calendar. Likewise, personal calendar events remain private and untouched by MDM controls. Safari data, bookmarks, and browsing history remain personal and are not cryptographically separated. Contacts are not universally separated either, unless tied specifically to managed accounts. The cryptographic guarantee applies most clearly to Calendar, ensuring compliance and protecting user privacy simultaneously.

Content caching on a Mac improves network performance by storing frequently accessed content (e.g., app updates, iCloud data) locally, reducing internet bandwidth usage and speeding up downloads for connected devices. It doesn’t enhance security (option A), separate data (option C, a User Enrollment feature), or simplify enrollment (option D, an ADE benefit). TheApple Platform Deployment Guideemphasizes bandwidth optimization as the primary benefit of content caching.

For Bring Your Own Device (BYOD) deployments, User Enrollment is the commonly used method. It allows users to enroll their personal devices in an MDM solution via a customized URL or portal, maintaining a separation between personal and managed data. Device Enrollment (option A) is typically for organization-owned devices, requiring more control than BYOD allows. Automated Device Enrollment (option C) is for organization-owned devices pre-registered with Apple, not BYOD. TheApple Platform Deployment Guidespecifies User Enrollment as the standard for BYOD.

Service discovery aids account-driven User Enrollment. TheiOS Deployment Referencestates, "Account-driven User Enrollment uses service discovery to automatically locate the MDM enrollment URL, streamlining the process." Option A is false (Managed Apple ID required), C applies to ADE, and D is incorrect (federation is supported).

To establish a secure trust relationship betweenApple Business Manager (ABM)and anMDM solution, Apple requires the use ofserver tokens. The process begins in the MDM console, where an administrator downloads apublic keygenerated by the MDM. This public key is then uploaded into ABM or ASM. Apple signs the key and provides aserver token, which is then downloaded from ABM and uploaded back into the MDM solution. The server token authorizes the MDM to sync and manage purchased apps, books, and device assignments. Apple Learning stresses that the public key is the only element required from the MDM during this process. Private keys remain within the MDM, and content tokens are unrelated to this operation. This ensures both security and proper license synchronization.

Apple Learning highlights that onlyAutomated Device Enrollment (ADE)ensures a device remains persistently managed and supervised, preventing users from manually removing the MDM profile. When ADE is configured in Apple Business Manager, the MDM profile can be marked asnon-removable, ensuring the device always checks in with MDM. This is crucial for organization-owned devices where IT must guarantee compliance and enforce policies. Account-driven and profile-driven enrollments are user-initiated, and the user can choose to remove management at any time. User Enrollment, by design, prioritizes privacy for BYOD and always allows unenrollment. Therefore, ADE is the enrollment type required when the organization needs strong, enforced management and non-removable MDM profiles.

Automated Device Enrollment (ADE), managed through Apple Business Manager (ABM) or Apple School Manager (ASM), is supported on iPads, iPhones, Macs, and Apple TVs purchased from Apple or authorized resellers. It enables automatic MDM enrollment and supervision during setup. Options A, B, and C are all correct, and D encompasses them, aligning with ADE’s broad compatibility as per the Apple Platform Deployment Guide.

Supervising a device, typically done via Apple Configurator or ADE, enables additional restrictions and management capabilities not available on unsupervised devices. Examples include blocking app installation, enforcing single-app mode, or preventing profile removal, enhancing organizational control. Personalization (option A) is more aligned with unsupervised or User Enrollment devices. Data separation (option C) is a User Enrollment feature, not supervision. Simplified enrollment (option D) is a byproduct of ADE, not supervision’s primary benefit. TheApple Platform Deployment Guidehighlights supervision’s enhanced control features.

Apple documents that devices prioritizepreferred networksfirst — these are networks the user or MDM has explicitly joined and saved. If no preferred networks are available, devices then attempt to joinprivate networks(those that do not broadcast public hotspots but are available locally). Finally, as a last resort, devices may joinpublic networks, such as captive Wi-Fi portals or unsecured hotspots. Apple Learning highlights this hierarchy to ensure consistent enterprise behavior and user experience. Administrators can influence priority through MDM-delivered Wi-Fi payloads, placing organizational SSIDs at the top of the preferred list. Public networks are deliberately last in the sequence because they are less secure and more likely to involve captive portals, which disrupt automatic connectivity.

Licenses can only transfer within an organization. TheApple Business Manager User Guidestates, "Licenses can be transferred between locations, but both the sending and receiving locations must belong to the same organization in Apple Business Manager." Option D is false as licenses must be unassigned first.

ADE enforces OS requirements. TheApple Platform Deployment Guidestates, "When a device attempts ADE and doesn’t meet the minimum OS version specified in the MDM profile, it will download and install the required update during Setup Assistant, then resume the enrollment process automatically." Options B, C, and D don’t align with this process.

InApple Business Manager, devices must be assigned to an MDM server before Automated Device Enrollment (ADE) will trigger. Apple Learning notes that if devices, such as iPhones, are added but left without adefault MDM server assignment, they will not prompt for enrollment during setup. Macs may already have been assigned properly, which explains why they enroll as expected. Wrong locations or approval queues do not exist in ABM for ADE devices, and while a device reset is required to trigger ADE, the absence of a server assignment is the root issue here. Once the devices are assigned to the correct MDM server, users will see the ADE flow during setup. This is a common misstep in large deployments.

Lost Mode, an MDM feature for supervised devices, allows device tracking by locking the device, displaying a custom message, and reporting its location (if Location Services are enabled). It’s a security tool for recovering lost or stolen devices. Additional restrictions (option B) are a supervision feature, not Lost Mode’s benefit. Network performance (option C) and data separation (option D) are unrelated. TheMDM Protocol Referencehighlights tracking as Lost Mode’s primary benefit.

The Wi-Fi payload supports Cisco Fastlane QoS. TheMobile Device Management Protocol Referencestates, "The Wi-Fi payload supports Cisco Fastlane QoS settings, allowing administrators to prioritize traffic for critical applications on macOS devices." Options A, B, and D serve different purposes.

Apple’smanaged software updatesallow MDM administrators to enforce deadlines for macOS upgrades or patches. Apple Learning specifies that if the user does not manually install the update before the deadline, theupdate installs automatically. This occurs regardless of user activity, ensuring the Mac is brought into compliance. Users may receive reminders before the deadline, but once the deadline passes, the update is forced to install. This guarantees that security patches or new OS versions are not indefinitely delayed by end-user inaction. Notifications are not suppressed, and there is no 30-day deferral once a deadline is in effect. The entire purpose of this mechanism is to ensure organizations can enforce timely compliance with critical security or functional updates.

Apple defines strict roles and permissions for tasks in Apple Business Manager (ABM) and Apple School Manager (ASM). Federated Authentication requires elevated privileges, as it links your Apple deployment to an identity provider such as Microsoft Entra ID. According to Apple’s learning guides, only the roles ofAdministrator and People Managercan enable and configure federated authentication. Other roles such as Content Manager or Device Enrollment Manager have no authority to make federation-level changes. This restriction ensures only trusted admins with organizational oversight can integrate Apple IDs with external identity systems, minimizing security risk and maintaining compliance.

Content caching on a Mac (macOS 10.13 or later) doesn’t require an Apple ID, Managed Apple ID, or Personal Apple ID to function. It’s a system-level feature enabled in macOS settings or via MDM, caching content like app updates and iCloud data for network efficiency. While iCloud caching benefits from a user’s Apple ID on client devices, the caching Mac itself doesn’t need one. The Apple Platform Deployment Guide confirms no Apple ID is required for content caching setup.

Apple’sContent Cachingservice is powerful for bandwidth optimization, but unmanaged deployments can cause inefficiencies if every user enables caching on their Mac. Apple Learning recommends controlling this centrally. The best strategy is to use anMDM restriction to prevent content caching from being turned on for every user’s managed Mac, ensuring only designated caching servers (such as Mac mini or lab servers) perform this role. This prevents network fragmentation where multiple unmanaged caches might compete or misdirect traffic. AssetCacheManagerUtil can preload content but does not scale efficiently. Authenticated content caching is for restricting access, not optimizing traffic. Preventing user-enabled caching maintains centralized control, ensuring caching infrastructure is efficient, secure, and optimized across the organization’s subnets.

In Apple Business Manager (ABM), books are assigned to users with Managed Apple Accounts, not directly to devices. This allows users to access books across multiple devices linked to their account. TheApple Business Manager User Guidestates, "Books can be assigned to users with Managed Apple Accounts. Once assigned, users can access these books on any device where they’re signed in with their Managed Apple Account." Options A, B, and D are incorrect because assignment is user-centric, not device-specific, though Macs can access books via the user’s account.

Apple Business Manager (ABM) uses a device’s serial number to identify devices purchased from Apple or an authorized reseller for enrollment in Automated Device Enrollment (ADE). Serial numbers are unique to each device and linked to purchase records, allowing ABM to verify eligibility. Order numbers (option A) track purchases but aren’t device-specific identifiers in ABM. UDID (option C) and UUID (option D) are unique identifiers for devices or instances, but they’re not used for purchase verification in ABM. TheApple Platform Deployment Guideconfirms serial numbers as the key identifier in ABM.

The personally enabled, organization-owned model allows organizations to assign devices to individual users while permitting those users to personalize their devices with personal apps and data. This model balances organizational control with user flexibility, often used in one-to-one deployments. BYOD, organization-owned (option A) is a contradictory term; BYOD implies user-owned devices, not organization-owned. Nonpersonalized, organization-owned (option B) devices are typically locked down for shared or specific use, with no personalization allowed. TheApple Platform Deployment Guidedescribes the personally enabled model as supporting user customization under MDM management, making C the correct answer.

With User Enrollment, personal and managed iCloud Drives coexist separately. TheiOS Deployment Referenceexplains, "When a device is enrolled with a Managed Apple ID via User Enrollment and iCloud Drive is enabled, an additional iCloud Drive appears in the Files app, separating personal data (linked to the personal Apple ID) from managed data (linked to the Managed Apple ID)." Option B is incorrect as data doesn’t merge, C is false as personal data remains accessible, and D doesn’t occur during this process.

An enrollment profile establishes MDM control. TheMobile Device Management Protocol Referencestates, "An enrollment profile must be installed on a device to establish a connection with the MDM solution, enabling management." Options A, B, and D are unrelated to basic MDM enrollment.

Content caching reduces traffic by storing content locally. ThemacOS Deployment Referencestates, "To maximize the effectiveness of content caching, use MDM to enforce a restriction that prevents users from disabling it on managed Macs." Option A ensures caching is active. Option B has a typo (“IoadCache” should be “loadCache”) and isn’t standard, C aids discovery but not reduction, and D increases traffic.

Managed Device Attestationis a feature Apple added to improve trust in MDM environments. Apple Learning explains that this technology ensures the device cannot falsely report its identity, security posture, or management status. Attestation uses secure hardware components such as the Secure Enclave to provide cryptographic proof of device properties. This helps protect against threats where compromised or jailbroken devices attempt to “lie” about compliance or OS version to gain access to sensitive systems. It does not directly address update tampering, kernel bypasses, or Activation Lock manipulation — those are handled by other security layers. By guaranteeing that reported device attributes are authentic, Managed Device Attestation strengthens conditional access policies and prevents non-compliant devices from masquerading as secure.

Apple introducedUser Enrollmentto support BYOD (Bring Your Own Device) scenarios. In bothAccount-driven User EnrollmentandAutomated User Enrollment, data separation is cryptographically enforced between organizational and personal data. Apple Learning emphasizes that apps like Calendar, Contacts, Notes, and Mail can store both personal and work accounts, but the data is kept in separate containers that cannot interact. For example, an organization’s managed calendar events cannot be copied into a user’s personal calendar. This guarantees user privacy while protecting organizational data. Automated Device Enrollment, by contrast, fully manages the device and does not enforce the same cryptographic separation. Profile-driven User Enrollment is deprecated in favor of account-driven. The key principle here is thatUser Enrollment modes create strong boundaries between personal and managed data.

Apple introducedRapid Security Response (RSR)to deliver urgent security patches without waiting for a full OS release. When an RSR is applied to iOS, iPadOS, or macOS, Apple adds asingle letter (such as “a”, “b”, or “c”)to the OS version. For example, iPadOS 16.5 (a) indicates an RSR patch has been installed. Apple Learning documents clarify that these patches can later be incorporated into full OS updates, at which point the letter disappears. This simple identifier lets IT admins and users quickly confirm whether a device has received critical security protections.

Apple’saccount-driven enrollmentallows users to self-enroll devices into MDM without the need for profiles distributed manually. To use this enrollment method, Apple requires the user to sign in with aManaged Apple Accountcreated in Apple Business Manager or Apple School Manager. When the user enters their credentials, the device recognizes the account as managed and begins the enrollment process. Apple Learning highlights that this workflow simplifies enrollment for end users while ensuring the device is linked to organizational management. Supervision is not a prerequisite here, and personal Apple IDs are not eligible. Identity providers like Google Workspace or Microsoft Entra ID may provide federated authentication for the Managed Apple Account, but the account itself must exist as a managed entity in ABM or ASM.

Platform SSO syncs credentials with an IdP. ThemacOS Security Overviewstates, "Platform SSO allows users to synchronize their local Mac account password with an identity provider, providing a seamless login experience." Option B is a separate feature, C is managed via ABM, and D is unrelated to Platform SSO.

Automated Device Enrollment (ADE) is ideal for distributing devices to multiple users across multiple regions because it allows enrollment in an MDM solution without physically handling the devices. Devices are pre-registered in Apple Business Manager or Apple School Manager, and upon setup, they automatically enroll in MDM, streamlining deployment at scale. Device Enrollment (option A) requires manual profile installation, impractical for large, dispersed deployments. User Enrollment (option B) is suited for BYOD, not organization-owned devices distributed widely. TheApple Platform Deployment Guiderecommends ADE for such scenarios.

In the Bring Your Own Device (BYOD) model with User Enrollment, users own the devices and can personalize them with their own apps and data before and after enrolling in an MDM solution. User Enrollment is designed for personal devices, offering a separation between personal and managed data while allowing user customization. BYOD, organization-owned (option B) is not a valid model, as BYOD implies user ownership. Nonpersonalized, organization-owned (option C) restricts personalization, and personally enabled, organization-owned (option D) applies to organization-owned devices, not personal ones. TheApple Platform Deployment Guideconfirms that BYOD with User Enrollment supports personalization on personal devices.

Managed Distribution requires Apple Business Manager (ABM) or Apple School Manager (ASM) to purchase and assign apps, books, or custom content to users or devices, which are then deployed via MDM. An Apple Developer account (option A) is for custom app creation, not distribution management. User acceptance (option C) may be needed for non-supervised devices but isn’t a requirement for the feature itself. A VPN configuration (option D) is unrelated. TheApple Business Manager User Guidemandates ABM/ASM for Managed Distribution.

TheSetRecoveryLockcommand locks the Recovery partition, restricting access to Startup Security Utility. TheMobile Device Management Protocol Referencestates, "The SetRecoveryLock command sets a password for the Recovery partition, restricting access to Startup Security Utility and other recovery options unless the password is provided." Option B sets a firmware password but not specifically for this utility, and C and D are invalid.

Declarative Device Management (DDM) reports changes proactively. TheMobile Device Management Protocol Referencestates, "Declarative Device Management enables devices to report state changes to MDM without polling, improving efficiency."

Thebootstrap tokenis a mechanism introduced by Apple to help MDM solutions automatically grant SecureToken to managed accounts. Apple specifies that escrow of a bootstrap token requires the device to besupervised. Without supervision, MDM cannot request or store the bootstrap token. This token becomes critical when enabling FileVault, since new accounts may need SecureToken for disk unlock. By escrowing the bootstrap token, MDM ensures accounts created later (e.g., through identity integration or Jamf Connect) can automatically receive SecureToken. This simplifies administration and prevents situations where FileVault cannot be enabled due to missing tokens.

Bypass codes are stored in MDM for organization-linked Activation Lock. TheApple Platform Deployment Guidestates, "Bypass codes for organization-linked Activation Lock are stored in the MDM solution, allowing administrators to unlock devices without user credentials."

Apple’sUser Enrollmentworkflow is specifically designed for BYOD scenarios, andaccount-driven User Enrollmentmakes this even simpler. Apple Learning specifies that the required element is aManaged Apple Accountissued through Apple Business Manager or Apple School Manager. When a user signs into Settings with their Managed Apple Account, the iOS or iPadOS device automatically recognizes the account type and begins the enrollment process. This streamlines the workflow by removing the need for downloaded configuration profiles or certificates. Unlike Device Enrollment, User Enrollment establishes a cryptographically separated environment where organizational data and personal data remain isolated. This balance gives IT control of apps, calendars, and email while protecting the user’s privacy. Thus, the Managed Apple Account is the key to enabling account-driven User Enrollment.

The public key generates the server token. TheApple Business Manager User Guidestates, "To generate a server token for ADE, download the public key from your MDM solution and upload it to Apple Business Manager." Option C is never shared, and B and D serve different purposes.

Apple’sWi-Fi payloadallows organizations to configure network authentication modes on macOS. When Macs are not bound to a directory but must connect to 802.1X Wi-Fi before login, the correct configuration isSystem+Usermode. Apple Learning specifies that this setting establishes connectivity both at the login window (system-level) and persists once the user logs in (user-level). This allows seamless reauthentication without forcing the user to reconnect after login. In contrast, “Login window” only connects before login and does not persist, requiring reentry later. Device Attestation and Network Relay are unrelated to Wi-Fi authentication. System+User mode is therefore the correct choice for organizations needing Wi-Fi access at both pre-login and post-login stages, ensuring uninterrupted connectivity and access to network-based resources.

TheReturn to Serviceworkflow is designed to redeploy iPhones and iPads with minimal IT interaction. Apple Learning details that when sending theEraseDevice command, MDM can optionally attach aWi-Fi payloadand theenrollment profile. The Wi-Fi payload ensures the freshly erased device automatically reconnects to the network during Setup Assistant, enabling seamless MDM re-enrollment. The enrollment profile ensures the device knows which MDM server to connect to. Apple specifies that supervision status is retained automatically for supervised devices; it is not an optional payload. Data plans and Location Services are unrelated to the Return to Service workflow. These options allow organizations to quickly cycle devices for redeployment, particularly in education and enterprise shared-use environments.

Declarative Device Management (DDM) modernizes MDM by allowing devices to proactively report state changes and apply configurations autonomously. Apple Learning materials specify that DDM revolves arounddeclarations— structured sets of data that describe desired management states. Among the types of declarations,Activationsare critical. Activations define which configurations or policies are applied under certain conditions, such as enforcing a passcode policy or requiring OS updates. Devices then self-manage against these declarations and report compliance back to the MDM. Other terms like “Devices” or “Enrollments” describe concepts within MDM but are not types of declarations. “Security” is a policy outcome, not a declaration type. Therefore, the correct declaration type as described in Apple’s DDM model isActivations.

Apple School Manager (ASM) supports the distribution of multiple content types via Managed Distribution: apps (free or purchased), books (from the Books Store), and custom content (e.g., PDFs or ePub files created by the organization). This allows schools to manage all educational materials centrally. Options A, B, and C are all correct individually, but D encompasses them all, aligning with ASM’s capabilities as outlined in theApple School Manager User Guide.

For an MDM solution to operate effectively, it relies on certificates, particularly for secure communication with Apple Push Notification service (APNs) and for establishing encrypted connections via SSL/TLS. An APNs certificate is required to authenticate the MDM server with Apple’s APNs infrastructure, enabling it to send push notifications to managed devices. Additionally, an SSL certificate secures the communication channel between the MDM server and the devices, ensuring data privacy and integrity. Restrictions (option B) are policies enforced by MDM but are not prerequisites for its operation. Enrollment profiles (option C) are necessary to link devices to MDM, as discussed in Question 1, but they do not specifically address the APNs and SSL requirements. Apple’s documentation, such as theMDM Protocol Reference, explicitly states that certificates are essential for APNs and SSL functionality in MDM deployments.

User Enrollment, designed for Bring Your Own Device (BYOD) scenarios, separates personal and managed data on a device using a cryptographic boundary. This ensures organizational policies (e.g., managed apps, email) are isolated from personal content (e.g., photos, personal apps), protecting user privacy while allowing management. Additional restrictions (option A) are a supervision feature, not User Enrollment. App license management (option B) is tied to Managed Distribution, not enrollment type. Simplified setup (option D) aligns with ADE, not User Enrollment. TheApple Platform Deployment Guidehighlights data separation as User Enrollment’s key benefit.

Apple Configurator is the tool for manually adding devices to ABM or ASM, especially for devices not purchased directly from Apple. TheApple Configurator User Guidestates, "Use Apple Configurator to add devices to Apple Business Manager or Apple School Manager by connecting them to a Mac via USB. This process supervises the devices and assigns them to your organization’s MDM server." Options A, B, and C serve other purposes and cannot perform this task.

In Apple Business Manager (ABM), the Administrator role has broad permissions, including purchasing apps and assigning devices to MDM servers. The Content Manager (option B) can manage and distribute content (e.g., apps, books) but cannot purchase apps or assign devices. The Device Enrollment Manager (option C) focuses on enrolling and assigning devices but lacks purchasing authority. The People Manager (option D) manages user accounts, not apps or devices. TheApple Business Manager User Guideoutlines the Administrator’s comprehensive responsibilities, making it the correct choice.

When devices are updated using Apple Configurator with the“requires tethering”option, the host Mac acts as the source for software updates. In this model, the Mac downloads and caches update packages, which are then installed onto the connected iOS or iPadOS device. This bypasses typical over-the-air (OTA) caching mechanisms and content delivery networks. Apple specifies this workflow as beneficial when updating large numbers of devices in lab or classroom environments, where bandwidth efficiency and predictable installation are important. Thus, the cached update content resideson the host Mac, ensuring devices receive updates directly from a local source.

Apple’s MDM framework standardizes tools. TheMobile Device Management Protocol Referencestates, "Apple’s MDM framework provides a consistent set of APIs and management tools that all MDM vendors use to manage Apple devices." Option D supports communication, not tools.

Enterprise SSO leverages Kerberos. TheApple Platform Deployment Guidestates, "Enterprise Single Sign-On in iOS, iPadOS, and macOS is based on Kerberos, enabling seamless authentication to enterprise resources." Options B, C, and D serve different purposes.

A managed Apple device supports only one enrollment profile to ensure single authority management. TheMobile Device Management Protocol Referencespecifies, "A device can only be enrolled with one MDM enrollment profile at any given time. Applying a new enrollment profile requires removing the existing one." Options A, B, and C are incorrect due to this strict limitation.

When distributing apps and books purchased through Apple Business Manager, the MDM server requires authorization to access the organization’s content. Apple Learning confirms that administrators mustdownload the server tokenfrom Apple Business Manager and upload it into the MDM solution. This token provides the secure connection between ABM and MDM, allowing purchased licenses to sync and be assigned to devices or users. Content tokens and distribution tokens are not valid terms for this process. Without the server token, new purchases will not appear in the MDM portal, and apps cannot be assigned.

Return to Service includes Wi-Fi and enrollment. TheMobile Device Management Protocol Referencestates, "With Return to Service, MDM can include a Wi-Fi payload and enrollment profile in the EraseDevice command to automate redeployment."

If iPhones are stuck at the Apple logo, they are likely in a failed update or recovery loop. Apple’s recommended action is to connect the devices toApple Configurator for Macand restore them. Configurator provides the fastest and most reliable way to reinstall iOS or iPadOS when a device cannot boot. MDM commands like “Erase All Content and Settings” or “Return to Service” require the device to be functional and reachable, which is not the case here. Configurator for iPhone supports adding devices to ABM/ASM but does not restore OS images. Thus, Configurator for Mac is the correct choice.

Apple Configurator for Mac resolves boot issues. TheApple Configurator User Guidestates, "If an iPad is stuck on the Apple logo, connect it to a Mac running Apple Configurator to perform a full restore." Option A doesn’t exist, and B and C don’t address this issue directly.

802.11r enhances roaming. TheApple Platform Deployment Guidestates, "802.11r, or Fast BSS Transition, improves Wi-Fi performance by enabling faster roaming between access points, reducing authentication overhead." Option C is a QoS feature, not a standard, and A and D are unrelated.

Apple devices follow specific roaming behavior standards. Instead of automatically connecting to the nearest access point, iPhone, iPad, and Mac remain on their current access point until the received signal strength indicator (RSSI) drops below a definedroam trigger threshold. For example, Apple documents that iOS devices typically consider roaming when the RSSI falls around –70 dBm. Until this threshold is reached, the device does not initiate roaming, even if a stronger access point is nearby. This design avoids excessive roaming, which could degrade performance. Therefore, users may stay connected to the initial AP until the signal strength truly weakens.

A Managed Apple ID is needed. TheiOS Deployment Referencestates, "Account-driven Device Enrollment requires a Managed Apple Account to sign in during setup, triggering MDM enrollment."

Apple’sContent Caching serviceimproves bandwidth efficiency by storing downloaded data locally. Administrators can configure the caching server’s behavior with MDM payloads. Apple Learning clarifies that to cachesoftware updates, apps, and books, the cache content type must be set toShared. The “Shared” category includes App Store apps, macOS updates, iOS/iPadOS updates, and other publicly distributed content. In contrast, theiCloud optioncaches personal iCloud data such as photos and documents. Selecting “Shared and iCloud” enables both categories, which is not the requirement in this case. There is no “All Updates” option in Apple’s terminology. By choosing “Shared,” IT ensures only organizationally relevant updates are cached, reducing storage and focusing performance where needed.

Content is cached on the tethered Mac. TheApple Configurator User Guidestates, "When provisioning tethered iPad devices using Apple Configurator, content is cached on the Mac they are connected to, speeding up the process."

Apple silicon Macs introduced a new security model, replacing firmware passwords with theSetRecoveryLockMDM command. This command allows administrators to set a recovery password that must be entered before anyone can boot into macOS Recovery. SinceStartup Security Utilityis accessed through Recovery, the Recovery Lock effectively prevents end users from entering this tool without IT authorization. Apple’s learning materials clarify that legacy commands likeSetFirmwarePasswordapply only to Intel-based Macs. FileVault protects data at rest but does not block access to Recovery. PreventSystemSecurityAccess is not a defined MDM command. The correct and modern approach isSetRecoveryLock, which aligns with Apple silicon’s secure boot architecture and enterprise deployment best practices.

Account-driven User Enrollment requires a Managed Apple Account to initiate the process, enabling separation of personal and organizational data on personally owned devices. TheiOS Deployment Referencestates, "Account-driven User Enrollment requires the user to sign in with a Managed Apple ID on the device, which triggers the enrollment process and establishes a managed container for organizational data." Option B is incorrect as a personal Apple Account isn’t used for this enrollment type, C relates to manual enrollment methods, and D is not a standard requirement for this process.

Shared iPad, a feature for multi-user environments like education or business, requires devices to be supervised and enrolled via Automated Device Enrollment (ADE) through Apple School Manager (ASM) or Apple Business Manager (ABM). ADE ensures the device is pre-configured with an MDM solution that supports Shared iPad settings, such as user session management with Managed Apple IDs. Device Enrollment (option B) can supervise devices but isn’t optimized for Shared iPad’s automatic setup. User Enrollment (option C) is for BYOD and doesn’t support Shared iPad, which is for organization-owned devices. TheApple Platform Deployment Guidespecifies ADE for Shared iPad deployment.

Deploying macOS configuration profiles to devices requires an MDM solution, which pushes the profiles remotely via APNs to enrolled devices, ensuring centralized management. An Apple Developer account (option A) is for app development, not profile deployment. User acceptance (option C) is needed for manual installation but not for MDM deployment, especially on supervised devices. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidespecifies MDM as the standard method for deploying profiles to macOS devices.

SSO extensions support modern protocols. TheApple Platform Deployment Guidestates, "Single sign-on (SSO) extensions allow IdPs to integrate modern authentication protocols like OAuth 2.0 or OpenID Connect across iOS, iPadOS, and macOS." Options B, C, and D (corrected from "WireGuar") are networking technologies, not authentication-focused.

Apple introducedAuto Advancefor macOS as a way to completely automate Setup Assistant. When a Mac is connected to Ethernet and assigned to an MDM server through Automated Device Enrollment, Auto Advance skips every Setup Assistant pane, including language, region, Apple ID, and account creation. Apple Learning explains that this feature is particularly useful for enterprise deployments, labs, or shared environments where IT does not want users making configuration choices. Auto Advance ensures the Mac enrolls into MDM, applies configuration profiles, and lands directly on the desktop with minimal interaction. Options like Quick Setup or Fast Track are not actual Apple deployment features, while Return to Service is related to iOS/iPadOS redeployment workflows, not Mac. Auto Advance is the verified method to bypass all Setup Assistant panes seamlessly.

To ensure Apple devices can access APNs and other Apple services (e.g., App Store, iCloud), network configurations must allow outbound traffic to Apple’s network, specifically the 17.0.0.0/8 IP block on TCP port 5223 (with 443 as a fallback). This requires adjusting firewalls or web proxies to permit this traffic, as many organizational networks restrict outbound connections. VPN access (option A) is unnecessary and impractical for all devices. SSO payloads (option B) manage authentication, not network access to Apple services. Bonjour (option D) is for local device discovery, not APNs connectivity. TheApple Platform Deployment Guideprovides these network requirements.

Apple’s MDM architecture only allowsone enrollment profileper managed device. Apple Learning makes clear that a device can be managed by only one MDM server at a time. This enrollment profile defines the server connection, authentication, and management relationship. Attempting to install another enrollment profile overwrites the existing one, ensuring there is no conflict or dual management. While devices may have multiple configuration profiles for settings, restrictions, or certificates, the enrollment profile itself is unique. This ensures clear accountability and prevents devices from being subject to conflicting MDM commands. Options suggesting two or three enrollment profiles, or unlimited enrollment, do not align with Apple’s management model.

Apple introducedEnrollment Single Sign-On (SSO)to simplify the account-driven enrollment workflow. Normally, users must repeatedly authenticate when setting up device enrollment. With Enrollment SSO, authentication can be completed once, and the credentials are securely passed across enrollment steps. This reduces complexity, prevents password fatigue, and minimizes enrollment errors. Apple Learning materials highlight that this feature is specifically designed foraccount-driven enrollmenton iPhone and iPad, aligning with modern identity provider integrations. Unlike “Sign in with Apple,” which is consumer-focused, Enrollment SSO is tailored for enterprise identity workflows with Microsoft Entra, Okta, or Google Workspace.

Mobile Device Management (MDM) solutions provide IT administrators with the ability to manage software updates on macOS devices remotely. Through MDM, administrators can defer updates, enforce specific versions, or schedule installations, ensuring compliance and security across an organization’s fleet. Apple Configurator (option A) is primarily for iOS/iPadOS/tvOS devices, not macOS update management. System Preferences (option C) allows individual users to manage updates locally, not administrators remotely. Terminal (option D) can script updates but lacks the centralized control of MDM. TheMDM Protocol Referencedetails MDM’s software update management capabilities for macOS.

Shared iPad requires an MDM solution to configure and manage the feature, enabling multiple users to log in with Managed Apple IDs or temporary sessions. The MDM applies the necessary profiles and integrates with Apple School Manager or Apple Business Manager. Apple Configurator (option B) can supervise devices but isn’t required for Shared iPad setup. User acceptance (option C) isn’t needed, as it’s an administrative deployment. A VPN configuration (option D) is unrelated. TheApple Platform Deployment Guidemandates MDM for Shared iPad.

Rapid Security Responses use a letter identifier. TheiOS Deployment Referencestates, "A Rapid Security Response appends a single-letter identifier, such as ‘(a)’, to the iOS version number (e.g., iOS 16.4.1 (a)) to indicate its application."

Find My allows device tracking, enabling users or administrators (via MDM) to locate, lock, or wipe a lost or stolen device using iCloud or GPS. It’s a key security feature for personal and managed devices. Additional restrictions (option B) are a supervision feature. Network performance (option C) is unrelated, and data separation (option D) pertains to User Enrollment. TheApple Platform Security Guideemphasizes tracking as Find My’s primary benefit.

For organizations to distribute apps and books purchased throughApple Business Manager (ABM)orApple School Manager (ASM), thecontent token(also called a server token) must be uploaded into theMDM solution. Apple documentation explains that the token authorizes the MDM to sync licenses and distribute them to devices or users. The token is first generated and downloaded from ABM/ASM, then installed into the MDM. Uploading the token anywhere else (such as an IdP or Kerberos server) would not link app licensing to MDM. Once uploaded, licenses purchased in ABM appear automatically in the MDM portal for assignment. This workflow ensures apps remain organizational assets and can be reassigned as needed.

Configuration profiles allow IT administrators to manage Bluetooth settings, such as disabling Bluetooth entirely or restricting pairing with specific devices, enhancing security and compliance. These profiles are deployed via MDM or manually. Find My (option B) and iCloud (option C) are unrelated to Bluetooth management. MDM (option D) delivers profiles, but the profiles define the settings. TheApple Platform Deployment Guidedetails Bluetooth configuration via profiles.